Hi all,
If you haven't received a response, then please take into account that all the Windows Update team members, are volunteers who kindly contribute their time and expertise to help you with your problems. Many have full-time jobs, families and other commitments which limits the amount of available time they have to answer threads.
Additionally, please take into consideration the following:
- The CBS log can be quite lengthy and take some time to analyse
- It can take some time to either find replacements for corrupted system files and/or fix registry corruption
- You may be running an old build number or an operating system which a helper doesn't have a VM for and therefore it can take some time to set one up
Please also note we're a very small team and one of the few forums (if not only forum) which are able to fix Windows Update problems. As a result of this, we usually receive far more threads than available helpers, therefore it may take several days for a helper to get to your thread.
Thanks,
Sysnative Windows Update Team