sariaabdeali
New member
- Jul 19, 2020
- 4
Laptop : Acer aspire E-5 551-G
CPU: Amd a10 with r6 integrated graphics
GPU: Amd r7 dedicated graphics card
1tb hdd
8gb ram
Context: My dedicated graphic card is toast, so i had to disable it from device manager and set group policy settings to never allow its driver installation by using the hardware id. If i allow it windows tries to install drivers on it and it causes bsods 100% of the times
rendering my laptop unusable. Above is the device manager screenshot where video controller is the disabled driverless r7 gpu.
Now doing this fixes the issue as my integrated gpu and cpu are working fine, but after using the laptop for a while i get a bsod (memory minidump details will follow below), im guessing its a driver issue (or a hdd issue,cant think of anything else), how do i solve it and is there any other workaround to isolate the burnt dedicated gpu and use the cpu and integrated gpu for everything. Thanks!
Update:
(memory dump does'nt go through when kernel security check bsod occurs as screen turns off at around 30% so i force shutdown pressing the power button for a couple of seconds, after restarting i get a bsod soon enough with different bugcheck code
(small minidump link below)
small memory dump.zip
(full memory dump link below)
MEMORY.zip
bsod that happened last night....
(latest small minidump)
small memory dump.zip
(lastest full memory dump)
latest full dump MEMORY.zip
CPU: Amd a10 with r6 integrated graphics
GPU: Amd r7 dedicated graphics card
1tb hdd
8gb ram
Context: My dedicated graphic card is toast, so i had to disable it from device manager and set group policy settings to never allow its driver installation by using the hardware id. If i allow it windows tries to install drivers on it and it causes bsods 100% of the times
rendering my laptop unusable. Above is the device manager screenshot where video controller is the disabled driverless r7 gpu.
Now doing this fixes the issue as my integrated gpu and cpu are working fine, but after using the laptop for a while i get a bsod (memory minidump details will follow below), im guessing its a driver issue (or a hdd issue,cant think of anything else), how do i solve it and is there any other workaround to isolate the burnt dedicated gpu and use the cpu and integrated gpu for everything. Thanks!
Update:
(memory dump does'nt go through when kernel security check bsod occurs as screen turns off at around 30% so i force shutdown pressing the power button for a couple of seconds, after restarting i get a bsod soon enough with different bugcheck code
(small minidump link below)
small memory dump.zip
(full memory dump link below)
MEMORY.zip
bsod that happened last night....
(latest small minidump)
small memory dump.zip
(lastest full memory dump)
latest full dump MEMORY.zip