greensabre
New member
- Jul 13, 2023
- 1
I have been facing this issue on my laptop where whenever a sound starts/stops there's a loud pop.This can be noticed when using the volume slider (pops before and after changing volume) , starting, pausing, skipping music and videos and when system sounds are played (notification, startup etc). I'm assuming the audio drivers go into power saving mode when they are idle and thus produce a static sound in headphones and when any sound is triggered they make a pop/tick sound. This issue seems to be affecting both the headphones and speakers and sometimes causes the mouse to freeze at random times.
Laptop Specs:
Model: MSI Bravo 15 B5DD
CPU: Ryzen 5 5600H
GPU: Radeon RX 5500M (4GB DDR6)
RAM: 16GB (8x2) DDR4 3200Mhz
OS: Windows 11
AMD Graphic Drivers: 23.7.1 (latest)
Audio Drivers: Realtek 6.0.9254.1
Things I've tried so far:
Clean installed windows 10 and 11 from USB, reinstalled graphic and sound drivers using DDU, using microsoft audio drivers, updated bios and firmware, registry fixes to disable power management on realtek audio drivers, changing interrupt values of known devices to 1 (As suggested here before), enabling/disabling audio enhancements, changing audio format, changing power plan options etc.
Speccy:
http://speccy.piriform.com/results/1xJIL4EQOXVFolC8473dzq0
Trace and SysnativeFileCollectionApp:
TRACE
SysnativeFileCollectionApp
Laptop Specs:
Model: MSI Bravo 15 B5DD
CPU: Ryzen 5 5600H
GPU: Radeon RX 5500M (4GB DDR6)
RAM: 16GB (8x2) DDR4 3200Mhz
OS: Windows 11
AMD Graphic Drivers: 23.7.1 (latest)
Audio Drivers: Realtek 6.0.9254.1
Things I've tried so far:
Clean installed windows 10 and 11 from USB, reinstalled graphic and sound drivers using DDU, using microsoft audio drivers, updated bios and firmware, registry fixes to disable power management on realtek audio drivers, changing interrupt values of known devices to 1 (As suggested here before), enabling/disabling audio enhancements, changing audio format, changing power plan options etc.
Speccy:
http://speccy.piriform.com/results/1xJIL4EQOXVFolC8473dzq0
Trace and SysnativeFileCollectionApp:
TRACE
SysnativeFileCollectionApp