[SOLVED] Cannot install Bitlocker role on Windows Server 2016

[ssullivan]

Hello. I see that a couple of users have had similar issues here which were resolved so I'm hoping someone here can help.

I'm trying to install the BitLocker feature on a 2016 server and I'm getting the 0x80073701 error. I've tried through the GUI and Powershell.

​

I've tried running the command to remove kb4487026 and received the result that it is not installed.

If anyone can help I would be eternally grateful.

Thanks.

 

[Maxstar]

Hi and welcome to Sysnative,

Please follow the Windows Update Forum Posting Instructions and provide the requested files in your next post.

 

[ssullivan]

My apologies. Here are the files.

 

[Maxstar]

Hi,

Follow these instructions to remove an update.

• Open the Start menu of Windows and type the command CMD
• When you see Command Prompt on the list, right-click on it and select Run as administrator.
• When command prompt opens, copy and paste the following command into it, then press enter.

wusa /uninstall /KB:4534271

• Let me know if it says it was successful or you get the message: The update KB4534271 is not installed on this computer.

 

[ssullivan]

I got the message that it is not installed.

 

[Maxstar]

Hi,

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

• Open the startmenu and type the command cmd.
• After you find the Command Prompt, right click on it and select Run as Administrator.
• Copy and paste the following into the Command Prompt and press enter.

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

Right-click on the file FRST64.exe and choose Run as administrator.

• Copy and paste the following (code) into the Search box and click the Search Registry button.

KB4534271

• When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
• Post the logfile SearchReg.txt as attachment in your next reply.

 

[ssullivan]

OK, here is the SearchReg.txt file. Thanks.

 

[Maxstar]

Hi,

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

• Download the attachment fixlist.txt and save it to your desktop.
• Right-click on FRST.exe and select "Run as administrator".
• Press the Fix button.
• If for some reason the tool needs a restart, please make sure you let the system restart normally.
• When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
• Post the logfile Fixlog.txt as attachment in your next reply.

 

[ssullivan]

OK, here's the Fixlog file. Thanks.

 

[Maxstar]

Please attempt to install the BitLocker feature and let me know the result. If it fails attach a new copy of the CBS logs.

 

[ssullivan]

That did it! You are a wizard! Thank you so very much.

 

[Maxstar]

Hi,

You're welcome. Glad to here the installation of BitLocker succeded this time.
I will mark this thread as solved then..