[SOLVED] cannot update windows 10 from 1803 to 1903

Sysnative Windows Update · Oct 2, 2019

Have a good night. Please run SFC Scan tomorrow:

SFC Scan

Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

sfc /scannow

Wait for this to finish before you continue

copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
This will create a file, cbs.txt on your Desktop. Please attach this to your next post.
Note: If the file is too large to upload, use a file sharing service like Sendspace and paste the link here.

hunkydoris · Oct 3, 2019

Hello again,
this is the file

Sysnative Windows Update · Oct 3, 2019

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

hunkydoris · Oct 3, 2019

SFCFix.txt

Code:

SFCFix version 3.0.2.1 by niemiro.
Start time: 2019-10-03 14:33:36.540
Microsoft Windows 10 Build 17134 - amd64
Using .zip script file at C:\Users\Doris\Desktop\SFCFix.zip [0]




PowerCopy::
Successfully took permissions for file or folder C:\WINDOWS\WinSxS\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d1cb102c435421de

Successfully copied file C:\Users\Doris\AppData\Local\niemiro\Archive\WinSxS\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d1cb102c435421de\ATL80.dll to C:\WINDOWS\WinSxS\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d1cb102c435421de\ATL80.dll.

Successfully restored ownership for C:\WINDOWS\WinSxS\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d1cb102c435421de
Successfully restored permissions on C:\WINDOWS\WinSxS\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d1cb102c435421de
PowerCopy:: directive completed successfully.




Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 23 datablocks.
Finish time: 2019-10-03 14:33:37.142
Script hash: w3ci00ADi3MYraBYwCM9onWou3Q0BbmFQ1wSm6o2SrA=
----------------------EOF-----------------------

Sysnative Windows Update · Oct 3, 2019

SFC again and if it's clean, upgrade.

hunkydoris · Oct 3, 2019

SFC was clean, but upgrade unsuccessful, the same error again

Sysnative Windows Update · Oct 3, 2019

Please attach setuperr.log from the same location.

hunkydoris · Oct 3, 2019

here you go

Sysnative Windows Update · Oct 3, 2019

GSmartControl
Follow the instructions below to check your SMART status with GSmartControl:

Download the portable version of GSmartControl and save it on your Desktop;
Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program.
Identify your drive in the list (if recognized by the tool), and hover your mouse over it.
You should see something called: SMART status. It will either read: Enabled, in which case you should do the following:
Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name);
Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete);
Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot;
Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply;
Please note: If the SMART Status reads: Unsupported, stop and let me know.

hunkydoris · Oct 3, 2019

My C:/ drive is unsupported. I have another one (smart status: enabled), but Windows in on C:/. Unless C:/ is just a partition, not sure. Should I go ahead with this one shown below?

Sysnative Windows Update · Oct 3, 2019

hunkydoris · Oct 4, 2019

I ran the test, it was 'manually aborted' at 10%, then I ran it again, left it for the night - in the morning: 'manually aborted' at 20 %

I will try again now, let's see what happens.

hunkydoris · Oct 4, 2019

Ok, now it went ok, here's the result:

And Attributes tab:

Sysnative Windows Update · Oct 4, 2019

Your drive is going bad, please replace it and do a fresh install of Windows 10 onto the new drive. Do not clone this as this installation is damaged.

hunkydoris · Oct 4, 2019

Oh, that sucks

The laptop in only 2,5 years old. But I will definitely do as you recommend!

Thanks for all your time and help! Much appreciated :)

Sysnative Windows Update · Oct 4, 2019

Thanks. Sorry to be the bearer of the bad news. I'd recommend purchasing an SSD. Less prone to dying and much faster overall, for just a bit more than a HDD.

hunkydoris · Oct 4, 2019

Sorry, but I'm a bit confused, according to the screen below (sorry it's in Polish) I have 2 different drives - the C:/ drive is an SSD ("INTEL SSDPEKKW128G7") where Windows is and the E:/ that we checked and found is going bad is a separate HDD ("TOSHIBA MQ01ABD100"). So how is the E:/ drive affecting the Windows installation? And which one is to be replaced?

Sysnative Windows Update · Oct 4, 2019

Ah, okay. Yes, replace that one. As Intel is a separate NVME drive, please use Intel's utility to check it: Download Intel® Solid State Drive Toolbox

[SOLVED] cannot update windows 10 from 1803 to 1903

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