pfabrice37
Member
- Jul 27, 2023
- 15
Hi all,
Looking for some help with this one. I get a Green Screen of Death with Windows 11 (Insider Beta) on 2 Dell Precision laptops.
One is a Precision 5540 and the other a Precision 5570. Both have 64Gb ram.
They crash at random while getting out of hibernation.
What I get from the mindump with Windbg is:
The laptop is configured to do only hibernation: S1, S2, S3, S0, hybrid sleep and fast start are disabled.
I have tried many settings with the power options.
I have also run the driver verifier without finding any problem
(all drivers are up to date)
Any idea on a reason for these laptops to fail to resume from hibernation?
This has been a constant issue for more than 2 years, first with the 5540 and then with the 5570.
I can't believe that I am the only one with this issue.
Thanks for any clue or advice on how to avoid this annoying bugcheck.
Regards,
Fabrice
Looking for some help with this one. I get a Green Screen of Death with Windows 11 (Insider Beta) on 2 Dell Precision laptops.
One is a Precision 5540 and the other a Precision 5570. Both have 64Gb ram.
They crash at random while getting out of hibernation.
What I get from the mindump with Windbg is:
Code:
5: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
INTERNAL_POWER_ERROR (a0)
The power policy manager experienced a fatal error.
Arguments:
Arg1: 00000000000000f1, The system failed to complete(resume) a power transition in a timely manner.
Arg2: 0000000000000005, The system power state in transition.
Arg3: 0000000000000038, The sleep checkpoint most recently reached.
Arg4: ffffc08e046db040, A pointer to the thread currently processing the request.
STACK_TEXT:
fffff404`315aeb00 fffff804`2ac5a365 : ffffaf81`dc051180 00000000`00000000 ffffc08d`c731f040 00000000`00000000 : nt!KiSwapContext+0x76
fffff404`315aec40 fffff804`2ac586c4 : ffffc08e`046db040 ffffc08d`00000000 00000000`00000000 00000000`00000000 : nt!KiSwapThread+0xab5
fffff404`315aed90 fffff804`2ac57a46 : 00000000`00000000 00000000`00000001 00000000`00000015 00000029`7427f32d : nt!KiCommitThreadWait+0x134
fffff404`315aee40 fffff804`2acfc06b : fffff804`2b63d2c0 fffff804`2b63d2c0 fffff404`315af2e0 00000000`00000000 : nt!KeWaitForSingleObject+0x256
fffff404`315af1e0 fffff804`2ac5d917 : fffff804`2b63d2c0 fffff404`315af2a8 00000000`00010224 fffff804`2adb0490 : nt!ExpWaitForResource+0x6b
fffff404`315af270 fffff804`2ac58508 : 00000000`00000005 fffff404`315af520 00000000`00000002 fffff404`315af480 : nt!ExpAcquireResourceExclusiveLite+0x317
fffff404`315af310 fffff804`2b4856c3 : fffff404`315af514 00000000`00000000 00000000`00000005 fffff404`315af480 : nt!ExAcquireResourceExclusiveLite+0x28
fffff404`315af350 fffff804`2b489849 : fffff404`315af500 fffff404`315af520 fffff404`315af3f9 00000000`00000000 : nt!PopAcquirePolicyLock+0x33
fffff404`315af380 fffff804`2b48726c : 00000000`00000000 ffffc08d`c7359040 ffffc08d`f3992040 00000000`00000000 : nt!PopTransitionSystemPowerStateEx+0xae9
fffff404`315af460 fffff804`2ae465e5 : 00000000`00000005 fffff804`2b63f320 00000031`3176e8d3 00000031`3176cd23 : nt!NtSetSystemPowerState+0x4c
fffff404`315af630 fffff804`2ae370c0 : fffff804`2b1f5be6 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
fffff404`315af7c8 fffff804`2b1f5be6 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiServiceLinkage
fffff404`315af7d0 fffff804`2b1f6030 : 00000000`00000000 ffffc08d`c72dbc50 ffffc08e`046db040 fffff804`2ac0e2ff : nt!PopIssueActionRequest+0x25e
fffff404`315af880 fffff804`2ad1c518 : ffffc08e`046db000 00000000`00000002 00000000`ffffffff fffff804`2b749ac0 : nt!PopPolicyWorkerAction+0x80
fffff404`315af900 fffff804`2ac0dd25 : ffffc08d`00000001 ffffc08e`046db040 fffff404`315afa40 ffffc08d`c72dbc50 : nt!PopPolicyWorkerThread+0xa8
fffff404`315af940 fffff804`2acb6d67 : ffffc08e`046db040 00000000`00000206 ffffc08e`046db040 fffff804`2ac0dbd0 : nt!ExpWorkerThread+0x155
fffff404`315afb30 fffff804`2ae36794 : ffffaf81`dc851180 ffffc08e`046db040 fffff804`2acb6d10 00000000`00000000 : nt!PspSystemThreadStartup+0x57
fffff404`315afb80 00000000`00000000 : fffff404`315b0000 fffff404`315a9000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34
The laptop is configured to do only hibernation: S1, S2, S3, S0, hybrid sleep and fast start are disabled.
I have tried many settings with the power options.
I have also run the driver verifier without finding any problem
(all drivers are up to date)
Any idea on a reason for these laptops to fail to resume from hibernation?
This has been a constant issue for more than 2 years, first with the 5540 and then with the 5570.
I can't believe that I am the only one with this issue.
Thanks for any clue or advice on how to avoid this annoying bugcheck.
Regards,
Fabrice