BSOD when running solidworks simulation

Aeronaut · Jul 6, 2020

Hello,
I have had a few BSOD when running simulations for a couple weeks, but sometimes with regular programs and youtube open. I scanned memory and disks for errors and noticed so many new drivers available for hardware and peripherals. I believe I updated all of them, but the BSOD happened again with PAGE FAULT IN NONPAGED AREA. There has also been KERNAL AUTO BOOST LOCK ACQUISITION WITH RAISED IRQL.

Collection zip attached. Thanks in advance.

MrPepka · Jul 7, 2020

Update or uninstall Cyren Antivirus5 - check updates in program

Aeronaut · Jul 7, 2020

Thanks I don't know what Cyren is, but I uninstalled System Mechanic because there hasn't been an update along with the new drivers. Before uninstalling it I did an anit-malware scan today and got another BSOD called REGISTRY FILTER DRIVER EXCEPTION. I attached a new file collection to confirm that uninstall fixed the problem.

x BlueRobot · Jul 7, 2020

Aeronaut said:
Thanks I don't know what Cyren is,

Cyren is the company which owns the Authentium anti-malware program. Have you uninstalled it?

Do you have Zemana anti-malware installed?

Aeronaut · Jul 7, 2020

Interesting, I did uninstall my System Mechanic which had the anti-malware program. I don't have Zemana installed.

x BlueRobot · Jul 7, 2020

System Mechanic probably uses the same anti-malware engine as the programs mentioned above. I would suggest installing the free trial version of Revo Pro and then searching for any remnants of System Mechanic.

Revo Uninstaller Pro

Aeronaut · Jul 7, 2020

All clear. Just got off the phone with System Mechanic tech support and they told me a new version is available today for download. All these BSOD crashes happened after that Windows update on June 21st. I have found so many new drivers available that week to download and now the anti-malware program is releasing an update today.

What was in that Windows update that's causing all the compatibility issues?

x BlueRobot · Jul 8, 2020

I'm doubtful, however, if you want to continue using System Mechanic (which I don't recommend) then you can try the newer version. I would personally remove it entirely and use Windows Defender along with a couple of on-demand scanners like Malwarebytes.

Aeronaut · Jul 9, 2020

The BSOD happened again without running solidworks and this time the stopcode was IRQL NOT LESS OR EQUAL. I tried the System Mechanic with the real-time protection disabled and let Windows Defender be the default. This crash was more random so if the files prove it's the same anti-malware then hopefully the complete uninstall will fix everything.

MrPepka · Jul 9, 2020

Update BIOS - PRIME X570-PRO Driver & Tools | Motherboards | ASUS Global
Update AMD chipset driver - https://www.amd.com/en/support/chipsets/amd-socket-am4/x570

Aeronaut · Jul 9, 2020

Thanks so much for all your help. I hope I got the last drivers and will keep a look out for more this month, but I was wondering if you could check if there are any issues left with this file after updating the BIOS. Appreciate it.

x BlueRobot · Jul 10, 2020

Simply disabling Software Mechanic won't have a profound effect on the system's stability since the driver(s) will still be loaded. There wasn't anything significant unfortunately in the latest dump file, however, there was an illegal page fault which is typically caused by a faulty driver.

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BSOD when running solidworks simulation

Aeronaut

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MrPepka

Sysnative Staff, BSOD Kernel Dump Senior Analyst

Aeronaut

Member

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x BlueRobot

Administrator

Aeronaut

Member

x BlueRobot

Administrator

Aeronaut

Member

x BlueRobot

Administrator

Aeronaut

Member

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MrPepka

Sysnative Staff, BSOD Kernel Dump Senior Analyst

Aeronaut

Member

Attachments

x BlueRobot

Administrator