Bluescreen - Windows 7 x64

chopsuey78

Member
Joined
Feb 3, 2015
Posts
5
Hello

I have a problem with my computer. It restarts without any reason (that i know), when i less expect. The screen becomes blue and some info appears.

I already post a thread in the Help2Go forum but they told me to get help in here.

Here it is the link of my thread in there with all the information.

BlueScreen

Thanks
Nuno
 
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)

This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.

Code:
0: kd> kv
Child-SP          RetAddr           : Args to Child                                                           : Call Site
fffff880`09e337f8 fffff800`02c89769 : 00000000`0000000a 00000000`0475b6b8 00000000`0000000a 00000000`00000000 : nt!KeBugCheckEx
fffff880`09e33800 fffff800`02c883e0 : 00000000`00000000 fffffa80`03135240 fffffa80`072c5b30 fffffa80`04357d01 : nt!KiBugCheckDispatch+0x69
fffff880`09e33940 fffff880`0101e9c5 : 00000000`00000001 fffff800`02c77845 fffffa80`03a4c410 fffff880`09e33c60 : nt!KiPageFault+0x260 (TrapFrame @ fffff880`09e33940)
fffff880`09e33ad0 fffff880`0101d83a : fffffa80`04357d04 fffffa80`04357d04 fffff880`09e33c60 fffffa80`073a23f8 : atapi!AtapiProcessInterrupt+0x261
fffff880`09e33b30 fffff800`02c85e19 : fffffa80`04357d50 fffffa80`04357d88 fffff880`09e33c60 fffffa80`04357d80 : atapi!AtapiHwInterrupt+0x156
fffff880`09e33b90 fffff800`02c85bf8 : ffffffff`ffffffff 00000000`05b9e0a0 00000000`05b9e098 00000000`00008000 : nt!KiScanInterruptObjectList+0x69
fffff880`09e33be0 00000000`6b4db42b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiChainedDispatch+0x128 (TrapFrame @ fffff880`09e33be0)
00000000`0697e1f8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x6b4db42b

Code:
0: kd> .trap fffff880`09e33940
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff88009e33b50 rbx=0000000000000000 rcx=000000000000a007
rdx=fffff10013c676e8 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8800101e9c5 rsp=fffff88009e33ad0 rbp=fffffa800475b6a8
 r8=0000000000000004  r9=fffffa800475b600 r10=fffffa80050d7b50
r11=0000000000000050 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
atapi!AtapiProcessInterrupt+0x261:
fffff880`0101e9c5 60              ???

Misaligned instruction pointer during a hardware interrupt regarding an instruction from ATAPI. Likely not a hardware issue at all, but possibly a buffer overflow caused by a 3rd party driver that we don't see due to small memory dump + no verifier.



1.

Code:
0: kd> lmvm asacpi
start             end                 module name
fffff880`103f1000 fffff880`103f9000   ASACPI     (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\ASACPI.sys
    Image name: ASACPI.sys
    Timestamp:        Sun Mar 27 22:30:36 2005

2005 Asus bloatware driver. Update your installed Asus software or get rid of it all (I recommend the latter, always).

Motherboards - P5QL - ASUS

2. In your loaded drivers list, dtsoftbus01.sys is listed which is the Daemon Tools driver. Daemon Tools is a very popular cause of BSOD's in 7/8 based systems. Please uninstall Daemon Tools. Alternative imaging programs are: MagicISO, Power ISO, etc.

3. Keeping an eye on Kaspersky. If you crash again, let me know.
 
Hi Patrick

I went to the site you gave me and download file Intel_ChipsetInf_V9111014. I dont know if is this the right one but for what i see there i think it's the one.

Also i uninstalled the DT.

I will inform you if it crashes again.

Thanks for the help.

Regards
Nuno
 
Actually what you're looking for particularly is located under "Utilities", specifically the ATK0110 driver for WindowsXP/Vista/Win7 32&64-bit.
 
Glad to help.

Marked solved for now.

Hi Patrick

It happend again! :(

This is the iformation after restart from bluescreen

Assinatura do problema:
Nome do Evento de Problema: BlueScreen
Versão do SO: 6.1.7601.2.1.0.256.1
ID de Região: 2070

Informações adicionais sobre o problema:
BCCode: 1a
BCP1: 0000000000005003
BCP2: FFFFF780C0000000
BCP3: 000000000000FDD8
BCP4: 0000FD810001FBA0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Ficheiros que ajudam a descrever o problema:
C:\Windows\Minidump\031715-23992-01.dmp
C:\Users\Nuno Freire\AppData\Local\Temp\WER-43305-0.sysdata.xml


Doesn't seem the same but can you check it please?

Thanks
Nuno
 
XMLs don't really matter, anyway.

Run a Memtest 86 for 8 passes at this point, please.

Memtest86+:

Download Memtest86+ here:

Memtest86+ - Advanced Memory Diagnostic Tool

Which should I download?

You can either download the pre-compiled .ISO that you would burn to a CD and then boot from the CD, or you can download the auto-installer for the USB key. What this will do is format your USB drive, make it a bootable device, and then install the necessary files. Both do the same job, it's just up to you which you choose, or which you have available (whether it's CD or USB).

Do note that some older generation motherboards do not support USB-based booting, therefore your only option is CD (or Floppy if you really wanted to).

How Memtest works (you don't need to read, it's only for those interested in the specifics):

Memtest uses algorithms (specifically two), namely moving inversion & what is deemed Modulo-X. Essentially, the first algorithm fills the memory with a pattern. Starting at the low address, it checks to see if the pattern was changed (it should not have been), writes the patterns complement, increments the address, and repeats. Starting at the highest address (as opposed to the lowest), it follows the same checklist.

The reason for the second algorithm is due to a few limitations, with the first being that not all adjacent cells are being tested for interaction due to modern chips being 4 to 16 bits wide regarding data storage. With that said, patterns are used to go ahead and ensure that all adjacent cells have at least been written with all possible one and zero combinations.

The second is that caching, buffering and out of order execution will interfere with the moving inversions algorithm. However, the second algorithm used is not affected by this. For starting offsets of 0-20, the algorithm will write every 20th location with a pattern, write all other locations with the patterns complement, repeat the previous one (or more) times, and then check every 20th location for the previously mentioned pattern.

Now that you know how Memtest actually works, it's important to know that the tests it goes through all mean something different. It goes from Test 0 through Test 12, many of which use either one or the other algorithm discussed above, among many other things.

Any other questions, they can most likely be answered by reading this great guide here:

FAQ : please read before posting
 

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