BSOD WHEA_UNCORRECTABLE_ERROR (124)

Aeon556 · Oct 15, 2019

The BSOD only seems to happen when I'm playing overwatch.

· CPU: LGA 1150 I5 4690k
· Video Card: AMD R9 270 - Radeon Software Version 19.10.1
· MotherBoard: ASRock H81 PRO BTC R2.0 - BIOS Version/Date American Megatrends Inc. P1.40, 3/9/2018
· 8GB RAM

Files attached

Aeon556 · Oct 15, 2019

Forgot to add..
600 Watt Thermaltake PSU
Windows 10 64-bit - Fresh install ~ 2 weeks ago.
Age of processor is 5 years
Age of GPU 4 or 5 years
Age of Ram 5 years
Custom built desktop

I suspect the CPU is defective, but don't know for sure.

philc43 · Oct 16, 2019

Hello Aeon556 and welcome to Sysnative

These are hardware errors and the 5 crash dumps all report a general cache level 2 error.

1. Error : GCACHEL2_ERR_ERR (Proc 0 Bank 8)
2. Error : GCACHEL2_ERR_ERR (Proc 1 Bank 7)
3. Error : GCACHEL2_ERR_ERR (Proc 1 Bank 5)
4. Error : GCACHEL2_ERR_ERR (Proc 1 Bank 5)
5. Error : GCACHEL2_ERR_ERR (Proc 0 Bank 5)

If your CPU is not overclocked and is not overheating I would indeed begin to suspect the CPU is faulty. Your CPU should not be allowed to get to above 72°C. Have you monitored temperatures while playing the game?

MichaelB · Oct 16, 2019

Hi
indeed it seems to be the CPU itself, as the same error was before your Biosupdate with the same failing info.

Code:

Record Id     : 01d583103467399e
Severity      : Fatal (1)
Length : 936
fffff8005382a3c8: Unable to get Flags value from nt!KdVersionBlock
Creator : Microsoft
fffff8005382a3c8: Unable to get Flags value from nt!KdVersionBlock
Notify Type : Machine Check Exception
Timestamp : 10/15/2019 22:49:26 (UTC)
Flags : 0x00000000

fffff8005382a3c8: Unable to get Flags value from nt!KdVersionBlock

this means some specific cpu-info cant be read (points to the pcr, [controlblock of cpu] i don't know the reason but did you ever overclock / overvolt the cpu for a longer time?
otherwise the dumps do not give more information about the system and loaded software.

Aeon556 · Oct 17, 2019

The CPU has never been overclocked and temps never go over 60c. I think I'll try to find a cheap used Xeon on Ebay. Thanks guys!

x BlueRobot · Oct 18, 2019

Before you do that, have you ran any CPU diagnostics tests?

CPU STRESS testing: Mersenne.org Prime95 and Intel Processor Diagnostic Tool (IPDT)

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BSOD WHEA_UNCORRECTABLE_ERROR (124)

Aeon556

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Aeon556

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philc43

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MichaelB

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Aeon556

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x BlueRobot

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