The logs displayed WHEA 0x124 and drive file system corruption.
1) Open disk management > by default some columns are compressed > widen each Status and Volume > make sure the contents within the parenthesis are in full view and that none of the characters are cutoff > view disk 0 > widen this row as needed so that all of the characters are in full view > post an image into the thread
Disk Management - How to Post a Screenshot of
2) Open administrative command prompt and type or copy and paste:
chkdsk /r /v
This may take hours to run so plan to run overnight.
Run on all drives using the syntax: chkdsk /r /v C: or chkdsk /r /v D: changing the drive letter to the applicable drive.
C:\Windows\system32>chkdsk /r /v
The type of the file system is NTFS.
Cannot lock current drive.
Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)
Type: Y
reboot
3) Use the information in this link to find the chkdsk report in the event viewer.
Copy and paste into notepad > save to desktop > post into the thread using a one drive, drop box, or google drive share link:
Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
Read Chkdsk Log in Event Viewer in Windows 10
4) Open administrative command prompt (ACP) and type or copy and paste:
5) sfc /scannow
6) dism /online /cleanup-image /scanhealth
7) dism /online /cleanup-image /restorehealth
8) sfc /scannow
9) wmic recoveros set autoreboot = false
10) wmic recoveros set DebugInfoType = 7
11) wmic recoveros get autoreboot
12) wmic recoveros get DebugInfoType
13) bcdedit /enum {badmemory}
14) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
15) Create a brand new restore point.
Create System Restore Point in Windows 10
16) Reset the BIOS:
How to Clear Your Computers CMOS to Reset BIOS Settings:
How to Clear Your Computer’s CMOS to Reset BIOS Settings
3 Ways to Reset Your BIOS - wikiHow:
How to Reset Your BIOS
3 Easy Ways to Clear CMOS (Reset BIOS)
3 Easy Ways to Clear CMOS (Reset BIOS)
17) Make sure that there is no over clocking while troubleshooting
18) Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:
Speccy - Free Download - Piriform: Speccy - System Information - Free
Download Speccy | Find your computer specs, free!
Download Speccy | Find your computer specs, free!
HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
HWMONITOR | Softwares | CPUID
SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
SpeedFan - Access temperature sensor in your computer
19) Run Prime95 - Stress Test Your CPU
Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials
Prime95 - Stress Test Your CPU
a) Record the maximum temperature and post the maximum temperature into the thread
b) Record test duration and post the uninterrupted test duration into the thread
c) Aim for testing > 3 hrs and abort testing as needed for freezing, temperature changes (see link)
d) Use the Microsoft snipping tool to post images into the thread.
Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
Take Screenshot in Windows 10
20) Run OCCT
For each tab post images for 1 hour test results
OCCT : Free, all-in-one stability test & stress test for your PC
21) Run Windows Driver Verifer (WDV):
Driver Verifier - BSOD related - Windows 10, 8.1, 8, 7 + Vista | Sysnative Forums
22) For any WDV BSOD post new Sysnative log collector results
Code:
Event[910]:
Log Name: System
Source: Ntfs
Date: 2020-12-13T00:14:10.5000000Z
Event ID: 55
Task: N/A
Level: Error
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-81JVJ22
Description:
A corruption was discovered in the file system structure on volume D:.
The exact nature of the corruption is unknown. The file system structures need to be scanned and fixed offline.