Hi, I am trying to update my system - a DELL laptop running Windows 10 Pro edition ver. 1808 - to the latest Windows 10 (1909), but after downloading and rebooting I received a BSOD with the info KERNEL AUTO BOOST INVALID LOCK CODE. Antivirus (PANDA DOME) was disabled. Googled for that and I found your site. I ran the tool you offer and it collected all the info. Now, following the instructions, I'm uploading the file .zip with all the outputs gathered by the tool. Hope that something clarifying the error will come up!
Thank you,
Claudio de Biasio
P.S. tech details about my PC:
· OS - Windows 10, 8.1, 8, 7, Vista ? OS: Windows 10 Pro ver 1803
· x86 (32-bit) or x64 (64-bit)? 64-bit OS base ond x64 processor
· What was the originally installed OS on the system? Windows 8 Pro, if I'm not wrong.
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? The original OS was OEM, then I updated to Windows 10 using MS' policy (free update)
· Age of system (hardware) 5 years
· Age of OS installation - have you re-installed the OS? Windows 10: 4 years. ver 1909: 1 day (not succeeded)
· CPU: Intel(R) Core(TM) i5 4200U @ 1.60 GHz Clock: 2.30 GHz
· Video Card: Intel(R) HD Graphics Family
· MotherBoard - (if NOT a laptop) - Laptop
· Power Supply - brand & wattage (if laptop, skip this one) - Laptop
· System Manufacturer: DELL
· Exact model number (if laptop, check label on the bottom): Inspiron 3737
· BIOS: A10 del 24/1/2018
· Disco: Samsung SSD 840 EVO 500GB
· Laptop or Desktop? LAPTOP
