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Microsoft Support & Malware Removal
BSOD Crashes, Kernel Debugging
blue screen crash dump file everytime computer freezes when i log on
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<blockquote data-quote="Patrick" data-source="post: 61031" data-attributes="member: 208"><p>Hi,</p><p></p><p>All of the attached DMP files are of the <strong>KERNEL_DATA_INPAGE_ERROR (7a)</strong> bug check.</p><p></p><p><em>This bug check indicates that the requested page of kernel data from the paging file could not be read into memory.</em></p><p></p><p><em>ERROR_CODE: (NTSTATUS) <strong>0xc0000185 </strong>- <strong>The I/O device reported an I/O error.</strong></em></p><p><em></em></p><p><em><strong>DISK_HARDWARE_ERROR: There was error with disk hardware</strong></em></p><p></p><p>0xC0000185, or STATUS_IO_DEVICE_ERROR, indicates improper termination or defective cabling on SCSI devices, faulty HDD itself, or that two devices are trying to use the same IRQ. Noting the disk hardware error indicates likely the two former more than the latter. Now that we have PnP with Windows we don't have too many same IRQ problems anymore.</p><p></p><p>Let's go ahead and run a chkdsk (attach log afterwards) and then a Seatools:</p><p></p><p><span style="color: red"><strong>Chkdsk:</strong></span></p><p><span style="color: red"><strong>There are various ways to run Chkdsk~</strong></span></p><p></p><p><u><strong>Method 1:</strong></u></p><p></p><p>Start > Search bar > Type cmd (right click run as admin to execute Elevated CMD)</p><p></p><p>Elevated CMD should now be opened, type the following:</p><p></p><p>chkdsk x: /r</p><p></p><p>x implies your drive letter, so if your hard drive in question is letter c, it would be:</p><p></p><p>chkdsk c: /r</p><p></p><p>Restart system and let chkdsk run.</p><p></p><p><u><strong>Method 2:</strong></u></p><p></p><p></p><p> Open the "Computer" window</p><p> Right-click on the drive in question</p><p> Select the "Tools" tab</p><p> In the Error-checking area, click <Check Now>.</p><p></p><p><u><strong>If you'd like to get a log file that contains the chkdsk results, do the following:</strong></u></p><p></p><p>Press Windows Key + R and type powershell.exe in the run box</p><p></p><p>Paste the following command and press enter afterwards:</p><p></p><p>get-winevent -FilterHashTable @{logname="Application"; id="1001"}| ?{$_.providername –match "wininit"} | fl timecreated, message | out-file Desktop\CHKDSKResults.txt</p><p></p><p>This will output a .txt file on your Desktop containing the results of the chkdsk.</p><p></p><p><u><strong>If chkdsk turns out okay, run Seatools</strong></u> -</p><p></p><p><a href="http://www.seagate.com/support/downloads/seatools/" target="_blank">SeaTools | Seagate</a></p><p></p><p>You can run it via Windows or DOS. Do note that the only difference is simply the environment you're running it in. In Windows, if you are having what you believe to be device driver related issues that may cause conflicts or false positive, it may be a wise decision to choose the most minimal testing environment (DOS).</p><p></p><p>Run all tests EXCEPT: Fix All, Long Generic, and anything Advanced.</p><p></p><p>Regards,</p><p></p><p>Patrick</p></blockquote><p></p>
[QUOTE="Patrick, post: 61031, member: 208"] Hi, All of the attached DMP files are of the [B]KERNEL_DATA_INPAGE_ERROR (7a)[/B] bug check. [I]This bug check indicates that the requested page of kernel data from the paging file could not be read into memory.[/I] [I]ERROR_CODE: (NTSTATUS) [B]0xc0000185 [/B]- [B]The I/O device reported an I/O error.[/B] [B]DISK_HARDWARE_ERROR: There was error with disk hardware[/B][/I] 0xC0000185, or STATUS_IO_DEVICE_ERROR, indicates improper termination or defective cabling on SCSI devices, faulty HDD itself, or that two devices are trying to use the same IRQ. Noting the disk hardware error indicates likely the two former more than the latter. Now that we have PnP with Windows we don't have too many same IRQ problems anymore. Let's go ahead and run a chkdsk (attach log afterwards) and then a Seatools: [COLOR=red][B]Chkdsk: There are various ways to run Chkdsk~[/B][/COLOR] [U][B]Method 1:[/B][/U] Start > Search bar > Type cmd (right click run as admin to execute Elevated CMD) Elevated CMD should now be opened, type the following: chkdsk x: /r x implies your drive letter, so if your hard drive in question is letter c, it would be: chkdsk c: /r Restart system and let chkdsk run. [U][B]Method 2:[/B][/U] Open the "Computer" window Right-click on the drive in question Select the "Tools" tab In the Error-checking area, click <Check Now>. [U][B]If you'd like to get a log file that contains the chkdsk results, do the following:[/B][/U] Press Windows Key + R and type powershell.exe in the run box Paste the following command and press enter afterwards: get-winevent -FilterHashTable @{logname="Application"; id="1001"}| ?{$_.providername –match "wininit"} | fl timecreated, message | out-file Desktop\CHKDSKResults.txt This will output a .txt file on your Desktop containing the results of the chkdsk. [U][B]If chkdsk turns out okay, run Seatools[/B][/U] - [url=http://www.seagate.com/support/downloads/seatools/]SeaTools | Seagate[/url] You can run it via Windows or DOS. Do note that the only difference is simply the environment you're running it in. In Windows, if you are having what you believe to be device driver related issues that may cause conflicts or false positive, it may be a wise decision to choose the most minimal testing environment (DOS). Run all tests EXCEPT: Fix All, Long Generic, and anything Advanced. Regards, Patrick [/QUOTE]
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Microsoft Support & Malware Removal
BSOD Crashes, Kernel Debugging
blue screen crash dump file everytime computer freezes when i log on
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