blue screen please help me

al3abed · Oct 9, 2021

please help me to solve this problem
blue screen appear and windows crash many time

http://speccy.piriform.com/results/if8VzwwdwxqyFHARJylGFi1

x BlueRobot · Oct 11, 2021

Rich (BB code):

Event[11720]:
  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2021-08-07T18:06:48.3930000Z
  Event ID: 1001
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: SAGE-COMPUTERS
  Description: 
The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000000a (0x00000000000018bc, 0x0000000000000002, 0x0000000000000001, 0xfffff8017a116da4). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: c60b0498-a5bc-4bc4-a4dd-be093a624703.

There doesn't appear to be any dump files saved and your last crash was back in August? Have you had any issues since then?

al3abed · Oct 11, 2021

This is the last dump (dumpstack.log)
And this dump in folder (c:\windows\mini Dump).

x BlueRobot · Oct 12, 2021

Rich (BB code):

7: kd> !stack -p
Call Stack : 10 frames
## Stack-Pointer    Return-Address   Call-Site       
00 ffffad01b29417e8 fffff8004f123ad0 nt!KeBugCheckEx+0 
    Parameter[0] = 0000000000000113
    Parameter[1] = 0000000000000010
    Parameter[2] = fffff800503704a0 << Handle to display adapter context block, created by DxgkDdiAddDevice
    Parameter[3] = 0000000000000039
01 ffffad01b29417f0 fffff8004ef16589 watchdog!WdLogEvent5_WdCriticalError+e0 
    Parameter[0] = (unknown)       
    Parameter[1] = (unknown)       
    Parameter[2] = (unknown)       
    Parameter[3] = (unknown)       
02 ffffad01b2941830 fffff8004ed73dd9 dxgkrnl!ADAPTER_RENDER::DdiSubmitCommandVirtual+af029 (perf)
    Parameter[0] = fffff800503704a0 
    Parameter[1] = 0000000000000000
    Parameter[2] = (unknown)       
    Parameter[3] = (unknown)

It seems that the system crashes for some undocumented reason in the DdiSubmitCommandVirtual function. According to the MSDN documentation, there is two possible valid return values, whereas, any other will result in the bugcheck shown above. The precise error details are logged by watchdog.sys, however, that is unfortunately for internal Microsoft use only.

Due to the sporadic bugchecks you've had previously, I'm going to suggest that you test your RAM using MemTest86, using the following instructions - Test RAM with PassMark MemTest86

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blue screen please help me

al3abed

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x BlueRobot

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al3abed

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x BlueRobot

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