BSOD 0x00000124 and multiple weird things happening (can't search in start menu for example)

donny110 · Sep 2, 2019

· OS - Windows 10
· x64 (64-bit)?
· What was the originally installed OS on the system? Windows 10
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? It is an OEM install
· Age of system (hardware) < 1 year
· Age of OS installation - have you re-installed the OS? No

· CPU Intel i7 8750H
· Video Card Nvidia Geforce GTX 1070 Max-Q
· MotherBoard - (if NOT a laptop) The device is a laptop
· Power Supply - brand & wattage (if laptop, skip this one)

· System Manufacturer --> MSI
· Exact model number (if laptop, check label on the bottom) (MS-15Q2) MSI P65 Creator White Edition

· Laptop or Desktop? Laptop

philc43 · Sep 4, 2019

The last time you had a BSOD crash seems to be about 2 week ago on 16 Aug. The 0x124 error is due to hardware and both times it was reported that the error was a cache read error on CPU Processor 11 Bank 1.

Was the laptop overheating? Has it continued to give problems?

You could run a CPU test and monitor the temperatures to see how your system copes. See this tutorial for details and report back on your results.

MichaelB · Sep 4, 2019

>> multiple weird things happening (can't search in start menu for example)
are caused by KB4512941, get rid of it.
update Bios if one existst for 0x124, otherwise watch your system for this particular failure: HW-Related.

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BSOD 0x00000124 and multiple weird things happening (can't search in start menu for example)

donny110

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philc43

BSOD Forum Moderator, BSOD Academy Instructor, BSOD Kernel Dump Expert

MichaelB

Sysnative Staff, BSOD Kernel Dump Senior Analyst