Code:
0: kd> vertarget
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.17017.amd64fre.win7_gdr.120503-2030
Machine Name:
Kernel base = 0xfffff800`0365f000 PsLoadedModuleList = 0xfffff800`0389be70
Debug session time: Wed Nov 27 06:30:32.613 2013 (UTC + 0:00)
System Uptime: 0 days 4:19:04.860
No Service Pack 1 installed? Please install
Service Pack 1, since it has many security updates and patches.
Code:
BugCheck 101, {31, 0, fffff88002f64180, 2}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
The hung processor is processor number 2. It's currently running a thread of level 11 priority, which would fall within the Above Normal prioirty range.
Code:
0: kd> !ipi
IPI State for Processor 0
As a sender, awaiting IPI completion from processor(s) 2.
TargetCount 1 PacketBarrier 1 IpiFrozen 0 [Running]
IPI State for Processor 1
TargetCount 0 PacketBarrier 0 IpiFrozen 2 [Frozen]
IPI State for Processor 2
As a receiver, unhandled requests are pending from processor(s) 0, 3.
TargetCount 0 PacketBarrier 0 IpiFrozen 5 [Target Freeze]
From processor 0, active request of type: flush all
From processor 3, active request of type: packet ready
WorkerRoutine fffff800036acbe0 (nt!FsRtlpNopStackOverflowRoutine)
Parameter[0] 0 Parameter[1] 0 Parameter[2] 0
IPI State for Processor 3
As a sender, awaiting IPI completion from processor(s) 2.
TargetCount 1 PacketBarrier 1 IpiFrozen 2 [Frozen]
Code:
2: kd> !running -ti
System Processors: (000000000000000f)
Idle Processors: (0000000000000000) (0000000000000000) (0000000000000000) (0000000000000000)
Prcbs Current (pri) Next (pri) Idle
0 fffff80003848e80 fffffa8005e18b60 ( 1) fffffa80095f2a10 (15) fffff80003856c40 ................
# Child-SP RetAddr Call Site
00 fffff880`009a9768 fffff800`0367c993 nt!KeBugCheckEx
01 fffff880`009a9770 fffff800`036d7677 nt! ?? ::FNODOBFM::`string'+0x4d8e
02 fffff880`009a9800 fffff800`03620895 nt!KeUpdateSystemTime+0x377
03 fffff880`009a9900 fffff800`036cb533 hal!HalpHpetClockInterrupt+0x8d
04 fffff880`009a9930 fffff800`037041b1 nt!KiInterruptDispatchNoLock+0x163
05 fffff880`009a9ac0 fffff800`036dceac nt!KxFlushEntireTb+0x79
06 fffff880`009a9b00 fffff800`03715f79 nt!KeFlushMultipleRangeTb+0x28c
07 fffff880`009a9bd0 fffff800`03715b4f nt!MiZeroPageChain+0x14e
08 fffff880`009a9c10 fffff800`0396e6e6 nt!MmZeroPageThread+0x7da
09 fffff880`009a9d40 fffff800`036ad566 nt!PspSystemThreadStartup+0x5a
0a fffff880`009a9d80 00000000`00000000 nt!KxStartSystemThread+0x16
1 fffff880009e6180 fffffa800928cb60 ( 8) fffff880009f0fc0 ................
# Child-SP RetAddr Call Site
00 00000000`2975ff18 00000000`00000000 0x83dd3c
2 fffff88002f64180 fffffa8008d2c4d0 (11) fffffa8005e3d040 (23) fffff88002f6efc0 ................
# Child-SP RetAddr Call Site
00 00000000`00000000 00000000`00000000 0x0
3 fffff88002fd5180 fffffa8006e1fb60 (27) fffff88002fdffc0 ................
# Child-SP RetAddr Call Site
00 fffff880`03ad07d0 fffff800`039c76a8 nt!KeFlushProcessWriteBuffers+0x6b
01 fffff880`03ad0840 fffff800`039c8325 nt!ExpQuerySystemInformation+0x1368
02 fffff880`03ad0be0 fffff800`036ce293 nt!NtQuerySystemInformation+0x4d
03 fffff880`03ad0c20 00000000`778bfa1a nt!KiSystemServiceCopyEnd+0x13
04 00000000`02dff668 00000000`00000000 0x778bfa1a
Code:
2: kd> !thread fffffa8008d2c4d0
THREAD fffffa8008d2c4d0 Cid 1644.1204 Teb: 00000000fffdb000 Win32Thread: fffff900c284d010 RUNNING on processor 2
Not impersonating
DeviceMap fffff8a002797e50
Owning Process fffffa8006697060 Image: eurotrucks2.exe
Attached Process N/A Image: N/A
Wait Start TickCount 995743 Ticks: 716 (0:00:00:11.169)
Context Switch Count 4451230 IdealProcessor: 0 LargeStack
UserTime 02:15:21.287
KernelTime 00:01:03.476
Win32 Start Address 0x0000000000c612ee
Stack Init fffff88007fbbdb0 Current fffff88007fbba90
Base fffff88007fbc000 Limit fffff88007fb1000 Call 0
Priority 11 BasePriority 8 UnusualBoost 0 ForegroundBoost 2 IoPriority 2 PagePriority 5
Child-SP RetAddr : Args to Child : Call Site
00000000`00000000 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
Code:
2: kd> !dpcs
CPU Type KDPC Function
2: Normal : 0xfffff88002f689e8 0xfffff800037ef190 nt!PpmPerfAction
When the Clock Interrupt was sent as a IPI, then the activity which was currently running on this processor, was deferred and then queued as a DPC. The processor obivously didn't respond properly to the Clock Interrupt, and therefore lead to a crash.
Code:
fffff880`07fbbc08 fffff800`03718513 nt!KiDpcInterruptBypass+0x13
fffff880`07fbbc10 fffff800`036dbc2c nt!KiSecondaryClockInterrupt+0x13c
fffff880`07fbbc18 fffff800`036dbc98 nt!KiSecondaryClockInterrupt+0x1a8
nt!KiDpcInterruptBypass is used to ignore any DPCs.
I noticed a few drivers in the raw stack of the thread of the hung processor, these may or may not be causing the processor to get hung up on other things.
Code:
2: kd> lmvm nvlddmkm
start end module name
fffff880`11e2f000 fffff880`12a66000 nvlddmkm (export symbols) nvlddmkm.sys
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Wed Oct 23 07:21:50 2013 (52676AFE)
CheckSum: 00C0CF0F
ImageSize: 00C37000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please update to the latest WHQL version of your nVidia graphics card driver, the current latest version is the 19th November 2013.
Code:
2: kd> lmvm aswSnx
start end module name
fffff880`03e5d000 fffff880`03f5d000 aswSnx (no symbols)
Loaded symbol image file: aswSnx.SYS
Image path: \SystemRoot\System32\Drivers\aswSnx.SYS
Image name: aswSnx.SYS
Timestamp: Fri Aug 30 08:38:17 2013 (52204BE9)
CheckSum: 00106AAB
ImageSize: 00100000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
I'll advise removing avast! with the
avast! Removal Tool for at least troubleshooting purposes. In the meantime, you could install another program like
Microsoft Security Essentials.