C CageCat Member Joined Sep 24, 2020 Posts 21 Dec 26, 2020 #1 Good day everyone. I hope you are well and had a good Christmas. I replaced my Dell Latitude E6230's standard hard drive with an SSD. Now I am unable to get a rating on my system. It gives the following error: "The Windows Experience Index for your system could not be computed. Could not measure storage performance. Error: Failed to properly assess the disk. The parameter is incorrect." Any help would be appreciated.
Good day everyone. I hope you are well and had a good Christmas. I replaced my Dell Latitude E6230's standard hard drive with an SSD. Now I am unable to get a rating on my system. It gives the following error: "The Windows Experience Index for your system could not be computed. Could not measure storage performance. Error: Failed to properly assess the disk. The parameter is incorrect." Any help would be appreciated.
plodr Sysnative Staff, Contributor Staff member Joined Sep 11, 2016 Posts 993 Location In front of a computer Dec 26, 2020 #2 I see lots of threads about this but I'm posting two that are from 2019 because both point to a problem with an antivirus program as the cause. Question - Windows Experience Index error "Failed to properly assess the disk. The parameter is incorrect" Windows Index Experiance scanner on Windows 7 not working under Avast 19.1.2360 Since Avast owns AVG, it is the same av program. Do you run either Avast or AVG? AVG post in 2020, same issue Windows Experience Index error "Failed to properly assess... | AVG
I see lots of threads about this but I'm posting two that are from 2019 because both point to a problem with an antivirus program as the cause. Question - Windows Experience Index error "Failed to properly assess the disk. The parameter is incorrect" Windows Index Experiance scanner on Windows 7 not working under Avast 19.1.2360 Since Avast owns AVG, it is the same av program. Do you run either Avast or AVG? AVG post in 2020, same issue Windows Experience Index error "Failed to properly assess... | AVG
C CageCat Member Joined Sep 24, 2020 Posts 21 Dec 26, 2020 #3 plodr said: I see lots of threads about this but I'm posting two that are from 2019 because both point to a problem with an antivirus program as the cause. Question - Windows Experience Index error "Failed to properly assess the disk. The parameter is incorrect" Windows Index Experiance scanner on Windows 7 not working under Avast 19.1.2360 Since Avast owns AVG, it is the same av program. Do you run either Avast or AVG? AVG post in 2020, same issue Windows Experience Index error "Failed to properly assess... | AVG Click to expand... Thank you. I am currently using Avast Free version.
plodr said: I see lots of threads about this but I'm posting two that are from 2019 because both point to a problem with an antivirus program as the cause. Question - Windows Experience Index error "Failed to properly assess the disk. The parameter is incorrect" Windows Index Experiance scanner on Windows 7 not working under Avast 19.1.2360 Since Avast owns AVG, it is the same av program. Do you run either Avast or AVG? AVG post in 2020, same issue Windows Experience Index error "Failed to properly assess... | AVG Click to expand... Thank you. I am currently using Avast Free version.
C CageCat Member Joined Sep 24, 2020 Posts 21 Dec 26, 2020 #4 plodr said: I see lots of threads about this but I'm posting two that are from 2019 because both point to a problem with an antivirus program as the cause. Question - Windows Experience Index error "Failed to properly assess the disk. The parameter is incorrect" Windows Index Experiance scanner on Windows 7 not working under Avast 19.1.2360 Since Avast owns AVG, it is the same av program. Do you run either Avast or AVG? AVG post in 2020, same issue Windows Experience Index error "Failed to properly assess... | AVG Click to expand... As per the link I uninstalled my antivirus program and it could then rate the system successfully. Thank you for the help :)
plodr said: I see lots of threads about this but I'm posting two that are from 2019 because both point to a problem with an antivirus program as the cause. Question - Windows Experience Index error "Failed to properly assess the disk. The parameter is incorrect" Windows Index Experiance scanner on Windows 7 not working under Avast 19.1.2360 Since Avast owns AVG, it is the same av program. Do you run either Avast or AVG? AVG post in 2020, same issue Windows Experience Index error "Failed to properly assess... | AVG Click to expand... As per the link I uninstalled my antivirus program and it could then rate the system successfully. Thank you for the help :)
plodr Sysnative Staff, Contributor Staff member Joined Sep 11, 2016 Posts 993 Location In front of a computer Dec 27, 2020 #5 I'm glad a fairly easy fix worked. You should be okay with MS's av virus program working. I actually use MS Security Essentials. It is still being updated, though I'm not sure it can now be installed on Windows 7. This site is safe but it is a 4 year old version Download Microsoft Security Essentials for Windows - MajorGeeks Definition updates: Download Microsoft Security Essentials Definition Updates - MajorGeeks This is what I show on my Win 7 desktop PC Antimalware Client Version: 4.10.209.0 Engine Version: 1.1.17700.4 Antivirus definition: 1.329.1168.0 Antispyware definition: 1.329.1168.0 Last edited: Dec 27, 2020
I'm glad a fairly easy fix worked. You should be okay with MS's av virus program working. I actually use MS Security Essentials. It is still being updated, though I'm not sure it can now be installed on Windows 7. This site is safe but it is a 4 year old version Download Microsoft Security Essentials for Windows - MajorGeeks Definition updates: Download Microsoft Security Essentials Definition Updates - MajorGeeks This is what I show on my Win 7 desktop PC Antimalware Client Version: 4.10.209.0 Engine Version: 1.1.17700.4 Antivirus definition: 1.329.1168.0 Antispyware definition: 1.329.1168.0