BSOD Win8.1

Z

Zaius

Member
Joined
Jul 25, 2014
Posts
7
Hello, I have been getting the BSOD frequently both when playing games and watching videos on youtube. I attempted to search for solutions but I couldn't find any, hoping to find one here!
Just wanted to add that my system is an Alienware x51 r2 running windows 8.1, and whenever i attempt to boot, the system would beep once with the fans on max speed(the sound it makes is like a racing car) and loop without ever booting up. This started happening when I get BSOD so it may or may not be linked to it.

· OS - Windows 8.1, 8, 7, Vista ? Windows 8.1
· x86 (32-bit) or x64 ? x64
· What was original installed OS on system? Windows 8
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? retail version
· Age of system (hardware) A little less than 1 year
· Age of OS installation - have you re-installed the OS? I reinstalled windows 8 once a few months back

· CPU - Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz 3.40GHz
· Video Card - NVIDIA GeForce GTX 670 , Intel(R) HD Graphics 4600
· MotherBoard - I do not know how to check for this
· Power Supply - brand & wattage (if laptop, skip this one) - I do not know how to check for this

· System Manufacturer - Dell
· Exact model number (if laptop, check label on bottom) Alienware x51 r2

· Laptop or Desktop? desktop

I couldn't get the perfmon /report to work, it always refused my access.
View attachment minidump.zipView attachment Windows7_Vista_jcgriff2.zip
 
Hi,

The crash dump in your output folder is nearly 2 months old. Do you have nothing newer in your Minidump folder, or perhaps a newer MEMORY.DMP within the C:\Windows directory?

Regards,

Patrick
 
Do you mean the minidump.zip or the vista.zip? Sorry I'm not very good at these.
Also all the reports are generated right before i posted the thread so im not sure about the 2 months old. But almost after every BSOD i get, It shuts down before it gets to 100% in the blue screen text.

Edit: I just checked my BlueScreenView and saw the date of the crash which occurred in May, my bad for missing that out. But that's the only dump I have even though I have been getting a few blue screens yesterday
 
Thanks for clarifying.

Please run Memtest for NO LESS than ~8 passes (several hours):

Memtest86+:

Download Memtest86+ here:

Memtest86+ - Advanced Memory Diagnostic Tool

Which should I download?

You can either download the pre-compiled ISO that you would burn to a CD and then boot from the CD, or you can download the auto-installer for the USB key. What this will do is format your USB drive, make it a bootable device, and then install the necessary files. Both do the same job, it's just up to you which you choose, or which you have available (whether it's CD or USB).

Do note that some older generation motherboards do not support USB-based booting, therefore your only option is CD (or Floppy if you really wanted to).

How Memtest works:

Memtest86 writes a series of test patterns to most memory addresses, reads back the data written, and compares it for errors.

The default pass does 9 different tests, varying in access patterns and test data. A tenth test, bit fade, is selectable from the menu. It writes all memory with zeroes, then sleeps for 90 minutes before checking to see if bits have changed (perhaps because of refresh problems). This is repeated with all ones for a total time of 3 hours per pass.

Many chipsets can report RAM speeds and timings via SPD (Serial Presence Detect) or EPP (Enhanced Performance Profiles), and some even support changing the expected memory speed. If the expected memory speed is overclocked, Memtest86 can test that memory performance is error-free with these faster settings.

Some hardware is able to report the "PAT status" (PAT: enabled or PAT: disabled). This is a reference to Intel Performance acceleration technology; there may be BIOS settings which affect this aspect of memory timing.

This information, if available to the program, can be displayed via a menu option.

Any other questions, they can most likely be answered by reading this great guide here:

FAQ : please read before posting

Regards,

Patrick
 
Hi sorry for the late response but I ran the test via a usb drive for about 8 passes with no errors. But before that I ran one till the second with none and have to restart my computer due to power line restart. Ran the second one and it hangs at 1min + with alot of errors so I had to restart that too. The test with 8 passes was the latest one I ran and it had no errors but I couldn't exit out of the program so I restarted the computer prematurely. Not sure if there are any logs that I should post but please tell me if i do! Thank you!
 
Ran the second one and it hangs at 1min + with alot of errors so I had to restart that too.
Click to expand...

Just to be sure, Memtest hung and there were a lot of errors?

Regards,

Patrick
 
Yes, it hung for a good 10 minutes at the 1min+ mark with hundreds of errors before I restarted it. No errors on the other tests though..
 
Sounds like bad RAM, unfortunately. Even if it only happened once, errors in RAM always implies an issue either with the RAM or the DIMM slots on the board as it's isolated from the OS and runs in its own environment.

I'd run one stick at a time now for no less than 8 passes.

Regards,

Patrick
 
I'm not very good at these tech troubleshooting, could you please guide me through the steps? How do i run on stick at a time?
 
You remove all the sticks of RAM but one and then run Memtest. If it fails, there's your bad stick. If it doesn't, put the other stick(s) back and remove the other stick and then run Memtest again. If the other stick fails, there's your bad stick. Process of elimination.

Regards,

Patrick
 
If it's under warranty still, send it to the manufacturer instead or you'll void your warranty. If it's no longer under warranty, yes, you'll have to do it yourself.

Regards,

Patrick
 
So for the past few days I've had no blue screen whatsoever, I still haven't tried the RAM pulling out because I was hoping for the best :/ Pretty sure I'm out of warranty and I want to try reducing the risk of messing up to the minimal. But today I had another BSOD linked to NTFS.sys

View attachment 080214-19578-01.zip
 
There's no need to further debug, and also, of course, hoping for the best won't solve RAM errors. You need to replace the RAM, my friend.

Regards,

Patrick
 

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top