BSOD on windows 7 when i'm playing games *** STOP:0x00000101

reston · Mar 2, 2013

Hi, i'm new on this forum i'm trying to solved a problem that drops me a BSOD, following the intructions in the publication of how to post a BSOD -

My pc: Windows 7 x64 it was installed for the person who build my pc 3 months ago being in operation
the hard drive is older like 5 years which came with vista back then

the CPU is a AMD A8 3870k black edition with a GPU HD 6550D
the motherboard is an Asrock A55M-VHS this one A55 Motherboard Series Manufacturing - ASRock Inc.
the power supply: 500w GC i think is a chinese made. it came in a Lenovo old PC where i got the hard drive.

i wish somebody can help me, i'm afraid that my pc is going to die

There are attachments files: jcgriff2 BSOD File Collection app and the perfmon report.

pd: 15 days ago. i did perform an driver verifier with one driver warning so decide deleted because i thought it was causing some troubles i thought that was the driver which causing the BSOD but now came again :/

edit--
While waiting i'm going to do the hdd test and i activated the driver verifier which came with audio drops, is it normal?

jcgriff2 · Mar 2, 2013

Hi -

5 BSODs -
- 4 - bugcheck 0x101 = CPU hang
- 1 - bugcheck 0xc4 = Driver Verifier flagged a driver

One 0x101 listed ATI video -

Code:

atikmdag.sys                Tue Oct 25 21:59:06 2011 (4EA7696A)
atikmpag.sys                Tue Oct 25 21:21:58 2011 (4EA760B6)

http://www.sysnative.com/drivers/driver.php?id=atikmdag.sys
http://www.sysnative.com/drivers/driver.php?id=atikmpag.sys

Another 0x101 listed " Unknown_Image". This should never be seen in place of a driver name. This indicates kernel corruption is occurring.

The Driver Verifier 0xc4 flagged FNet Turbo HDD USB Driver -

Code:

FNETURPX.SYS                Fri Oct  3 22:27:02 2008 (48E6D476)

Update the driver - http://www.sysnative.com/drivers/driver.php?id=FNETURPX.SYS

Is the first necessary? You only have 1x4 GB RAM.
The 2nd - I suggest removal -

Code:


AsrRamDisk.sys              Thu Aug  9 05:03:05 2012 (50237CC9) - ASRock RAM Disk Driver
cfosspeed6.sys              Mon Jul  4 09:18:51 2011 (4E11BDBB) - cFosSpeed - The Internet Accelerator

http://www.sysnative.com/drivers/driver.phpid=AsrRamDisk.sys
http://www.sysnative.com/drivers/driver.php?id=cfosspeed6.sys

Run Driver Verifier again - after update or removal of the last driver flagged -

https://www.sysnative.com/forums/bs...river-verifier-blue-screen-death-related.html

See if Driver Verifier flags another driver. If it does, BSOD will result.

Regards. . .

jcgriff2

BSOD SUMMARY

Code:


Debug session time: Fri Mar  1 21:58:36.524 2013 (UTC - 5:00)
Loading Dump File [C:\Users\PalmDesert\SysnativeBSODApps\030113-25490-01.dmp]
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime: 0 days 7:34:58.459
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BugCheck 101, {31, 0, fffff88002f70180, 2}
BugCheck Info: CLOCK_WATCHDOG_TIMEOUT (101)
Bugcheck code 00000101
Arguments: 
Arg1: 0000000000000031, Clock interrupt time out interval in nominal clock ticks.
Arg2: 0000000000000000, 0.
Arg3: fffff88002f70180, The PRCB address of the hung processor.
Arg4: 0000000000000002, 0.
BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_4_PROC
PROCESS_NAME:  VDeck.exe
FAILURE_BUCKET_ID:  X64_CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE
BiosVersion = P1.40
BiosReleaseDate = 12/04/2012
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Sun Feb 17 05:54:11.000 2013 (UTC - 5:00)
Loading Dump File [C:\Users\PalmDesert\SysnativeBSODApps\021713-29998-01.dmp]
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime: 0 days 0:00:46.546
*** WARNING: Unable to verify timestamp for FNETURPX.SYS
*** ERROR: Module load completed but symbols could not be loaded for FNETURPX.SYS
Probably caused by : FNETURPX.SYS ( FNETURPX+1670 )
BugCheck C4, {f6, 1a8, fffffa800631a740, fffff8800183b670}
BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
Bugcheck code 000000c4
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
Arguments: 
Arg1: 00000000000000f6, Referencing user handle as KernelMode.
Arg2: 00000000000001a8, Handle value being referenced.
Arg3: fffffa800631a740, Address of the current process.
Arg4: fffff8800183b670, Address inside the driver that is performing the incorrect reference.
BUGCHECK_STR:  0xc4_f6
PROCESS_NAME:  XFastUsb.exe
FAILURE_BUCKET_ID:  X64_0xc4_f6_VRF_FNETURPX+1670
BiosVersion = P1.40
BiosReleaseDate = 12/04/2012
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Sun Feb 17 04:36:40.159 2013 (UTC - 5:00)
Loading Dump File [C:\Users\PalmDesert\SysnativeBSODApps\021713-26894-01.dmp]
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime: 0 days 11:26:15.325
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BugCheck 101, {31, 0, fffff88002fe0180, 3}
BugCheck Info: CLOCK_WATCHDOG_TIMEOUT (101)
Bugcheck code 00000101
Arguments: 
Arg1: 0000000000000031, Clock interrupt time out interval in nominal clock ticks.
Arg2: 0000000000000000, 0.
Arg3: fffff88002fe0180, The PRCB address of the hung processor.
Arg4: 0000000000000003, 0.
BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_4_PROC
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE
BiosVersion = P1.40
BiosReleaseDate = 12/04/2012
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Sat Feb 16 07:22:05.542 2013 (UTC - 5:00)
Loading Dump File [C:\Users\PalmDesert\SysnativeBSODApps\021613-29374-01.dmp]
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime: 0 days 23:26:37.071
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BugCheck 101, {31, 0, fffff88002f63180, 2}
BugCheck Info: CLOCK_WATCHDOG_TIMEOUT (101)
Bugcheck code 00000101
Arguments: 
Arg1: 0000000000000031, Clock interrupt time out interval in nominal clock ticks.
Arg2: 0000000000000000, 0.
Arg3: fffff88002f63180, The PRCB address of the hung processor.
Arg4: 0000000000000002, 0.
BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_4_PROC
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE
BiosVersion = P1.10
BiosReleaseDate = 10/14/2011
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Fri Feb 15 04:59:07.575 2013 (UTC - 5:00)
Loading Dump File [C:\Users\PalmDesert\SysnativeBSODApps\021513-26988-01.dmp]
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime: 0 days 19:41:46.229
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BugCheck 101, {31, 0, fffff88002f63180, 2}
BugCheck Info: CLOCK_WATCHDOG_TIMEOUT (101)
Bugcheck code 00000101
Arguments: 
Arg1: 0000000000000031, Clock interrupt time out interval in nominal clock ticks.
Arg2: 0000000000000000, 0.
Arg3: fffff88002f63180, The PRCB address of the hung processor.
Arg4: 0000000000000002, 0.
BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_4_PROC
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE
BiosVersion = P1.10
BiosReleaseDate = 10/14/2011
SystemManufacturer = To Be Filled By O.E.M.
SystemProductName = To Be Filled By O.E.M.
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

         
       J. C. Griffith, Microsoft MVP (jcgriff2)   
             
           [url]https://mvp.support.microsoft.com/profile/Griffith[/url]   

           [url]www.sysnative.com[/url]
             
           [url]www.jcgriff2.com[/url] 


¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨

reston · Mar 2, 2013

Thank you for trying to solved my problem.

first step done - atikmdag.sys and atikmpag.sys up to date i think. how can i see the release date of a driver like your post?

atikmdag.sys Tue Oct 25 21:59:06 2011 (4EA7696A)

second step done - i removed the asrock ram software, cFossspeed and Fnet turbo hdd also because i haven't external driver. Those software came in a CD of asrock motherboard

Something good is that i mention before audio drops was being out with driver verifier, now. there aren't after update.
how much time do i have to keep driver verifier running?

Really thank you this is a progress without you i could not fix it.

i'm going to play video games to see if bsod appears.

jcgriff2 · Mar 2, 2013

No release date in the dumps.

From DirectX -

Code:

AMD Radeon HD 6550D
Driver File Version: 8.17.0010.1103 (English)
     Driver Version: 8.911.0.0

These drivers appear to be updates - v9.85 -

http://support.amd.com/us/kbarticles/Pages/AMDCatalystSoftwareSuiteVersion122ReleaseNotes.aspx

Regards. . .

jcgriff2

reston · Mar 3, 2013

hi, Mr. john should i stop the driver verifier? it's running since yesterday and bsod didn't appears i've been playing without problems.

if the bsod appears in the future should i create another post or repost here?

thank you!

reston · Mar 4, 2013

reston said:
hi, Mr. john should i stop the driver verifier? it's running since yesterday and bsod didn't appears i've been playing without problems.

if the bsod appears in the future should i create another post or repost here?

thank you!

Sorry about doblepost. But after deactivate the driver verifier the pc keep producing the problem but this time it just frost the image and the audio keeps in an infinite loop. i had to reset the pc by button.

Is it anything that can i do? i mean the problem always appears when i'm playing a video game but if the driver verifier is running the problem does not appears. Something that i can noticed if a mini-frost when running the driver verifier when i was playing might have something in common when it is not running the driver verifier.

Should i be worry about hardware health?

Thank you.

reston · Mar 4, 2013

I noticed that cpu temperature was 72 - 80 degrees max at max load cpu, i decide to clean the cooler which have some dust, now with prime95 and blend test running i'm having a max temperature of 62 degrees at 30min of 100% load cpu.

i will run the 3 tests but i don't know how much time does it needs to run. right now i'm starting with blend test.

writhziden · Mar 4, 2013

The processor maximum temperature is 72.7 C, so you were possibly damaging the processor before.

AMD Accelerated Processors for Desktop PCs

Prime95 should run each test overnight, or until error messages appear, for the next three nights if temperatures permit.

reston · Mar 4, 2013

writhziden said:
The processor maximum temperature is 72.7 C, so you were possibly damaging the processor before.

AMD Accelerated Processors for Desktop PCs

Prime95 should run each test overnight, or until error messages appear, for the next three nights if temperatures permit.

After cleaning the cooler the max temperature at the afternoon was 62° and right now at night max temperature is 43° even while playing a video game.

i don't know it this maybe cause the problem that i was having. i'll keep testing and do the test overnight like you said with prime95.

Thank you.

Vir Gnarus · Mar 6, 2013

Remember that writhziden hinted that the CPU may have already suffered permanent damage from overheating in the past, so having things cooler now may not actually resolve your symptoms if that's the case.

reston · Mar 6, 2013

Vir Gnarus said:
Remember that writhziden hinted that the CPU may have already suffered permanent damage from overheating in the past, so having things cooler now may not actually resolve your symptoms if that's the case.

I did run "in large place TFF" without problem and errors, this night i'm going to run blend test but i couldn't run the small TFF because i was not at home so is gonna be the third test.

Code:

[Mon Mar 04 17:15:20 2013]Self-test 640K passed!
Self-test 640K passed!
Self-test 640K passed!
Self-test 640K passed!
[Mon Mar 04 17:31:31 2013]
Self-test 8K passed!
Self-test 8K passed!
Self-test 8K passed!
Self-test 8K passed!
[Mon Mar 04 17:48:05 2013]
Self-test 720K passed!
Self-test 720K passed!
Self-test 720K passed!
Self-test 720K passed!
[Mon Mar 04 18:03:46 2013]
Self-test 12K passed!
Self-test 12K passed!
Self-test 12K passed!
Self-test 12K passed!
[Mon Mar 04 18:19:25 2013]
Self-test 800K passed!
Self-test 800K passed!
Self-test 800K passed!
Self-test 800K passed!
[Tue Mar 05 03:40:44 2013]
Self-test 480K passed!
Self-test 480K passed!
Self-test 480K passed!
Self-test 480K passed!
[Tue Mar 05 03:56:23 2013]
Self-test 128K passed!
Self-test 128K passed!
Self-test 128K passed!
Self-test 128K passed!
[Tue Mar 05 04:12:42 2013]
Self-test 560K passed!
Self-test 560K passed!
Self-test 560K passed!
Self-test 560K passed!
[Tue Mar 05 04:27:57 2013]
Self-test 160K passed!
Self-test 160K passed!
Self-test 160K passed!
Self-test 160K passed!
[Tue Mar 05 04:44:17 2013]
Self-test 640K passed!
Self-test 640K passed!
Self-test 640K passed!
Self-test 640K passed!
[Tue Mar 05 05:00:12 2013]
Self-test 224K passed!
Self-test 224K passed!
Self-test 224K passed!
Self-test 224K passed!
[Tue Mar 05 05:16:38 2013]
Self-test 720K passed!
Self-test 720K passed!
Self-test 720K passed!
Self-test 720K passed!
[Tue Mar 05 05:31:50 2013]
Self-test 256K passed!
Self-test 256K passed!
Self-test 256K passed!
Self-test 256K passed!
[Tue Mar 05 05:46:58 2013]
Self-test 800K passed!
Self-test 800K passed!
Self-test 800K passed!
Self-test 800K passed!
[Tue Mar 05 06:03:21 2013]
Self-test 320K passed!
Self-test 320K passed!
Self-test 320K passed!
Self-test 320K passed!
[Tue Mar 05 06:18:46 2013]
Self-test 896K passed!
Self-test 896K passed!
Self-test 896K passed!
Self-test 896K passed!
[Tue Mar 05 06:35:59 2013]
Self-test 384K passed!
Self-test 384K passed!
Self-test 384K passed!
Self-test 384K passed!
[Tue Mar 05 06:52:44 2013]
Self-test 448K passed!
Self-test 448K passed!
Self-test 448K passed!
Self-test 448K passed!
[Tue Mar 05 07:08:06 2013]
Self-test 512K passed!
Self-test 512K passed!
Self-test 512K passed!

If running all three tests maybe i will ok i hope so. :-/

reston · Mar 7, 2013

Here is the blend test result

Code:

[Thu Mar 07 04:55:59 2013]Self-test 640K passed!
Self-test 640K passed!
Self-test 640K passed!
Self-test 640K passed!
[Thu Mar 07 05:11:15 2013]
Self-test 8K passed!
Self-test 8K passed!
Self-test 8K passed!
[Thu Mar 07 05:18:09 2013]
Self-test 8K passed!
[Thu Mar 07 05:26:52 2013]
Self-test 720K passed!
Self-test 720K passed!
Self-test 720K passed!
[Thu Mar 07 05:35:47 2013]
Self-test 720K passed!
[Thu Mar 07 05:42:02 2013]
Self-test 12K passed!
Self-test 12K passed!
[Thu Mar 07 05:48:25 2013]
Self-test 12K passed!
[Thu Mar 07 05:54:08 2013]
Self-test 12K passed!
Self-test 800K passed!
Self-test 800K passed!
[Thu Mar 07 06:03:45 2013]
Self-test 800K passed!
[Thu Mar 07 06:11:34 2013]
Self-test 800K passed!
Self-test 20K passed!
Self-test 20K passed!
[Thu Mar 07 06:22:56 2013]
Self-test 20K passed!
[Thu Mar 07 06:28:12 2013]
Self-test 896K passed!
Self-test 20K passed!
Self-test 896K passed!
[Thu Mar 07 06:39:16 2013]
Self-test 896K passed!
Self-test 28K passed!
[Thu Mar 07 06:44:33 2013]
Self-test 28K passed!
Self-test 896K passed!
[Thu Mar 07 06:54:32 2013]
Self-test 28K passed!
Self-test 1024K passed!
[Thu Mar 07 07:00:07 2013]
Self-test 1024K passed!
Self-test 28K passed!
[Thu Mar 07 07:10:54 2013]
Self-test 1024K passed!
Self-test 40K passed!
[Thu Mar 07 07:15:55 2013]
Self-test 40K passed!
[Thu Mar 07 07:22:20 2013]
Self-test 1024K passed!
Self-test 40K passed!
[Thu Mar 07 07:30:59 2013]
Self-test 1152K passed!
Self-test 1152K passed!
[Thu Mar 07 07:39:25 2013]
Self-test 40K passed!
Self-test 1152K passed!
[Thu Mar 07 07:46:49 2013]
Self-test 56K passed!
Self-test 56K passed!
[Thu Mar 07 07:57:22 2013]
Self-test 56K passed!
Self-test 1152K passed!
[Thu Mar 07 08:02:25 2013]
Self-test 1280K passed!
Self-test 1280K passed!
[Thu Mar 07 08:13:54 2013]
Self-test 1280K passed!
Self-test 56K passed!
Self-test 72K passed!
[Thu Mar 07 08:19:38 2013]
Self-test 72K passed!
[Thu Mar 07 08:32:26 2013]
Self-test 72K passed!
Self-test 1280K passed!
Self-test 1440K passed!
Self-test 1440K passed!
[Thu Mar 07 08:48:27 2013]
Self-test 1440K passed!
Self-test 72K passed!
Self-test 84K passed!
Self-test 84K passed!
[Thu Mar 07 09:04:01 2013]
Self-test 84K passed!
Self-test 1600K passed!
Self-test 1440K passed!
Self-test 1600K passed!
[Thu Mar 07 09:20:47 2013]
Self-test 1600K passed!
Self-test 112K passed!
Self-test 84K passed!
Self-test 112K passed!
[Thu Mar 07 09:37:18 2013]
Self-test 1728K passed!
Self-test 112K passed!

This incoming night i will do the small TFF, completing all three tests.

Vir Gnarus · Mar 7, 2013

Outside of the testing, has your system stabilized since cleaning things up and cooling things down?

reston · Mar 7, 2013

After the clean i think it is stabilized because i didn't get any issues, i've been playing which game that before gave me the bsod and everything feels stable.
The temperatures are now among 19 - 30° normal use and up to 45 - 60° on full load. Now i am keeping the Core Temp running with the overheat protection set up on 70° to shut down the PC, is it ok?

This incoming night i will do the small TFF test.

Thank you everybody for helping me to solve my issue, i appreciate it

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BSOD on windows 7 when i'm playing games *** STOP:0x00000101

reston

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Attachments

jcgriff2

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

reston

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jcgriff2

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

reston

Member

reston

Member

reston

Member

writhziden

Administrator, .NET/UWP Developer

reston

Member

Vir Gnarus

BSOD Kernel Dump Expert

reston

Member

reston

Member

Vir Gnarus

BSOD Kernel Dump Expert

reston

Member

BSOD on windows 7 when i'm playing games *** STOP:0x00000101

Member

Attachments

Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.)

Member

Co-Founder / AdminBSOD Instructor/ExpertMicrosoft MVP (Ret.)

Member

Member

Member

Administrator, .NET/UWP Developer

Member

BSOD Kernel Dump Expert

Member

Member

BSOD Kernel Dump Expert

Member

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)

Co-Founder / Admin
BSOD Instructor/Expert
Microsoft MVP (Ret.)