Step 1
1. Shutdown your laptop.
2. Remove the battery.
3. Connect the AC power adapter to your laptop.
4. Power on the laptop
5. Open the Device Manager by typing
Devmgmt.msc into Start Menu or from Control Panel.
6. Under the
Batteries category, right-click all of the
Microsoft ACPI Compliant Control Method Battery listings, and select
Uninstall (it’s ok if you only have 1).
7. Shutdown the laptop.
8. Insert the battery.
9. Power on the laptop.
If the above suggestions won't resolve the battery charge issue, then follow the below steps.
Step 2
1. Shutdown the laptop.
2. Remove the battery.
3. Start the laptop with only AC adapter connected to the laptop.
4. When you log in to Windows OS, connect the battery while Windows OS working.
Step 3
Reset the
System Management Controller. Use one of these methods to reset the SMC, which controls battery management, battery status light.
1. Shut down the computer and disconnect the power cord.
2. Remove the battery.
3. Press and hold the power button for ten seconds.
4. Reattach the battery and AC power adapter, then start up the laptop.
Hopefully one of the above suggestions will help you resolve the battery not been charged problem. If the battery still doesn't charge, you may need to replace your battery.
