Hi, Please I'd like to ask help,
I have MSI GL72 6QD MS-1796 laptop WIN 10 Pro latest updates.
I uninstalled old Camtasia studio and made some hidden folders accessible to get all of the Camtasia files out as I have done it before, but after that, some other programs did not work well anymore also Onedrive and other MS programs like OneNote. I had earlier restore points and also point from Camtasia Uninstall and I used it successfully, but it did not solve other problems, so I used next earlier restore point successfully, but still all the same, then computer freezes I tried to restart from the Power button and here it was PSOD.
At first, It gave error "critical_process_died"
but I was able to open recovery after this and choose an account in blue recovery screen. Nothing worked: recovery points were there but could not use them, it said "You must enable System Protection on this drive"
I tried some "fixes" from Youtube and Google but I made things worse.
1. I tried to get restore points working with Rstrui.exe /offline:C:\windows=active in Command Prompt with ISO disk. It started to recover but failed. Then I tried again to use other restore point but now it says there are no restore points. There were 3 restore points. Would it somehow recover the restore points shadows?
2. Then I have used some fix from Microsoft support forum thought that it will restore bootability. I started to get this error after PSOD restart "PC filed to start" 0Xc0000001 and I can not see password field anymore.
3. I thought that the EFI partition is damaged and followed this instruction as many had help from this. I did all as described, it said "boot files are successfully created" but no luck "Windows 10 - Repair EFI Partition"
Now after this fix it seems it did opposite "Boot configuration data file doesn't contain valid information" file:\BCD 0xc00000098 and I can not open PC recovery tools anymore, but I still can boot into recovery from USB stick and ISO disc.
4. Then I tried googling more, I think there is maybe some read and write problems,
I have tested a few commands after C:\windows\system33>
bootrec /fixmbr gives success
bootrec /fixboot gives access denied
bootrec /rebuildbcd gives Total identified Windows installations 0
attrib c:\boot\bcd -h -r -s says: path not found - C:\boot\bcd link
How we could remove the block from the files?
I have found that one partition was hidden, I thought maybe this is why nothing is changing and unhide it with diskpart.
Now BIOS shows somehow two SSD disks(I have only one SSD), hoped to fix it changed the partition back hidden, but no help
bootsect /nt60 C: sys and ALL did nothing link
5. Safe mode gives me this
Please, could you suggest something that could help to save data and possibly get PC back to a normal state again, without reinstalling everything as I have a lot of stuff in it? It seems that the problem is in the Boot process. I have 2 drives in my PC one SSD(corrupt boot) and HDD(disabled boot). Both have windows installed(no dual boot) as I cloned HDD to SSD when PC was new and left HDD as it was for archive, just disabled HDD from booting. Now I changed boot order and booted from HDD all is working with OLD windows installation, I can see all files and open them from my SSD so SSD is working just not booting. As I can see SSD files while I'm booting from HDD, is it possible to just straight copy-paste whole boot folder or some files from HDD to have it working again?
Do you have any other suggestions, what to do?
Thanks and sorry for the long explanation.
I have MSI GL72 6QD MS-1796 laptop WIN 10 Pro latest updates.
I uninstalled old Camtasia studio and made some hidden folders accessible to get all of the Camtasia files out as I have done it before, but after that, some other programs did not work well anymore also Onedrive and other MS programs like OneNote. I had earlier restore points and also point from Camtasia Uninstall and I used it successfully, but it did not solve other problems, so I used next earlier restore point successfully, but still all the same, then computer freezes I tried to restart from the Power button and here it was PSOD.
At first, It gave error "critical_process_died"
but I was able to open recovery after this and choose an account in blue recovery screen. Nothing worked: recovery points were there but could not use them, it said "You must enable System Protection on this drive"
I tried some "fixes" from Youtube and Google but I made things worse.
1. I tried to get restore points working with Rstrui.exe /offline:C:\windows=active in Command Prompt with ISO disk. It started to recover but failed. Then I tried again to use other restore point but now it says there are no restore points. There were 3 restore points. Would it somehow recover the restore points shadows?
2. Then I have used some fix from Microsoft support forum thought that it will restore bootability. I started to get this error after PSOD restart "PC filed to start" 0Xc0000001 and I can not see password field anymore.
3. I thought that the EFI partition is damaged and followed this instruction as many had help from this. I did all as described, it said "boot files are successfully created" but no luck "Windows 10 - Repair EFI Partition"
Now after this fix it seems it did opposite "Boot configuration data file doesn't contain valid information" file:\BCD 0xc00000098 and I can not open PC recovery tools anymore, but I still can boot into recovery from USB stick and ISO disc.
4. Then I tried googling more, I think there is maybe some read and write problems,
I have tested a few commands after C:\windows\system33>
bootrec /fixmbr gives success
bootrec /fixboot gives access denied
bootrec /rebuildbcd gives Total identified Windows installations 0
attrib c:\boot\bcd -h -r -s says: path not found - C:\boot\bcd link
How we could remove the block from the files?
I have found that one partition was hidden, I thought maybe this is why nothing is changing and unhide it with diskpart.
Now BIOS shows somehow two SSD disks(I have only one SSD), hoped to fix it changed the partition back hidden, but no help
bootsect /nt60 C: sys and ALL did nothing link
5. Safe mode gives me this
Please, could you suggest something that could help to save data and possibly get PC back to a normal state again, without reinstalling everything as I have a lot of stuff in it? It seems that the problem is in the Boot process. I have 2 drives in my PC one SSD(corrupt boot) and HDD(disabled boot). Both have windows installed(no dual boot) as I cloned HDD to SSD when PC was new and left HDD as it was for archive, just disabled HDD from booting. Now I changed boot order and booted from HDD all is working with OLD windows installation, I can see all files and open them from my SSD so SSD is working just not booting. As I can see SSD files while I'm booting from HDD, is it possible to just straight copy-paste whole boot folder or some files from HDD to have it working again?
Do you have any other suggestions, what to do?
Thanks and sorry for the long explanation.
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