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Microsoft Support & Malware Removal
BSOD Crashes, Kernel Debugging
BSODs on brand new Sony Vaio
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<blockquote data-quote="Vir Gnarus" data-source="post: 21947" data-attributes="member: 60"><p>A brand new system with BSODs on day one? It's hardware. Get it replaced. It's always preferred you request a full replacement as opposed to repair, since all they'll do is repair a part they suspect is bad and send it your way, and if their deduction isn't right, then it means you having to send on back. I've had this happen a couple times where I've had to send it or have them send a tech to me 3 times for a single system because they misjudge what it is. Force their hand to get it replaced. Be civil about it but also be aggressive, since they will often make an effort to do a repair instead. Fortunately, you shouldn't really have any data on the system right now that couldn't be replaced in haste.</p><p></p><p>If you're still determined to get this one working, then update all its drivers and firmware from the Sony website, including BIOS, then remove any software (bloatware) Sony has installed on your system aside from necessary drivers. If that doesn't work, get the thing replaced.</p></blockquote><p></p>
[QUOTE="Vir Gnarus, post: 21947, member: 60"] A brand new system with BSODs on day one? It's hardware. Get it replaced. It's always preferred you request a full replacement as opposed to repair, since all they'll do is repair a part they suspect is bad and send it your way, and if their deduction isn't right, then it means you having to send on back. I've had this happen a couple times where I've had to send it or have them send a tech to me 3 times for a single system because they misjudge what it is. Force their hand to get it replaced. Be civil about it but also be aggressive, since they will often make an effort to do a repair instead. Fortunately, you shouldn't really have any data on the system right now that couldn't be replaced in haste. If you're still determined to get this one working, then update all its drivers and firmware from the Sony website, including BIOS, then remove any software (bloatware) Sony has installed on your system aside from necessary drivers. If that doesn't work, get the thing replaced. [/QUOTE]
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Microsoft Support & Malware Removal
BSOD Crashes, Kernel Debugging
BSODs on brand new Sony Vaio
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