[SOLVED] Can't install any Windows Updates anymore (Win 11)

Skipp · Oct 2, 2024

Hi,

I have been having issues installing Windows Updates for some time now. Now today, I wanted to install Windows 11 version 24H2 and it failed again with error 0x8007001f.
In CBS log I have following error, don't know if this could be the culprit - not an expert in this matter:

2024-10-02 10:14:22, Info CBS Missing Current State value for package: Microsoft-Windows-Kernel-LA57-FoD-Package~31bf3856ad364e35~amd64~~10.0.22621.1, force absent so at least it can be re-installed
2024-10-02 10:14:22, Info CBS Failed to get visibility for package: Microsoft-Windows-Kernel-LA57-FoD-Package~31bf3856ad364e35~amd64~~10.0.22621.1 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

Any help would be greatly appreciated.

Best,

Skipp

Skipp · Oct 4, 2024

Anyone?

Maxstar · Oct 5, 2024

Hi and welcome to Sysnative,

Step 1. Please follow the Windows Update Forum Posting Instructions and provide the requested files in your next post.

Step 2. Export CBS (Component Based Servicing) hive

Click on the Start button and type regedit
When you see regedit on the list, right-click on it and select Run as administrator.
When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once.
Code:
```
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
```
Once selected, click File > Export....
Change the Save as type: to Registry Hive Files (*.*).
Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop.
Right-click on the saved file and choose Send > Compressed (zipped) Folder.
Attach the .ZIP file to your next post.
If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

Skipp · Monday at 4:18 AM

Hi,

Thanks for your reply. Please find the requested files attached.

Br,

Kris

Maxstar · Monday at 4:27 AM

Hi,

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Warning: This script was written specifically for this system. Do not run this script on another system.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST.exe and select "Run as administrator".
Press the Fix button.
If for some reason the tool needs a restart, please make sure you let the system restart normally.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.

Afterwards attempt to update again. If it fails attach a new copy of the CBS logs.

Skipp · Monday at 5:16 AM

Hi,

Ran the tool, but still the updates are not installing. Attached new logs.

Br,

Kris

Maxstar · Monday at 5:18 AM

Upload your COMPONENTS hive.

Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
Right-click on this file on your desktop and select Send To > Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
If the file is too large to upload here, upload the file to www.wetransfer.com and post the link in your next reply.

Skipp · Monday at 5:45 AM

Hi,

Here's the requested file.

Br,

Kris

Maxstar · Monday at 5:49 AM

Thanks, I'll need to rebuild a VM with the French language pack and some specific updates to provide the next fix, so this may take some time..

Maxstar · Monday at 8:39 AM

Here's the next fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Skipp · Monday at 10:21 AM

Hi,

I ran the fix, rebooted PC and tried installing update, but failed again. Attached the sfcfix logfile and new CBS logs.

Br,

Kris

Maxstar · Monday at 10:35 AM

What error messages did you see after attempting to update?

Please run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

Skipp · Tuesday at 3:53 AM

Hi,

The DISM command gives an error, see attached screenshot. Also attached screenshot of the Windows Update error, CBS and DISM logs.

Br,

Kris

Maxstar · Tuesday at 3:59 AM

Hi,

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFixScript.txt and save it to your desktop.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

Skipp · Tuesday at 4:05 AM

Hi,

DISM command gives the same error. Files attached.

Br,

Kris

Maxstar · Tuesday at 4:10 AM

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFixScript.txt and save it to your desktop.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

Skipp · Tuesday at 4:22 AM

Hi,

DISM command still gives the same error.

Br,

Kris

Maxstar · Tuesday at 4:33 AM

Yes, we'll need to replace a number of missing keys. Here's the next fix, but there is no need to post the DISM log only the SFCFix and CBS log.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFixScript.txt and save it to your desktop.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

Skipp · Tuesday at 4:59 AM

Still same error, files attached.

Maxstar · Tuesday at 5:03 AM

There's no need to post the DISM log, I'll need only the CBS and SFCFix log.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFixScript.txt and save it to your desktop.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

[SOLVED] Can't install any Windows Updates anymore (Win 11)

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Windows Update Moderator, Security Analyst

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Windows Update Moderator, Security Analyst

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