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Microsoft Support & Malware Removal
BSOD Crashes, Kernel Debugging
BSOD Windows 7 32bit
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<blockquote data-quote="douwa08" data-source="post: 51354" data-attributes="member: 1863"><p>Thank you <span style="color: #000000">x BlueRobot for investigating the problem, Thanks for merging the threads, </span><span style="color: #000000">Tekno Venus,</span></p><p><span style="color: #000000"></span></p><p><span style="color: #000000">Yes, I update the driver, the computer has the latest Graphic driver as well as Chipset from Intel:</span></p><p><span style="color: #000000"></span></p><p><span style="color: #000000">Graphic Driver:</span></p><p><span style="color: #000000">Product Detected: Intel Q43/45</span></p><p><span style="color: #000000">Current Driver Installed 8.15.10.2869</span></p><p><span style="color: #000000">Your driver is current</span></p><p><span style="color: #000000"></span></p><p><span style="color: #000000">Intel Chipset Software Installation Utility (Chipset INF)</span></p><p><span style="color: #000000">Product Detected: Intel 6,5,4,3,900 Series Chipsets</span></p><p><span style="color: #000000">Current Version Installed: 9.4.0.1017</span></p><p><span style="color: #000000">The version is valid</span></p><p><span style="color: #000000"></span></p><p><span style="color: #000000">Device Manager</span></p><p><span style="color: #000000">Display adapters-Intel Q45/Q43 Express Chipset (properties - Driver Tab - Driver Details)</span></p><p><span style="color: #000000">C:\Windows\system32\DRIVERS\igdkmd32.sys</span></p><p><span style="color: #000000">Provider: Intel Corporation</span></p><p><span style="color: #000000">File version: 8.15.10.2869</span></p><p><span style="color: #000000"></span></p><p><span style="color: #000000">*I am using this computer as my test PC so I don't install any antivirus software although NOD32 Antivirus 5 has been installed to all the other computers (same model, specs)</span></p><p><span style="color: #000000"></span></p><p><span style="color: #000000">I would like to follow the instruction for </span><a href="https://www.sysnative.com/forums/bsod-kernel-dump-analysis-debugging-information/35-video-tdr-timeout-0x116-0x117.html" target="_blank">https://www.sysnative.com/forums/bsod-kernel-dump-analysis-debugging-information/35-video-tdr-timeout-0x116-0x117.html</a> though not sure how I do this.</p><p><span style="color: #000000"></span></p><p><span style="color: #000000">Would you please tell me how I avoid '</span><span style="color: #000000">the graphics card driver has attempted to reset the graphics card, but failed to do so within the allocated time interval, and therefore caused a timeout with the following Stop Code 0x11' ?</span></p><p><span style="color: #000000"></span><span style="color: #000000"></span></p><p><span style="color: #000000">thanks you for the help, really appreciated.</span></p><p><span style="color: #000000"></span></p><p><span style="color: #000000"></span></p><p><span style="color: #000000">Douwa08</span></p><p><span style="color: #000000"></span></p><p><span style="color: #000000"></span></p><p><span style="color: #000000"></span><span style="color: #000000"></span></p><p><span style="color: #000000"></span></p><p><span style="color: #000000"></span></p><p><span style="color: #000000"></span></p><p><span style="color: #000000"></span></p></blockquote><p></p>
[QUOTE="douwa08, post: 51354, member: 1863"] Thank you [COLOR=#000000]x BlueRobot for investigating the problem, Thanks for merging the threads, [/COLOR][COLOR=#000000]Tekno Venus, Yes, I update the driver, the computer has the latest Graphic driver as well as Chipset from Intel: Graphic Driver: Product Detected: Intel Q43/45 Current Driver Installed 8.15.10.2869 Your driver is current Intel Chipset Software Installation Utility (Chipset INF) Product Detected: Intel 6,5,4,3,900 Series Chipsets Current Version Installed: 9.4.0.1017 The version is valid Device Manager Display adapters-Intel Q45/Q43 Express Chipset (properties - Driver Tab - Driver Details) C:\Windows\system32\DRIVERS\igdkmd32.sys Provider: Intel Corporation File version: 8.15.10.2869 *I am using this computer as my test PC so I don't install any antivirus software although NOD32 Antivirus 5 has been installed to all the other computers (same model, specs) I would like to follow the instruction for [/COLOR][URL]https://www.sysnative.com/forums/bsod-kernel-dump-analysis-debugging-information/35-video-tdr-timeout-0x116-0x117.html[/URL] though not sure how I do this. [COLOR=#000000] Would you please tell me how I avoid '[/COLOR][COLOR=#000000]the graphics card driver has attempted to reset the graphics card, but failed to do so within the allocated time interval, and therefore caused a timeout with the following Stop Code 0x11' ? [/COLOR][COLOR=#000000] thanks you for the help, really appreciated. Douwa08 [/COLOR][COLOR=#000000] [/COLOR] [/QUOTE]
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Microsoft Support & Malware Removal
BSOD Crashes, Kernel Debugging
BSOD Windows 7 32bit
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