BSOD Randomnly can't fix with SFC
- Thread starter stogazull
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ET_Explorer
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this is the zip files generated and the DASHA is the file from Speccy . Thank you very much
Last edited:
- May 7, 2013
- 10,400
Please remove Acronis using the official removal tool: https://kb.acronis.com/content/40366?ckattempt=1
Hi, i removed it , thank you . What to do now ?
- May 7, 2013
- 10,400
Just continue to use the system as you normally would the next few days and see if it crashes. If it doesn't, then we can look at addressing those corruption issues.
hi, i am using it and it did crashes already after i removed it 2 times
i tried again DISM but no success, can't find source files...Thank you
- May 7, 2013
- 10,400
Could you please run the file collection tool again and upload the dump files? It isn't very helpful just mentioning that it has crashed again and not provide any additional dump files. I wouldn't worry about DISM or SFC at the moment since neither will complete successfully. The DISM/SFC issue and the BSOD issue are separate problems which need to be addressed individually.
Ok,i will, sorry but i was thinking that was related to the corruption. will run and upload the file now thank you
- May 7, 2013
- 10,400
Could you please remove Panda Cloud AV using the removal tool: How to uninstall Panda from the computer - Technical Support - Panda Security
Afterwards, please see if the system crashes again, if it doesn't then we'll look at the corruption issues.
The reason why I asked you to remove Acronis earlier was because all of your crashes seem to be related to file system filter drivers, both Panda and Acronis employ their own filter drivers, however, it wasn't immediately clear from the earlier crashes which one was the cause. It seems the latest one was Panda, although, it could be a combination of both. Once the corruption issues have been addressed and your system appears to be stable, then we can look at installing Acronis again if you require it.
Afterwards, please see if the system crashes again, if it doesn't then we'll look at the corruption issues.
The reason why I asked you to remove Acronis earlier was because all of your crashes seem to be related to file system filter drivers, both Panda and Acronis employ their own filter drivers, however, it wasn't immediately clear from the earlier crashes which one was the cause. It seems the latest one was Panda, although, it could be a combination of both. Once the corruption issues have been addressed and your system appears to be stable, then we can look at installing Acronis again if you require it.
that's the last report after panda unistallation. Thank you !
- May 7, 2013
- 10,400
There doesn't appear to be any dump files so I assume you've had no other crashes?
If that is the case, then please follow these posting instructions: Windows Update Forum Posting Instructions
Please do not create a new thread but rather post the requested logs in this thread.
If that is the case, then please follow these posting instructions: Windows Update Forum Posting Instructions
Please do not create a new thread but rather post the requested logs in this thread.
no other crash yet , testing now . thank you very much will let you know if all it's good later ,i keep it on and running for a while . Thanks !
This are my 3 logs from SFC, DISM and ComponentsScanner. SFC found corrupted files but couldn't repair them , DISM can't file the source file.Let me know if i do need to run more scan. Thank you
- May 7, 2013
- 10,400
Thanks, could you please provide a copy of your COMPONENTS hive using the following:
Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service. Examples of services to upload to are Dropbox or OneDrive or WeTransfer and then just provide the link in your reply.
Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service. Examples of services to upload to are Dropbox or OneDrive or WeTransfer and then just provide the link in your reply.
update, unfortunately it just crashed again , this is the log
- May 7, 2013
- 10,400
Let's get an idea of all the attached file system filter drivers, by running the following command from an elevated command prompt.
Please attach the filters.txt file to your next post. Additionally, please remove MBAM (Malwarebytes) using the official removal tool: https://support.malwarebytes.com/hc...warebytes-using-the-Malwarebytes-Support-Tool
MBAM is usually okay, however, it can cause crashes occasionally, so we can look at updating it to the latest version (if not already) later on.
Let's address some of the corruption issues:
FRST Registry Search
1. Click your Start button and type in cmd.
2.After you find the Command Prompt, right click on it and select Run as Administrator.
3. Copy and paste the following into the Command Prompt:
reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
4. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
5. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
6. Copy and paste KB5011352 into the Search box and click the Search Registry button.
7. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
Code:
fltmc filters >> %userprofile%\Desktop\filters.txtPlease attach the filters.txt file to your next post. Additionally, please remove MBAM (Malwarebytes) using the official removal tool: https://support.malwarebytes.com/hc...warebytes-using-the-Malwarebytes-Support-Tool
MBAM is usually okay, however, it can cause crashes occasionally, so we can look at updating it to the latest version (if not already) later on.
Let's address some of the corruption issues:
Code:
2023-12-28 19:07:13, Info CBS (p) CSI Payload Corrupt (n) x86_microsoft-windows-s..-installers-onecore_31bf3856ad364e35_10.0.19041.1525_none_043f4e71a256240d\NetSetupEngine.dll
2023-12-28 19:07:13, Info CBS Repair failed: Missing replacement payload.
2023-12-28 19:07:13, Info CBS (p) CSI Payload Corrupt (n) amd64_uiautomationtypes_31bf3856ad364e35_4.0.15840.243_none_eb91f2838fd3797f\UIAutomationTypes.dll
2023-12-28 19:07:13, Info CBS Repair failed: Missing replacement payload.FRST Registry Search
1. Click your Start button and type in cmd.
2.After you find the Command Prompt, right click on it and select Run as Administrator.
3. Copy and paste the following into the Command Prompt:
reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
4. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
5. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
6. Copy and paste KB5011352 into the Search box and click the Search Registry button.
7. When the scan is complete a notepad window will open with the results. Please attach this to your next reply. It is saved on your desktop named SearchReg.txt.
SFCFix Script
Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.
- Download SFCFix.exe (by niemiro) and save this to your Desktop.
- Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
- Save any open documents and close all open windows.
- On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
- Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
- SFCFix will now process the script.
- Upon completion, a file should be created on your Desktop: SFCFix.txt.
- Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.
This are the log files . Thank you P.s> i had to uninstall malwarebytes from control panel as the tool would not load
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