[SOLVED] Applications not Installing Or Running Properly

Rich (BB code):
2025-01-16 10:26:30, Info                  DISM   DISM Package Manager: PID=3316 TID=6832 Package Package_for_KB4486129~31bf3856ad364e35~amd64~~10.0.1.3106 with CBS state 0(CbsInstallStateAbsent) being mapped to dism state 1(DISM_INSTALL_STATE_NOTPRESENT) - CDISMPackage::LogInstallStateMapping
2025-01-16 10:26:30, Info                  DISM   DISM Package Manager: PID=3316 TID=6832 Initiating Changes on Package with values: 4, 7 - CDISMPackage::Internal_ChangePackageState
2025-01-16 10:26:32, Info                  DISM   DISM Package Manager: PID=3316 TID=6832 CBS session options=0x100! - CDISMPackageManager::Internal_Finalize
2025-01-16 10:27:24, Info                  DISM   DISM Package Manager: PID=3316 TID=3888  Error in operation: (null) (CBS HRESULT=0x80092004) - CCbsConUIHandler::Error
2025-01-16 10:27:55, Error                 DISM   DISM Package Manager: PID=3316 TID=6832 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x80092004)

Follow these instructions to remove an update.
  • Open the Start menu of Windows and type the command CMD
  • When you see Command Prompt on the list, right-click on it and select Run as administrator.
  • When command prompt opens, copy and paste the following command into it, then press enter.
Code:
wusa /uninstall /KB:4486129
  • Let me know if it says it was successful or you get the message: The update KB4486129 is not installed on this computer.
 
It was successfully uninstalled. I'm restarting the device right now.

What do you need me to do when it comes back up?

Thanks
 
After the reboot please try to run the following command again:
Code:
dism /online /disable-feature /FeatureName:netfx4 /all
If it shows the same error 87 we may also need to remove other updates which might be an issue.
 
Download the
577bf0efb8088-FRST.png
Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link
  • Open the startmenu and type the command cmd.
  • After you find the Command Prompt, right click on it and select Run as Administrator.
  • Copy and paste the following into the Command Prompt and press enter.
Code:
reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS
Right-click on the file FRST64.exe and choose Run as administrator.
  • Copy and paste the following (code) into the Search box and click the Search Registry button.
Code:
KB4486129
  • When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
  • Post the logfile SearchReg.txt as attachment in your next reply.
 
Please run the following command in an elevated prompt and post the result.
Code:
dism /online /enable-feature /featurename:netfx4 /all
 
i'm stilling getting a bunch of event log errors in the application log that says the service failed to start because the application it's trying to run requires .net 4.8
 
Upload the Event Viewer logs.
  • Click the Start button and in the search box, type Command Prompt
  • When you see Command Prompt on the list, right-click on it and select Run as administrator.
    Copy and paste the following commands one at a time into the command prompt and press enter after each.
    Code:
    wevtutil epl SYSTEM "%userprofile%\Desktop\System.evt"
    wevtutil epl APPLICATION "%userprofile%\Desktop\Application.evt"
    PowerShell Compress-Archive -Path "%userprofile%\Desktop\*.evt" -DestinationPath "%UserProfile%\Desktop\EventLogs.zip"
  • These commands will collect the System and Application logs and create EventsLogs.zip on your Desktop.
  • Attach this file in your next reply.
 
That said, the datto cagservice did successfully install. Should I try to install .net 4.8?
 
You can mark this post as solved. That fixed the issue finally. The Datto service installed properly and I stopped getting all other .net errors. Thank you so much!
 

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