Blue screen number 0x0000009f, DRIVER_POWER_STATE_FAILURE

brunoais · Aug 27, 2013

OS: Windows 6.1 SP1 x64.
Original OS: Windows 6.2 x64.
The windows 6.1 is mine (it's not OEM).
The hardware is about 3 months old, I bought it 1 month ago.
OS was reinstalled about 1 month ago.

CPU: Intel core i7-3610QM 3rd gen 2.6 GHz (IIRC)
Video card 1: Intel HD Graphics 4000 HD
Video card 2: NVIDIA GForce GT 740M
Motherboard: (sorry but I have no clue and I dunno where to get that info)
Power supply: N/A

Sys Manufacturer: Asus
Exact model number: N56VZ-S4278H

(btw, still hate CKEditor for forums :) )

x BlueRobot · Aug 27, 2013

Code:

BugCheck 9F, {3, fffffa8007a39a10, fffff800040073d8, fffffa800ecade10}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : pci.sys

Code:

0: kd> !irp fffffa800ecade10
Irp is active with 4 stacks 3 is current (= 0xfffffa800ecadf70)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  Pending has been returned
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  2 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 ffffffffc000000e
 [ 16, 0]   0  2 fffffa8007a39a10 00000000 fffff88008df9aac-fffffa800c1c26b0    
           \Driver\pci    nvlddmkm
            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 fffffa800a727480 00000000 00000000-00000000    pending
           \Driver\nvlddmkm
            Args: 00000000 00000001 00000001 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa8007e4b450    

            Args: 00000000 00000000 00000000 00000000

Code:

0: kd> lmvm nvlddmkm
start             end                 module name
fffff880`08cc8000 fffff880`097ad000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Fri Jun 21 10:06:16 2013 (51C41788)
    CheckSum:         00AB87FF
    ImageSize:        00AE5000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please update to the latest WHQL version for your graphics card from here - NVIDIA Driver Downloads - Advanced Search

Version: 320.49
Release Date for Desktops and Notebooks : July 1st 2013
In Device Manager: 9.18.13.2049

Remove:

Code:

Start Menu\Programs\DAEMON Tools Lite

Arc said:
Download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :

Double click to open it.

Click this button only:

If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.

Daemon Tools uses a driver called sptd.sys, which is known to cause BSODs with Windows 7. It is recommend you remove this program, and use Windows own in-built features or ImgBurn.

brunoais · Aug 31, 2013

Thank you but now I have a similar error, just the last code changed, though (so it seems tobe caused by something different).

One interesting thing is that the program you told me to download (after uninstaling daemon tools using revo uninstaller):
SPTDinst-x64.exe
Has the unistall button greyed out so I was unable to do it (I didn't want to install it).

As the previous time, here's the attachment with the diagnosis.

x BlueRobot · Sep 1, 2013

That means there's no sptd.sys driver on your system then, it was in the instructions of the quote :)

Have you updated this driver?

Code:

0: kd> lmvm nvlddmkm
start             end                 module name
fffff880`062f2000 fffff880`06dd7000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Fri Jun 21 10:06:16 2013 (51C41788)
    CheckSum:         00AB87FF
    ImageSize:        00AE5000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

brunoais · Sep 1, 2013

The uninstall button in that tool is greyed out and I have updated NVIDIA's drivers as you told me to...
Did anything go wrong here?

x BlueRobot · Sep 3, 2013

Yes, that's a good thing, as said before it means there's no longer the sptd.sys driver on your system.

Please leave this thread open for about a week, and sorry for the slow reply.

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Blue screen number 0x0000009f, DRIVER_POWER_STATE_FAILURE

brunoais

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x BlueRobot

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brunoais

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x BlueRobot

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brunoais

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x BlueRobot

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