[SOLVED] 2025-05 CU for Windows Server 2019x64 (KB5058392) failing with error 0x800f0986

[jareddeanrick]

I've been failing to get KB5058392 installed on this server all month. DISM gets to 100% and then fails with 0x800f0954. SFC Verification gets to 72% complete before failing (Windows Resource Protection could not perform the requested operation.). I have attempted to resolve via Microsoft posts and other various forum posts with the same OS and errors, but nothing has changed the errors reported from DISM/SFC/Windows Update or logs.

I've attached the requested files. If someone can take a look and provide insight/feedback on anything else I can try feel free to post.

Thanks!

 

[Windows Update Bot]

Hi @jareddeanrick,

Welcome to Sysnative Forums!

If you haven't already, please review the posting instructions here, and attach the requested log files. Without log files, our helpers will not be able to assist, and this will slow down fixing your machine.

If logs have been already been provided, our team of volunteers will analyse the provided log files to build a fix for your system. Please be aware that this may take several days from your initial post, due to the high volume of threads that we receive.


- Sysnative Windows Update Team

 

[jareddeanrick]

I ended up sending a ticket to Microsoft Support and someone was able to walk me through the fix. I had corrupted components, and the CBS log was able to tell the support which files I needed to copy from a working system to fix. Even though I was able to fix 2 of 3 corrupted files, the 3rd folder the MS person had to send me because the hash was not matching and they were able to identify and send me the correct files with the correct hashes.