BSOD when uploading file to new NAS

bayard · Mar 19, 2013

Hi guys, I've been having trouble with BSOD with DPS_Watchdog_violation errors last 2 nights. was uploading files to my new NAS from my main computer and I get the BSOD after the file start upload but hangs in the middle of the upload. This started happening after I registered for a domain using synology's application which changed some of my network firewall settings. The NAS is totally fine without any hitch (no reboots/errors). my main comp using window 8 64x. NAS is a synology ds212j with 2 wd red 3tb running raid 1. Haven't seen the BSOD before this on the main computer which has been operational since building about 5 months ago. it does have a samsung ssd 830 - but I double checked to see that the drivers are all updated.

Thanks for any help you guys can provide.
Bayard

View attachment SF_19-03-2013.zip

jcgriff2 · Mar 19, 2013

Hi -

Update Intel 82579V Gigabit Network Connection driver - named in 4 of the 5 BSODs -

Code:

 2: kd> lmvm e1i63x64
start             end                 module name
fffff880`04c4b000 fffff880`04ca1000   e1i63x64 T (no symbols)           
    Loaded symbol image file: e1i63x64.sys
    Image path: \SystemRoot\system32\DRIVERS\e1i63x64.sys
    Image name: e1i63x64.sys
    Timestamp:        Wed Feb 29 22:25:14 2012 (4F4EEC1A)

http://www.sysnative.com/drivers/driver.php?id=e1i63x64.sys

Update NVIDIA HDMI audio if BSODs continue after Intel update. NVIDIA was named in one BSOD -

Code:

2: kd> lmvm nvhda64v
start             end                 module name
fffff880`04fc5000 fffff880`04ff7000   nvhda64v T (no symbols)           
    Loaded symbol image file: nvhda64v.sys
    Image path: \SystemRoot\system32\drivers\nvhda64v.sys
    Image name: nvhda64v.sys
    Timestamp:        Tue Jul 03 11:25:04 2012 (4FF30ED0)
    CheckSum:         00035E14
    ImageSize:        00032000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

http://www.sysnative.com/drivers/driver.php?id=nvhda64v.sys

Regards. . .

jcgriff2

`

bayard · Mar 19, 2013

Hi Jcgriff2,

Thanks for the help. Alias the BSOD still happening despite the 2 driver updates.

updated with this gigabyte driver from intel

File name: PROWinx64.exe	Version: 18.1	Download
Date: 03/08/2013	Status: Latest

Size: 33.79 MB	Language: English

and updated the nvidia driver with latest driver.

new dump file is here if you don't mind looking at it for me.

View attachment SF_19-03-2013.zip

Thanks for any help!
bayard

jcgriff2 · Mar 20, 2013

Hi -

The updated Intel driver named as probable cause in both -

Code:

e1c63x64.sys        Thu Feb 21 00:31:49 2013 (5125B145)

http://www.sysnative.com/drivers/driver.php?id=e1c63x64.sys

Both BSODs had bugcheck 0x133 = DPC_WATCHDOG_VIOLATION, which occurred because a single long-running DPC (Deferred Procedure Call) exceeded its alloted time.

This only occurs when uploading large files? How large?

Run - https://www.sysnative.com/forums/bsod-crashes-kernel-debugging/29-driver-verifier-blue-screen-death-related.html

Upon BSOD, run - https://www.sysnative.com/forums/bsod-crashes-kernel-debugging/68-blue-screen-death-blue-screen-death-posting-instructions-windows-8-7-windows-vista.html

^^^ output contains much more info than the prior zips & may yield a clue.

Regards. . .

jcgriff2

BSOD SUMMARY

Code:


Debug session time: Tue Mar 19 23:00:19.293 2013 (UTC - 4:00)
Loading Dump File [C:\Users\PalmDesert\SysnativeBSODApps\031913-11078-01.dmp]
Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
System Uptime: 0 days 0:05:48.921
*** WARNING: Unable to verify timestamp for e1c63x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1c63x64.sys
Probably caused by : e1c63x64.sys ( e1c63x64+23d84 )
BugCheck 133, {0, 281, 280, 0}
BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
Bugcheck code 00000133
Arguments: 
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
	component can usually be identified with a stack trace.
Arg2: 0000000000000281, The DPC time count (in ticks).
Arg3: 0000000000000280, The DPC time allotment (in ticks).
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x133_DPC_e1c63x64+23d84
MaxSpeed:     3500
CurrentSpeed: 3510
BiosVersion = 1708
BiosReleaseDate = 11/09/2012
SystemManufacturer = System manufacturer
SystemProductName = System Product Name


¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

Debug session time: Tue Mar 19 22:54:02.340 2013 (UTC - 4:00)
Loading Dump File [C:\Users\PalmDesert\SysnativeBSODApps\031913-10734-01.dmp]
Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
System Uptime: 0 days 0:03:09.969
*** WARNING: Unable to verify timestamp for e1c63x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1c63x64.sys
Probably caused by : e1c63x64.sys ( e1c63x64+23d84 )
BugCheck 133, {0, 281, 280, 0}
BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
Bugcheck code 00000133
Arguments: 
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
	component can usually be identified with a stack trace.
Arg2: 0000000000000281, The DPC time count (in ticks).
Arg3: 0000000000000280, The DPC time allotment (in ticks).
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x133_DPC_e1c63x64+23d84
MaxSpeed:     3500
CurrentSpeed: 3510
BiosVersion = 1708
BiosReleaseDate = 11/09/2012
SystemManufacturer = System manufacturer
SystemProductName = System Product Name
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


         
       J. C. Griffith, Microsoft MVP (jcgriff2)  
             
           http://mvp.microsoft.com/profiles/Griffith
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨

bayard · Mar 20, 2013

Hi jcgriff2,

Thanks for the info. will try the drive verifier tonight after the houston NBA game.

The files i tried uploading are around 1-5gig. not super large files specially going via a home network. all previous files i uploaded were 300-500megs previous to the larger files.

Thanks for the help so far.
Bayard

bayard · Mar 20, 2013

- sorry both files were 5-6 gigs. 1-2 gig files seems ok.

jcgriff2 · Mar 20, 2013

No NAS here, but it does appear that a timeout of some sort is occurring with the larger files.

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BSOD when uploading file to new NAS

bayard

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jcgriff2

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BSOD when uploading file to new NAS

bayard

New member

jcgriff2

Administrator, General Manager, BSOD Kernel Dump Expert, Microsoft MVP

bayard

New member

jcgriff2

Administrator, General Manager, BSOD Kernel Dump Expert, Microsoft MVP

bayard

New member

bayard

New member

jcgriff2

Administrator, General Manager, BSOD Kernel Dump Expert, Microsoft MVP

Administrator,
General Manager, BSOD Kernel Dump Expert, Microsoft MVP

Administrator,
General Manager, BSOD Kernel Dump Expert, Microsoft MVP

Administrator,
General Manager, BSOD Kernel Dump Expert, Microsoft MVP