When updating from IE9 to IE11 (and formerly also to IE10) I get the error code 9C59.
OS is Windows 7 Professional 64 Bit (German)
Version of IE9 is 9.0.8112.16421, update versions: 9.0.46 (KB3124272).
IE11_main.log shows the following error message:
00:37.955: INFO: Process 'C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE14FD5.tmp\IE11-neutral.Downloaded.cab /quiet /norestart' exited with exit code 0x00003701 (14081)
00:37.955: ERROR: Neutral package installation failed (exit code = 0x00003701 (14081)).
sfc /scannow reports no integrity violations.
CheckSUR reports the following errors:
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_9.4.8112.16437_none_bc3d1a6b5f2aa6e9
(f) CSI Missing Winning Component Key 0x00000000 wow64_microsoft-windows-scripting-jscript_31bf3856ad364e35_9.4.8112.16437_none_01ce02fafe2b8fae
(f) CSI Missing Winning Component Key 0x00000000 wow64_microsoft-windows-ie-htmlediting_31bf3856ad364e35_9.4.8112.16437_none_c71703cb4a6bfd95
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-g..ewowregisteredowner_31bf3856ad364e35_6.1.7601.17671_none_e3b3f68bbb72a87b
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16437_none_87dc82adf4cff1c2
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-g..ewowregisteredowner_31bf3856ad364e35_6.1.7600.16869_none_e1e06bc1be3ceb56
(f) CSI Missing Winning Component Key 0x00000000 wow64_microsoft-windows-ieframe_31bf3856ad364e35_9.4.8112.16437_none_e3908703b52641ea
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-ie-devtools_31bf3856ad364e35_9.4.8112.16437_none_541fe15e5a1f6397
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-d..nese-eacommonapijpn_31bf3856ad364e35_6.1.7601.17658_none_93d3d87e2e82baab
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-ie-winsockautodialstub_31bf3856ad364e35_9.4.8112.16437_none_08a5a5d478136600
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-ie-winsockautodialstub_31bf3856ad364e35_9.4.8112.16437_none_64c441583070d736
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.17678_none_ca1253d328c88229
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-ie-htmlediting_31bf3856ad364e35_9.4.8112.16437_none_bcc25979160b3b9a
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_9.4.8112.16437_none_601e7ee7a6cd35b3
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_9.4.8112.16437_none_7682638f7479888c
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_9.4.8112.16437_none_1a63c80bbc1c1756
(f) CSI Missing Winning Component Key 0x00000000 wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16437_none_92312d002930b3bd
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_9.4.8112.16437_none_297c87eda97061f9
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-scripting-jscript_31bf3856ad364e35_9.4.8112.16437_none_f77958a8c9cacdb3
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-ie-extcompat_31bf3856ad364e35_9.4.8112.16437_none_b1491c14a9407cc0
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-ie-ieshims_31bf3856ad364e35_9.4.8112.16437_none_bc26a0076cdf7979
(f) CSI Missing Winning Component Key 0x00000000 wow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.17678_none_d466fe255d294424
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-d..nese-eacommonapijpn_31bf3856ad364e35_6.1.7601.17658_none_eff27401e6e02be1
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-ieframe_31bf3856ad364e35_9.4.8112.16437_none_d93bdcb180c57fef
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-ie-ieshims_31bf3856ad364e35_9.4.8112.16437_none_60080483b4820843
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-wab-core_31bf3856ad364e35_6.1.7601.17699_none_b2f7f6dc60a50993
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-ie-extcompat_31bf3856ad364e35_9.4.8112.16437_none_552a8090f0e30b8a
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-wab-core_31bf3856ad364e35_6.1.7601.17699_none_56d95b58a847985d
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-ie-devtools_31bf3856ad364e35_9.4.8112.16437_none_b03e7ce2127cd4cd
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_9.4.8112.16437_none_cd5dec69f112f0c3
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.17697_none_10f09b257d43f3eb
Summary:
Seconds executed: 228
Found 31 errors
CSI Missing Winning Component Key Total count: 31
SFCFix.txt is attached. CBS.zip seams to be too big to be uploaded.
Thank your for your help.
OS is Windows 7 Professional 64 Bit (German)
Version of IE9 is 9.0.8112.16421, update versions: 9.0.46 (KB3124272).
IE11_main.log shows the following error message:
00:37.955: INFO: Process 'C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE14FD5.tmp\IE11-neutral.Downloaded.cab /quiet /norestart' exited with exit code 0x00003701 (14081)
00:37.955: ERROR: Neutral package installation failed (exit code = 0x00003701 (14081)).
sfc /scannow reports no integrity violations.
CheckSUR reports the following errors:
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_9.4.8112.16437_none_bc3d1a6b5f2aa6e9
(f) CSI Missing Winning Component Key 0x00000000 wow64_microsoft-windows-scripting-jscript_31bf3856ad364e35_9.4.8112.16437_none_01ce02fafe2b8fae
(f) CSI Missing Winning Component Key 0x00000000 wow64_microsoft-windows-ie-htmlediting_31bf3856ad364e35_9.4.8112.16437_none_c71703cb4a6bfd95
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-g..ewowregisteredowner_31bf3856ad364e35_6.1.7601.17671_none_e3b3f68bbb72a87b
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16437_none_87dc82adf4cff1c2
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-g..ewowregisteredowner_31bf3856ad364e35_6.1.7600.16869_none_e1e06bc1be3ceb56
(f) CSI Missing Winning Component Key 0x00000000 wow64_microsoft-windows-ieframe_31bf3856ad364e35_9.4.8112.16437_none_e3908703b52641ea
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-ie-devtools_31bf3856ad364e35_9.4.8112.16437_none_541fe15e5a1f6397
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-d..nese-eacommonapijpn_31bf3856ad364e35_6.1.7601.17658_none_93d3d87e2e82baab
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-ie-winsockautodialstub_31bf3856ad364e35_9.4.8112.16437_none_08a5a5d478136600
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-ie-winsockautodialstub_31bf3856ad364e35_9.4.8112.16437_none_64c441583070d736
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.17678_none_ca1253d328c88229
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-ie-htmlediting_31bf3856ad364e35_9.4.8112.16437_none_bcc25979160b3b9a
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_9.4.8112.16437_none_601e7ee7a6cd35b3
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_9.4.8112.16437_none_7682638f7479888c
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_9.4.8112.16437_none_1a63c80bbc1c1756
(f) CSI Missing Winning Component Key 0x00000000 wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16437_none_92312d002930b3bd
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_9.4.8112.16437_none_297c87eda97061f9
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-scripting-jscript_31bf3856ad364e35_9.4.8112.16437_none_f77958a8c9cacdb3
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-ie-extcompat_31bf3856ad364e35_9.4.8112.16437_none_b1491c14a9407cc0
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-ie-ieshims_31bf3856ad364e35_9.4.8112.16437_none_bc26a0076cdf7979
(f) CSI Missing Winning Component Key 0x00000000 wow64_microsoft-windows-shell32_31bf3856ad364e35_6.1.7601.17678_none_d466fe255d294424
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-d..nese-eacommonapijpn_31bf3856ad364e35_6.1.7601.17658_none_eff27401e6e02be1
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-ieframe_31bf3856ad364e35_9.4.8112.16437_none_d93bdcb180c57fef
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-ie-ieshims_31bf3856ad364e35_9.4.8112.16437_none_60080483b4820843
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-wab-core_31bf3856ad364e35_6.1.7601.17699_none_b2f7f6dc60a50993
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-ie-extcompat_31bf3856ad364e35_9.4.8112.16437_none_552a8090f0e30b8a
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-wab-core_31bf3856ad364e35_6.1.7601.17699_none_56d95b58a847985d
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-ie-devtools_31bf3856ad364e35_9.4.8112.16437_none_b03e7ce2127cd4cd
(f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_9.4.8112.16437_none_cd5dec69f112f0c3
(f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.17697_none_10f09b257d43f3eb
Summary:
Seconds executed: 228
Found 31 errors
CSI Missing Winning Component Key Total count: 31
SFCFix.txt is attached. CBS.zip seams to be too big to be uploaded.
Thank your for your help.