800F0900 error

mags · Feb 18, 2014

I need some help regarding this problem. I cannot download any windows update because of stated error. I have tried everything to fix it such as the readiness tool and fix it. Attached below is the CBS log.

View attachment CBS.log

Tekno Venus · Feb 19, 2014

Hi,

Can I have your whole CBS folder please:

Export CBS folder

Click the Start button :startorb: then click Computer.
Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
Find and double click on the Logs folder.
Right-click on the CBS folder, and select Copy.
Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.
Attach this new file to your next post.

Stephen

mags · Feb 20, 2014

Here it is.
View attachment 7120

Tekno Venus · Feb 20, 2014

Hi,

Can you please run SURT once more, and be sure let it complete. It may take some time to run - over 2 hours in some cases. SURT has performed some repairs of various things, and I want it run once more to see if the fixes have worked and any errors remain. I also think you hold the record for one of the longest SURT logs at over 138,000

Stephen

mags · Feb 20, 2014

Ok. I will try it again tonight or midnight.

mags · Feb 23, 2014

Update:
I have done installing the SURT. I tried to use sfc command and run windows update afterwards. But still the problem persist. I attached here the updated CBS folder.

Updated as of 2/23
View attachment 7144

Tekno Venus · Feb 23, 2014

Hi,

Below is a copy of your latest SURT log:

Code:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 22.0
2014-02-23 13:24

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f)    CBS Catalog Corrupt    0x800B0100    servicing\Packages\Package_15_for_KB2545698~31bf3856ad364e35~x86~~6.1.1.3.cat        
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_1_for_KB2727994~31bf3856ad364e35~x86~~6.1.3.0.mum        Line 1: ‹
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_1_for_KB2861191~31bf3856ad364e35~x86~~6.1.1.0.mum        Line 1: L
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_28_for_KB2698279~31bf3856ad364e35~x86~~6.1.1.0.mum        Line 1: ))–{:—\o    Sùÿÿÿï–=‰”1•ÿÿÿÿN©§(–¶9“¶95•ÿÿÿÿ^Z’6’’"“$’&yj’°!
(f)    CBS MUM Corrupt    0x800F080D    servicing\Packages\Package_3_for_KB2728738~31bf3856ad364e35~x86~~6.1.2.0.mum        Line 1: lash": true,
      "plugins_list": [ {
         "enabled": tru
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_3_for_KB2852386~31bf3856ad364e35~x86~~6.1.1.3.mum        Line 1: INDX(
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_54_for_KB2698279~31bf3856ad364e35~x86~~6.1.1.0.mum        Line 1: I!4’·#
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_for_KB2698279_SP1~31bf3856ad364e35~x86~~6.1.1.0.mum        Line 1:     
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_for_KB2698279~31bf3856ad364e35~x86~~6.1.1.0.mum        Line 1: Ñ+ûm
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_for_KB2727994_SP1~31bf3856ad364e35~x86~~6.1.3.0.mum        Line 1: 
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_for_KB2727994~31bf3856ad364e35~x86~~6.1.3.0.mum        Line 1: 2014/02/14-21:20:29.676 2480 Recovering log #549
2014/02/14-21:
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_for_KB2728738_SP1~31bf3856ad364e35~x86~~6.1.2.0.mum        Line 1: SQLite format 3
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_for_KB2728738~31bf3856ad364e35~x86~~6.1.2.0.mum        Line 1: ëïXÙ¢˜böÊ´“n�Dññ•†x(ÓÕu,°·H®À3qˆ¡†»®x9¦î×,Ï)ôZxcÚ{?
g.Ï„
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_for_KB2852386_SP1~31bf3856ad364e35~x86~~6.1.1.3.mum        Line 1: „ª
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_for_KB2852386~31bf3856ad364e35~x86~~6.1.1.3.mum        Line 1: 
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_for_KB2861191_SP1~31bf3856ad364e35~x86~~6.1.1.0.mum        Line 1: X®¯^E£@¢0T>Ô†J˜Ú�Ú€ÉS*%Cd©¡�ÉSY*#²QaPG"    ]ÁÇÝ~#t+“L–NÑaO
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\Package_for_KB2861191~31bf3856ad364e35~x86~~6.1.1.0.mum        Line 1: L
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~x86~en-US~7.6.7600.256.mum        Line 1: 0‚)0‚0
    *†H†÷

(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~x86~~7.6.7600.256.mum        Line 1: INDX(
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\WUClient-SelfUpdate-Aux-MiniLP~31bf3856ad364e35~x86~en-US~7.6.7600.256.mum        Line 1: INDX(
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256.mum        Line 1: >²È
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~x86~en-US~7.6.7600.256.mum        Line 1: Dú ŽöÌM�‘,.¾À»câ‹]0
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~x86~~7.6.7600.256.mum        Line 1: D
3E^
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~x86~en-US~7.6.7600.256.mum        Line 1: 
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~x86~~7.6.7600.256.mum        Line 1: G
(f)    CBS MUM Corrupt    0x800F080D    servicing\Packages\WUClient-SelfUpdate-Core-MiniLP~31bf3856ad364e35~x86~en-US~7.6.7600.256.mum        Line 1:     Key created.  There will be more reports as values are replaced
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256.mum        Line 1: õ#íõ
høsö‹íáDc >s
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~x86~en-US~7.6.7600.256.mum        Line 1: 2
(f)    CBS MUM Corrupt    0x800F0900    servicing\Packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~x86~~7.6.7600.256.mum        Line 1: ˆ‰

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)    CSI Missing Identity    0x00000000    appid    402e27a5235..c945c7be1a6_31bf3856ad364e35_6.1.7600.16763_b4312fc0db4f3802    
(f)    CSI Missing Identity    0x00000000    appid    e85b430b16e..7b8307e5cfe_31bf3856ad364e35_6.1.7600.16763_2d5bf149a325136b    
(f)    CSI Manifest Failed Catalog Check    0x00000000    winsxs\Manifests\x86_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_9.4.8112.16526_none_a7be4c266c1a5dc6.manifest    x86_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_9.4.8112.16526_none_a7be4c266c1a5dc6    
(f)    CSI Missing Identity    0x00000000    appid    6f8754b99b7..05e5c68338a_31bf3856ad364e35_6.1.7601.22004_4e5440bec752e8c6    
(f)    CSI Manifest Failed Catalog Check    0x00000000    winsxs\Manifests\x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.16428_none_997b8a267eda3b8c.manifest    x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.16428_none_997b8a267eda3b8c    
(f)    CSI Missing Identity    0x00000000    appid    hdaudio.inf_31bf3856ad364e35_6.1.7601.17514_17679fbac5b22246    
(f)    CSI Missing Identity    0x00000000    appid    f497a900b56..0d423b216e9_31bf3856ad364e35_6.1.7601.17803_e9365e45d518f68f    

Summary:
Seconds executed: 670
 Found 36 errors
  CSI Manifest Failed Catalog Check Total count: 2
  CSI Missing Identity Total count: 5
  CBS MUM Corrupt Total count: 28
  CBS Catalog Corrupt Total count: 1

Unavailable repair files:
    winsxs\manifests\x86_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_9.4.8112.16526_none_a7be4c266c1a5dc6.manifest
    winsxs\manifests\x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.16428_none_997b8a267eda3b8c.manifest
    servicing\packages\Package_15_for_KB2545698~31bf3856ad364e35~x86~~6.1.1.3.mum
    servicing\packages\Package_1_for_KB2727994~31bf3856ad364e35~x86~~6.1.3.0.mum
    servicing\packages\Package_1_for_KB2861191~31bf3856ad364e35~x86~~6.1.1.0.mum
    servicing\packages\Package_28_for_KB2698279~31bf3856ad364e35~x86~~6.1.1.0.mum
    servicing\packages\Package_3_for_KB2728738~31bf3856ad364e35~x86~~6.1.2.0.mum
    servicing\packages\Package_3_for_KB2852386~31bf3856ad364e35~x86~~6.1.1.3.mum
    servicing\packages\Package_54_for_KB2698279~31bf3856ad364e35~x86~~6.1.1.0.mum
    servicing\packages\Package_for_KB2698279_SP1~31bf3856ad364e35~x86~~6.1.1.0.mum
    servicing\packages\Package_for_KB2698279~31bf3856ad364e35~x86~~6.1.1.0.mum
    servicing\packages\Package_for_KB2727994_SP1~31bf3856ad364e35~x86~~6.1.3.0.mum
    servicing\packages\Package_for_KB2727994~31bf3856ad364e35~x86~~6.1.3.0.mum
    servicing\packages\Package_for_KB2728738_SP1~31bf3856ad364e35~x86~~6.1.2.0.mum
    servicing\packages\Package_for_KB2728738~31bf3856ad364e35~x86~~6.1.2.0.mum
    servicing\packages\Package_for_KB2852386_SP1~31bf3856ad364e35~x86~~6.1.1.3.mum
    servicing\packages\Package_for_KB2852386~31bf3856ad364e35~x86~~6.1.1.3.mum
    servicing\packages\Package_for_KB2861191_SP1~31bf3856ad364e35~x86~~6.1.1.0.mum
    servicing\packages\Package_for_KB2861191~31bf3856ad364e35~x86~~6.1.1.0.mum
    servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~x86~en-US~7.6.7600.256.mum
    servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~x86~~7.6.7600.256.mum
    servicing\packages\WUClient-SelfUpdate-Aux-MiniLP~31bf3856ad364e35~x86~en-US~7.6.7600.256.mum
    servicing\packages\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256.mum
    servicing\packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~x86~en-US~7.6.7600.256.mum
    servicing\packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~x86~~7.6.7600.256.mum
    servicing\packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~x86~en-US~7.6.7600.256.mum
    servicing\packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~x86~~7.6.7600.256.mum
    servicing\packages\WUClient-SelfUpdate-Core-MiniLP~31bf3856ad364e35~x86~en-US~7.6.7600.256.mum
    servicing\packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256.mum
    servicing\packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~x86~en-US~7.6.7600.256.mum
    servicing\packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~x86~~7.6.7600.256.mum
    servicing\packages\Package_15_for_KB2545698~31bf3856ad364e35~x86~~6.1.1.3.cat
    servicing\packages\Package_1_for_KB2727994~31bf3856ad364e35~x86~~6.1.3.0.cat
    servicing\packages\Package_1_for_KB2861191~31bf3856ad364e35~x86~~6.1.1.0.cat
    servicing\packages\Package_28_for_KB2698279~31bf3856ad364e35~x86~~6.1.1.0.cat
    servicing\packages\Package_3_for_KB2728738~31bf3856ad364e35~x86~~6.1.2.0.cat
    servicing\packages\Package_3_for_KB2852386~31bf3856ad364e35~x86~~6.1.1.3.cat
    servicing\packages\Package_54_for_KB2698279~31bf3856ad364e35~x86~~6.1.1.0.cat
    servicing\packages\Package_for_KB2698279_SP1~31bf3856ad364e35~x86~~6.1.1.0.cat
    servicing\packages\Package_for_KB2698279~31bf3856ad364e35~x86~~6.1.1.0.cat
    servicing\packages\Package_for_KB2727994_SP1~31bf3856ad364e35~x86~~6.1.3.0.cat
    servicing\packages\Package_for_KB2727994~31bf3856ad364e35~x86~~6.1.3.0.cat
    servicing\packages\Package_for_KB2728738_SP1~31bf3856ad364e35~x86~~6.1.2.0.cat
    servicing\packages\Package_for_KB2728738~31bf3856ad364e35~x86~~6.1.2.0.cat
    servicing\packages\Package_for_KB2852386_SP1~31bf3856ad364e35~x86~~6.1.1.3.cat
    servicing\packages\Package_for_KB2852386~31bf3856ad364e35~x86~~6.1.1.3.cat
    servicing\packages\Package_for_KB2861191_SP1~31bf3856ad364e35~x86~~6.1.1.0.cat
    servicing\packages\Package_for_KB2861191~31bf3856ad364e35~x86~~6.1.1.0.cat
    servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~x86~en-US~7.6.7600.256.cat
    servicing\packages\WUClient-SelfUpdate-Aux-AuxComp~31bf3856ad364e35~x86~~7.6.7600.256.cat
    servicing\packages\WUClient-SelfUpdate-Aux-MiniLP~31bf3856ad364e35~x86~en-US~7.6.7600.256.cat
    servicing\packages\WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256.cat
    servicing\packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~x86~en-US~7.6.7600.256.cat
    servicing\packages\WUClient-SelfUpdate-Core-AdmComp~31bf3856ad364e35~x86~~7.6.7600.256.cat
    servicing\packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~x86~en-US~7.6.7600.256.cat
    servicing\packages\WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~x86~~7.6.7600.256.cat
    servicing\packages\WUClient-SelfUpdate-Core-MiniLP~31bf3856ad364e35~x86~en-US~7.6.7600.256.cat
    servicing\packages\WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~x86~~7.6.7600.256.cat
    servicing\packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~x86~en-US~7.6.7600.256.cat
    servicing\packages\WUClient-SelfUpdate-Core-UIComp~31bf3856ad364e35~x86~~7.6.7600.256.cat

(w)    Unable to read Event Log    0x0000001F    Application        
Customer Experience report successfully uploaded.  Thank you for participating.  For more information, see the Microsoft Customer Experience Improvement Program on the Microsoft web site.

Now, this is a lot easier to fix than the errors that were showing earlier in the log. However, as part of my work, I always try to work out the root cause behind such corruptions as these. Unfortunately, the style of corruptions shown here do point to a potential hardware issue, specifically RAM. Before I fix the errors, I would like to run a hardware test. This will tell me if there are any problems with your RAM. A tutorial on how to do this is available here: Test RAM With Memtest86+ - Sysnative Forums

Stephen

mags · Feb 24, 2014

hmm.. I have read the said post. However, I will try this method some other time because I have become busy with my studies. I will reply as soon as possible.

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800F0900 error

mags

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Tekno Venus

Senior Administrator, Developer

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Tekno Venus

Senior Administrator, Developer

mags

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mags

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Tekno Venus

Senior Administrator, Developer

mags

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