BSOD on new PC 0x00000124

Hi -

The bugchecks on all 4 BSODs = 0x124 = WHEA = Machine Check Exception

The WHEA record indicates a cache error on processor 2 -
Code: 
2: kd> !errrec fffffa800ae86028
===============================================================================
Common Platform Error Record @ fffffa800ae86028
-------------------------------------------------------------------------------
Record Id     : 01cda0cc1c8adec3
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 10/2/2012 18:52:54
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa800ae860a8
Section       @ fffffa800ae86180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : [COLOR=#ff0000]Cache error[/COLOR]
Operation     : Instruction Execute
Flags         : 0x00
Level         : 0
CPU Version   : 0x00000000000306a9
Processor ID  : 0x0000000000000002

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa800ae860f0
Section       @ fffffa800ae86240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000002
CPU Id        : a9 06 03 00 00 08 10 02 - bf e3 ba 7f ff fb eb bf
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ fffffa800ae86240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa800ae86138
Section       @ fffffa800ae862c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : [COLOR=#ff0000]ICACHEL0_IRD_ERR (Proc 2 Bank 0)[/COLOR]
  Status      : 0xb600000000040150
  Address     : 0x0001f960001956e7
  Misc.       : 0x0000000000000000

Your new Acer Aspire V3-571G was first booted on 19 September 2012.

I strongly suggest that you contact the place of purchase and demand a new system as these BSODs may be just the start of things to come.

You may also want to contact Acer Support as well.

I would accept nothing less than a new system, i.e., do not let them talk you into "repairing" it.

Regards. . .

jcgriff2



BSOD SUMMARY

Code: 
[FONT=lucida console]
Debug session time: Tue Oct  2 14:52:54.917 2012 (GMT-4)
Loading Dump File [C:\Users\PalmDesert\SysnativeBSODApps\100212-32791-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime: 0 days 0:21:38.166
BugCheck 124, {0, fffffa800ae86028, b6000000, 40150}
Probably caused by : hardware
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`0ae86028 00000000`b6000000 00000000`00040150
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  mmc.exe
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE
MaxSpeed:     2500
CurrentSpeed: 2494
BiosVersion = V1.10
BiosReleaseDate = 08/24/2012
SystemManufacturer = Acer
SystemProductName = Aspire V3-571G
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Wed Sep 26 14:21:53.092 2012 (GMT-4)
Loading Dump File [C:\Users\PalmDesert\SysnativeBSODApps\092612-30357-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime: 0 days 1:24:33.340
BugCheck 124, {0, fffffa800afa7028, b6000000, 40150}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : hardware
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`0afa7028 00000000`b6000000 00000000`00040150
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE
MaxSpeed:     2500
CurrentSpeed: 2494
BiosVersion = V1.06
BiosReleaseDate = 04/20/2012
SystemManufacturer = Acer
SystemProductName = Aspire V3-571G
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Mon Sep 24 11:51:42.083 2012 (GMT-4)
Loading Dump File [C:\Users\PalmDesert\SysnativeBSODApps\092412-27456-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime: 0 days 0:10:30.332
BugCheck 124, {0, fffffa800a713028, b6000000, 40150}
Probably caused by : hardware
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`0a713028 00000000`b6000000 00000000`00040150
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  mcagent.exe
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE
MaxSpeed:     2500
CurrentSpeed: 2494
BiosVersion = V1.06
BiosReleaseDate = 04/20/2012
SystemManufacturer = Acer
SystemProductName = Aspire V3-571G
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Debug session time: Fri Sep 21 14:32:11.683 2012 (GMT-4)
Loading Dump File [C:\Users\PalmDesert\SysnativeBSODApps\092112-59030-01.dmp]
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
System Uptime: 0 days 0:02:11.542
BugCheck 124, {0, fffffa800af9c028, b6000000, 40150}
Probably caused by : hardware
Bugcheck code 00000124
Arguments 00000000`00000000 fffffa80`0af9c028 00000000`b6000000 00000000`00040150
BUGCHECK_STR:  0x124_GenuineIntel
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  LManager.exe
FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE
MaxSpeed:     2500
CurrentSpeed: 2494
BiosVersion = V1.06
BiosReleaseDate = 04/20/2012
SystemManufacturer = Acer
SystemProductName = Aspire V3-571G
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


         
       [COLOR=#000033]J. C. Griffith, Microsoft MVP (jcgriff2)[/COLOR]   
             
           [URL="http://mvp.microsoft.com/profiles/Griffith"][COLOR=#000055][U]https://mvp.support.microsoft.com/profile/Griffith[/U][/COLOR][/URL]   

           [URL="https://www.sysnative.com/forums/member.php/1-jcgriff2"][COLOR=#000033][U]jcgriff2 - Sysnative Forums[/U][/COLOR][/URL]
             
           [COLOR=#000055][U][URL="http://www.jcgriff2.com"]www.jcgriff2.com[/URL][/U][/COLOR] 


¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨


  [/FONT]
 

Has Sysnative Forums helped you? Please consider donating to help us support the site!

Back
Top