[SOLVED] 2012 R2 corrupt DISM datastore and update 80073712 error

blueglue · Feb 11, 2019

Hi folks,

Ive been reading through the forums and this appears to be an excellent resource.

Ive got an old server which unfortunately no one had noticed hasn't updated in a long time as it reports no updates are required. in the windows update log i see the following

2019-02-11 14:03:09:977 972 2dd8 Misc =========== Logging initialized (build: 7.9.9600.18340, tz: -0000) ===========
2019-02-11 14:03:09:977 972 2dd8 Misc = Process: C:\Windows\system32\svchost.exe
2019-02-11 14:03:09:977 972 2dd8 Misc = Module: c:\windows\system32\wuaueng.dll
2019-02-11 14:03:09:977 972 2dd8 Service *
2019-02-11 14:03:09:977 972 2dd8 Service ** START ** Service: Service startup
2019-02-11 14:03:09:977 972 2dd8 Service *
2019-02-11 14:03:09:992 972 2dd8 IdleTmr Non-AoAc machine. Aoac operations will be ignored.
2019-02-11 14:03:09:992 972 2dd8 Agent * WU client version 7.9.9600.18340
2019-02-11 14:03:09:992 972 2dd8 Agent WARNING: SleepStudyTracker: Machine is non-AOAC. Sleep study tracker disabled.
2019-02-11 14:03:09:992 972 2dd8 Agent * Base directory: C:\Windows\SoftwareDistribution
2019-02-11 14:03:09:992 972 2dd8 Agent * Access type: No proxy
2019-02-11 14:03:09:992 972 2dd8 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 0.
2019-02-11 14:03:09:992 972 2dd8 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2019-02-11 14:03:09:992 972 2dd8 Agent * Network state: Connected
2019-02-11 14:03:09:992 972 2dd8 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 0.
2019-02-11 14:03:09:992 972 2dd8 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 1.
2019-02-11 14:03:10:039 972 277c Misc WARNING: Network Cost is assumed to be not supported as something failed with trying to get handles to wcmapi.dll
2019-02-11 14:03:10:039 972 2dd8 Agent *** Agent: Initializing global settings cache ***
2019-02-11 14:03:10:039 972 2dd8 Agent * Endpoint Provider: 00000000-0000-0000-0000-000000000000
2019-02-11 14:03:10:039 972 2dd8 Agent * WSUS server: <NULL>
2019-02-11 14:03:10:039 972 2dd8 Agent * WSUS status server: <NULL>
2019-02-11 14:03:10:039 972 2dd8 Agent * Target group: (Unassigned Computers)
2019-02-11 14:03:10:039 972 2dd8 Agent * Windows Update access disabled: No
2019-02-11 14:03:10:039 972 277c WuTask WuTaskManager delay initialize completed successfully..
2019-02-11 14:03:10:055 972 277c AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2019-02-12 08:02:33, not idle-only, not network-only
2019-02-11 14:03:10:055 972 277c AU Timer: CF1ABEC6-7887-4964-BB93-B2E21B31CEC1, Expires 2019-02-11 14:05:16, not idle-only, not network-only
2019-02-11 14:03:10:055 972 277c AU Timer: 29A863E7-8609-4D1E-B7CD-5668F857F1DB, Expires 2019-02-11 14:05:16, not idle-only, not network-only
2019-02-11 14:03:10:055 972 277c Report WARNING: CSerializationHelper:: InitSerialize failed : 0x80070002
2019-02-11 14:03:10:055 972 277c Report CWERReporter::Init succeeded
2019-02-11 14:03:10:055 972 277c Agent *** Agent: Initializing Windows Update Agent ***
2019-02-11 14:03:10:055 972 277c DnldMgr Download manager restoring 0 downloads
2019-02-11 14:03:10:055 972 277c AU ########### AU: Initializing Automatic Updates ###########
2019-02-11 14:03:10:055 972 277c AU AIR Mode is disabled
2019-02-11 14:03:10:055 972 277c AU # Approval type: Pre-install notify (User preference)
2019-02-11 14:03:10:055 972 277c AU # Auto-install minor updates: No (User preference)
2019-02-11 14:03:10:055 972 277c AU # Will interact with non-admins (Non-admins are elevated (User preference))
2019-02-11 14:03:10:055 972 2e24 DnldMgr Asking handlers to reconcile their sandboxes
2019-02-11 14:03:10:070 972 277c AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
2019-02-11 14:03:10:086 972 277c AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2019-02-11 14:03:10:102 972 277c AU AU finished delayed initialization
2019-02-11 14:03:10:102 972 277c AU Currently AUX is enabled - so not show any WU Upgrade notifications.
2019-02-11 14:03:10:102 972 277c AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2019-02-11 14:03:10:102 972 277c AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2019-02-11 14:03:10:133 972 277c IdleTmr Incremented idle timer priority operation counter to 1
2019-02-11 14:03:10:133 8864 2a70 CltUI FATAL: CNetworkCostChangeHandler::RegisterForCostChangeNotifications: CoCreateInstance failed with error 80004002
2019-02-11 14:03:10:133 8864 2a70 CltUI WARNING: RegisterNetworkCostChangeNotification: Error 80004002
2019-02-11 14:03:13:664 972 277c AU Triggering AU detection through DetectNow API
2019-02-11 14:03:13:664 972 277c AU Triggering Online detection (interactive)
2019-02-11 14:03:13:664 972 277c AU Adding timer:
2019-02-11 14:03:13:664 972 277c AU Timer: 31DA7559-FE27-4810-8FF6-987195B1FD98, Expires 2019-02-11 14:03:13, not idle-only, not network-only
2019-02-11 14:03:13:664 972 2dd8 AU #############
2019-02-11 14:03:13:664 972 2dd8 AU ## START ## AU: Search for updates
2019-02-11 14:03:13:664 972 2dd8 AU #########
2019-02-11 14:03:13:680 972 2dd8 SLS Retrieving SLS response from server using ETAG "4V8nqvoeoxgpu+6kKNNNGpLr4BCvPTmaz82CIDm5o5g=_1440"...
2019-02-11 14:03:13:680 972 2dd8 SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=48&L=en-US&P=&PT=0x8&WUA=7.9.9600.18340
2019-02-11 14:03:13:961 972 2dd8 Misc WARNING: Send failed with hr = 80072efe.
2019-02-11 14:03:13:961 972 2dd8 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
2019-02-11 14:03:13:961 972 2dd8 Misc WARNING: Send request failed, hr:0x80072efe
2019-02-11 14:03:13:961 972 2dd8 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=48&L=en-US&P=&PT=0x8&WUA=7.9.9600.18340>. error 0x80072efe
2019-02-11 14:03:13:961 972 2dd8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
2019-02-11 14:03:13:961 972 2dd8 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
2019-02-11 14:03:13:961 972 2dd8 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
2019-02-11 14:03:13:961 972 2dd8 SLS FATAL: SLS:CSLSDownloader::GetUrlContent: DoFileDownload failed with 0x80072efe.
2019-02-11 14:03:13:977 972 2dd8 SLS FATAL: GetResponse failed with hresult 0x80072efe...
2019-02-11 14:03:13:977 972 2dd8 EP FATAL: EP: CSLSEndpointProvider::GetWUClientData - failed to get SLS data, error = 0x80072EFE
2019-02-11 14:03:13:977 972 2dd8 EP FATAL: EP: CSLSEndpointProvider::GetEndpointFromSLS - Failed to get client data, error = 0x80072EFE
2019-02-11 14:03:13:977 972 2dd8 EP FATAL: Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL, error = 0x80072EFE
2019-02-11 14:03:13:977 972 2dd8 Agent WARNING: Failed to obtain the authorization cab URL for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0
2019-02-11 14:03:13:977 972 2dd8 Agent FATAL: Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X80072EFE
2019-02-11 14:03:13:977 972 2dd8 SLS Retrieving SLS response from server using ETAG "4V8nqvoeoxgpu+6kKNNNGpLr4BCvPTmaz82CIDm5o5g=_1440"...
2019-02-11 14:03:13:977 972 2dd8 SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=48&L=en-US&P=&PT=0x8&WUA=7.9.9600.18340
2019-02-11 14:03:17:648 972 2dd8 EP FATAL: EP: Failed to obtain element node, error = 0x80245002
2019-02-11 14:03:17:648 972 2dd8 EP FATAL: Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL, error = 0x80245002
2019-02-11 14:03:17:648 972 2dd8 Agent WARNING: Failed to obtain the authorization cab URL for service 855e8a7c-ecb4-4ca3-b045-1dfa50104289, hr=0
2019-02-11 14:03:17:648 972 2dd8 IdleTmr WU operation (CSearchCall::Init ID 1) started; operation # 117; does use network; is not at background priority
2019-02-11 14:03:17:648 972 2dd8 IdleTmr Incremented idle timer priority operation counter to 2
2019-02-11 14:03:17:742 972 2dd8 Report *** Report: Initializing static reporting data ***
2019-02-11 14:03:17:758 972 2dd8 Report * OS Version = 6.3.9600.0.0.197008
2019-02-11 14:03:17:758 972 2dd8 Report * OS Product Type = 0x00000008
2019-02-11 14:03:17:773 972 2dd8 Report * Computer Brand = VMware, Inc.
2019-02-11 14:03:17:773 972 2dd8 Report * Computer Model = VMware Virtual Platform
2019-02-11 14:03:17:773 972 2dd8 Report * Platform Role = 1
2019-02-11 14:03:17:773 972 2dd8 Report * AlwaysOn/AlwaysConnected (AOAC) = 0
2019-02-11 14:03:17:773 972 2dd8 Report * Bios Revision = 6.00
2019-02-11 14:03:17:773 972 2dd8 Report * Bios Name = PhoenixBIOS 4.0 Release 6.0
2019-02-11 14:03:17:773 972 2dd8 Report * Bios Release Date = 2015-09-21T00:00:00
2019-02-11 14:03:17:773 972 2dd8 Report * Bios Sku Number unavailable.
2019-02-11 14:03:17:773 972 2dd8 Report * Bios Vendor = Phoenix Technologies LTD
2019-02-11 14:03:17:773 972 2dd8 Report * Bios Family unavailable.
2019-02-11 14:03:17:773 972 2dd8 Report * Bios Major Release = 4
2019-02-11 14:03:17:773 972 2dd8 Report * Bios Minor Release = 6
2019-02-11 14:03:17:773 972 2dd8 Report * Locale ID = 2057
2019-02-11 14:03:17:773 972 2dd8 Handler Calculating current update level for this session
2019-02-11 14:03:20:445 972 2dd8 Handler UH: Current cumulative update level calculated: package identity Package_for_KB3000850~31bf3856ad364e35~amd64~~6.3.1.8, display name KB3000850, support URL http://support.microsoft.com/?kbid=3000850, timestamp 01d057e2107277cb
2019-02-11 14:03:20:445 972 2dd8 Handler Done calculating current update level for this session
2019-02-11 14:03:21:399 972 2dd8 Agent * START * Queueing Finding updates [CallerId = AutomaticUpdatesWuApp Id = 1]
2019-02-11 14:03:21:399 972 2dd8 AU <<## SUBMITTED ## AU: Search for updates [CallId = {1AA15147-48AF-4178-A49B-121BEB18A2C0} ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}]
2019-02-11 14:03:21:399 972 2cbc Agent * END * Queueing Finding updates [CallerId = AutomaticUpdatesWuApp Id = 1]
2019-02-11 14:03:21:399 972 2cbc Agent *
2019-02-11 14:03:21:399 972 2cbc Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdatesWuApp Id = 1]
2019-02-11 14:03:21:399 972 2cbc Agent *
2019-02-11 14:03:21:399 972 2cbc Agent * Online = Yes; Ignore download priority = No
2019-02-11 14:03:21:399 972 2cbc Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2019-02-11 14:03:21:399 972 2cbc Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
2019-02-11 14:03:21:399 972 2cbc Agent * Search Scope = {Machine & All Users}
2019-02-11 14:03:21:399 972 2cbc Agent * Caller SID for Applicability: S-1-5-21-4135554480-58424490-99271504-500
2019-02-11 14:03:21:399 972 2cbc Agent * RegisterService is set
2019-02-11 14:03:21:399 972 2cbc SLS Retrieving SLS response from server using ETAG "4V8nqvoeoxgpu+6kKNNNGpLr4BCvPTmaz82CIDm5o5g=_1440"...
2019-02-11 14:03:21:399 972 2cbc SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=48&L=en-US&P=&PT=0x8&WUA=7.9.9600.18340
2019-02-11 14:03:21:602 972 2cbc EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL: "117cab2d-82b1-4b5a-a08c-4d62dbee7782"
2019-02-11 14:03:21:602 972 2cbc SLS FATAL: SLS:CSLSRequest::RetrieveAdditionalAttributesIfRequired: CoCreateInstance failed with 0x80040154.
2019-02-11 14:03:21:602 972 2cbc Agent WARNING: Failed to retrieve SLS response data for service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, error = 0x80040154
2019-02-11 14:03:21:602 972 2cbc Agent FATAL: Caller Service Recovery failed to opt in to service 117cab2d-82b1-4b5a-a08c-4d62dbee7782, hr=0X80040154
2019-02-11 14:03:21:602 972 2cbc SLS Retrieving SLS response from server using ETAG "4V8nqvoeoxgpu+6kKNNNGpLr4BCvPTmaz82CIDm5o5g=_1440"...
2019-02-11 14:03:21:602 972 2cbc SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=48&L=en-US&P=&PT=0x8&WUA=7.9.9600.18340
2019-02-11 14:03:21:711 972 2cbc EP FATAL: EP: Failed to obtain element node, error = 0x80245002
2019-02-11 14:03:21:711 972 2cbc EP FATAL: Failed to obtain 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL, error = 0x80245002
2019-02-11 14:03:21:711 972 2cbc Agent WARNING: Failed to obtain the authorization cab URL for service 855e8a7c-ecb4-4ca3-b045-1dfa50104289, hr=0
2019-02-11 14:03:21:711 972 2cbc SLS Retrieving SLS response from server using ETAG "4V8nqvoeoxgpu+6kKNNNGpLr4BCvPTmaz82CIDm5o5g=_1440"...
2019-02-11 14:03:21:711 972 2cbc SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=48&L=en-US&P=&PT=0x8&WUA=7.9.9600.18340
2019-02-11 14:03:21:820 972 2cbc EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL: "7971f918-a847-4430-9279-4a52d1efe18d"
2019-02-11 14:03:21:836 972 2cbc EP Got 7971F918-A847-4430-9279-4A52D1EFE18D redir Client/Server URL: "https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx"
2019-02-11 14:03:21:836 972 2cbc Setup Checking for agent SelfUpdate
2019-02-11 14:03:21:836 972 2cbc Setup Client version: Core: 7.9.9600.18340 Aux: 7.9.9600.18340
2019-02-11 14:03:21:836 972 2cbc EP Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SelfUpdate URL: "https://fe2.update.microsoft.com/v10/3/windowsupdate/selfupdate"
2019-02-11 14:03:22:602 972 2cbc Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
2019-02-11 14:03:22:602 972 2cbc Misc Microsoft signed: NA
2019-02-11 14:03:22:602 972 2cbc Misc Infrastructure signed: Yes
2019-02-11 14:03:22:617 972 2cbc Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMPF17B.tmp with dwProvFlags 0x00000080:
2019-02-11 14:03:22:617 972 2cbc Misc Microsoft signed: NA
2019-02-11 14:03:22:617 972 2cbc Misc Infrastructure signed: Yes
2019-02-11 14:03:22:633 972 2cbc Setup FATAL: GetClientUpdateUrl failed, err = 0x8024D009
2019-02-11 14:03:22:633 972 2cbc Setup Skipping SelfUpdate check based on the /SKIP directive in wuident
2019-02-11 14:03:22:633 972 2cbc Setup SelfUpdate check completed. SelfUpdate is NOT required.
2019-02-11 14:03:23:336 972 2cbc PT +++++++++++ PT: Synchronizing server updates +++++++++++
2019-02-11 14:03:23:336 972 2cbc PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx
2019-02-11 14:03:23:336 972 2cbc Agent Reading cached app categories using lifetime 604800 seconds
2019-02-11 14:03:23:336 972 2cbc Agent Read 0 cached app categories
2019-02-11 14:03:23:336 972 2cbc Agent SyncUpdates adding 0 visited app categories
2019-02-11 14:03:26:071 972 2cbc IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 118; does use network; is at background priority
2019-02-11 14:03:27:165 972 2cbc IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 118) stopped; does use network; is at background priority
2019-02-11 14:03:27:165 972 2cbc Agent Reading cached app categories using lifetime 604800 seconds
2019-02-11 14:03:27:165 972 2cbc Agent Read 0 cached app categories
2019-02-11 14:03:27:165 972 2cbc Agent SyncUpdates adding 0 visited app categories
2019-02-11 14:03:27:243 972 2cbc IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 119; does use network; is at background priority
2019-02-11 14:03:27:493 972 2cbc IdleTmr WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 119) stopped; does use network; is at background priority
2019-02-11 14:03:27:493 972 2cbc PT + SyncUpdates round trips: 2
2019-02-11 14:03:28:524 972 2cbc Handler FATAL: UH: 0x80073712: EvaluateApplicability failed in CCbs::EvaluateApplicability
2019-02-11 14:03:28:524 972 2cbc Agent WARNING: Failed to evaluate Installed rule, updateId = {{4E2EA5E1-650F-49A0-92F5-4691611D58A8}.200}, hr = 80073712
2019-02-11 14:03:28:712 972 2cbc Handler FATAL: UH: 0x80073712: EvaluateApplicability failed in CCbs::EvaluateApplicability
2019-02-11 14:03:28:712 972 2cbc Agent WARNING: Failed to evaluate Installable rule, updateId = {{4E2EA5E1-650F-49A0-92F5-4691611D58A8}.200}, hr = 80073712
2019-02-11 14:03:28:962 972 2cbc Handler FATAL: UH: 0x80073712: EvaluateApplicability failed in CCbs::EvaluateApplicability
2019-02-11 14:03:29:103 972 2cbc Handler FATAL: UH: 0x80073712: EvaluateApplicability failed in CCbs::EvaluateApplicability
2019-02-11 14:03:29:103 972 2cbc Agent WARNING: Failed to evaluate Installed rule, updateId = {{9859FC5B-5E1C-41DC-BB9B-F7919D40E0D0}.200}, hr = 80073712
2019-02-11 14:03:29:274 972 2cbc Handler FATAL: UH: 0x80073712: EvaluateApplicability failed in CCbs::EvaluateApplicability
2019-02-11 14:03:29:274 972 2cbc Agent WARNING: Failed to evaluate Installable rule, updateId = {{9859FC5B-5E1C-41DC-BB9B-F7919D40E0D0}.200}, hr = 80073712
2019-02-11 14:03:29:431 972 2cbc Handler FATAL: UH: 0x80073712: EvaluateApplicability failed in CCbs::EvaluateApplicability
2019-02-11 14:03:29:587 972 2cbc Handler FATAL: UH: 0x80073712: EvaluateApplicability failed in CCbs::EvaluateApplicability
2019-02-11 14:03:29:587 972 2cbc Agent WARNING: Failed to evaluate Installed rule, updateId = {{76797B07-63BF-4AFD-9236-631CF143AAD8}.201}, hr = 80073712
2019-02-11 14:03:29:743 972 2cbc Handler FATAL: UH: 0x80073712: EvaluateApplicability failed in CCbs::EvaluateApplicability
2019-02-11 14:03:29:743 972 2cbc Agent WARNING: Failed to evaluate Installable rule, updateId = {{76797B07-63BF-4AFD-9236-631CF143AAD8}.201}, hr = 80073712
2019-02-11 14:03:29:899 972 2cbc Handler FATAL: UH: 0x80073712: EvaluateApplicability failed in CCbs::EvaluateApplicability
2019-02-11 14:03:30:118 972 2cbc Handler FATAL: UH: 0x80073712: EvaluateApplicability failed in CCbs::EvaluateApplicability
2019-02-11 14:03:30:118 972 2cbc Agent WARNING: Failed to evaluate Installed rule, updateId = {{56F6F9DA-0EE1-4802-BF3B-8323AF335429}.200}, hr = 80073712
2019-02-11 14:03:30:337 972 2cbc Handler FATAL: UH: 0x80073712: EvaluateApplicability failed in CCbs::EvaluateApplicability
2019-02-11 14:03:30:337 972 2cbc Agent WARNING: Failed to evaluate Installable rule, updateId = {{56F6F9DA-0EE1-4802-BF3B-8323AF335429}.200}, hr = 80073712
2019-02-11 14:03:30:587 972 2cbc Handler FATAL: UH: 0x80073712: EvaluateApplicability failed in CCbs::EvaluateApplicability
2019-02-11 14:03:30:790 972 2cbc Handler FATAL: UH: 0x80073712: EvaluateApplicability failed in CCbs::EvaluateApplicability
2019-02-11 14:03:30:790 972 2cbc Agent WARNING: Failed to evaluate Installed rule, updateId = {{CADE9A51-2887-48FE-BD34-CEB6AC1A11CB}.201}, hr = 80073712
2019-02-11 14:03:30:993 972 2cbc Handler FATAL: UH: 0x80073712: EvaluateApplicability failed in CCbs::EvaluateApplicability
2019-02-11 14:03:30:993 972 2cbc Agent WARNING: Failed to evaluate Installable rule, updateId = {{CADE9A51-2887-48FE-BD34-CEB6AC1A11CB}.201}, hr = 80073712
2019-02-11 14:03:31:229 972 2cbc Handler FATAL: UH: 0x80073712: EvaluateApplicability failed in CCbs::EvaluateApplicability
2019-02-11 14:03:31:368 972 2cbc Handler FATAL: UH: 0x80073712: EvaluateApplicability failed in CCbs::EvaluateApplicability
2019-02-11 14:03:31:368 972 2cbc Agent WARNING: Failed to evaluate Installed rule, updateId = {{80814B7F-7C95-49E1-AC9B-459B07857892}.201}, hr = 80073712
2019-02-11 14:03:31:525 972 2cbc Handler FATAL: UH: 0x80073712: EvaluateApplicability failed in CCbs::EvaluateApplicability
2019-02-11 14:03:31:525 972 2cbc Agent WARNING: Failed to evaluate Installable rule, updateId = {{80814B7F-7C95-49E1-AC9B-459B07857892}.201}, hr = 80073712
2019-02-11 14:03:31:681 972 2cbc Handler FATAL: UH: 0x80073712: EvaluateApplicability failed in CCbs::EvaluateApplicability
2019-02-11 14:03:31:853 972 2cbc Handler FATAL: UH: 0x80073712: EvaluateApplicability failed in CCbs::EvaluateApplicability

Ive tried sfc /scannow and i get the resource protection and with DISM i get the 14098 component store corruption for both DISM /Online /Cleanup-Image /RestoreHealth and DISM /Online /Cleanup-Image /RestoreHealth /source:WIM

:\Sources\Install.wim:1 /LimitAccess

CBS log here https://drive.google.com/open?id=11WD0-e9DzDgwKTw0aEtrB4uaf-lNJFmR

Can anyone help me please as i tried all weekend to try and get it to work using various user guides but i always end up with the same errors

Many thanks
Tom

blueglue · Feb 13, 2019

any help would be great

Sysnative Windows Update · Feb 20, 2019

Hello and welcome!

Sincere apologies for this huige delay! Do you still need assistance?

blueglue · Feb 21, 2019

softwaremaniac said:
Hello and welcome!

Sincere apologies for this huige delay! Do you still need assistance?

oh yes please!

My server hasn't had a patch since November 2016

Sysnative Windows Update · Feb 21, 2019

Okay :) Please start with the following:

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a file should be created on your Desktop: SFCFix.txt.
Copy (Ctrl+C) and Paste (Ctrl+V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Afterwards, please run DISM again and attach CBS.log after it runs.

blueglue · Feb 22, 2019

Thanks for your help

Please find SFCFix log below:-

Code:

SFCFix version 3.0.1.0 by niemiro.
Start time: 2019-02-22 08:59:04.223
Microsoft Windows Server 2012 R2 Update 3 - amd64
Using .zip script file at C:\Users\administrator.ICWUK\Desktop\SFCFix.zip [0]


PowerCopy::
Successfully took permissions for file or folder C:\Windows\Servicing\Packages\package_153_for_kb4014661~31bf3856ad364e35~amd64~~6.3.1.2.cat
Successfully took permissions for file or folder C:\Windows\Servicing\Packages\package_153_for_kb4014661~31bf3856ad364e35~amd64~~6.3.1.2.mum
Successfully copied file C:\Users\administrator.ICWUK\AppData\Local\niemiro\Archive\Packages\package_153_for_kb4014661~31bf3856ad364e35~amd64~~6.3.1.2.cat to C:\Windows\Servicing\Packages\package_153_for_kb4014661~31bf3856ad364e35~amd64~~6.3.1.2.cat.
Successfully copied file C:\Users\administrator.ICWUK\AppData\Local\niemiro\Archive\Packages\package_153_for_kb4014661~31bf3856ad364e35~amd64~~6.3.1.2.mum to C:\Windows\Servicing\Packages\package_153_for_kb4014661~31bf3856ad364e35~amd64~~6.3.1.2.mum.
Successfully restored ownership for C:\Windows\Servicing\Packages\package_153_for_kb4014661~31bf3856ad364e35~amd64~~6.3.1.2.cat
Successfully restored permissions on C:\Windows\Servicing\Packages\package_153_for_kb4014661~31bf3856ad364e35~amd64~~6.3.1.2.cat
Successfully restored ownership for C:\Windows\Servicing\Packages\package_153_for_kb4014661~31bf3856ad364e35~amd64~~6.3.1.2.mum
Successfully restored permissions on C:\Windows\Servicing\Packages\package_153_for_kb4014661~31bf3856ad364e35~amd64~~6.3.1.2.mum
PowerCopy:: directive completed successfully.


Successfully processed all directives.
SFCFix version 3.0.1.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2019-02-22 08:59:10.191
Script hash: XpAqfMjeq30//Jq2Nz+62BwNkryG6L5fANAaKLVhD4I=
----------------------EOF-----------------------

Also CBS logs ran afterwars including DISM for checkhealth, scanhealth and Restorehealth (including /source:WIM

:\Sources\Install.wim:1 /LimitAccess) to a mounted 2012R2 image.
Checkhealth showed no corruption but scanhealth and restorehealth both report 14098 corruption errors

New CBS log can be downloaded here CBS.zip

many thanks
Tom

Sysnative Windows Update · Feb 22, 2019

Very interesting. It appears that your problem might be located somewhere within the registry:

Step#1 - Capture Process Monitor Trace

Download and run Process Monitor. Leave this running while you perform the next steps.
Try running DISM just like you have in the past.
Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar

Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.
Zip up and attach the LogFile.PML file as well as your CBS.log

blueglue · Feb 22, 2019

softwaremaniac said:
Very interesting. It appears that your problem might be located somewhere within the registry:

Step#1 - Capture Process Monitor Trace

Download and run Process Monitor. Leave this running while you perform the next steps.

Try running DISM just like you have in the past.

Stop Process Monitor as soon as it fails. You can simply do this by clicking the magnifying glass on the toolbar

Select the File menu...Save... and save the file to your desktop. This is likely the default location. The name (unless changed) will be LogFile.PML. This is fine.

Zip up and attach the LogFile.PML file as well as your CBS.log

Can I just confirm what the size of the LogFile.PML is supposed to be? I started the trace when I started the DISM - RestoreHelath, but by the time I got the 14098 error it had logged 18 million events over about a ten minute period. The file is processing but it looks as though it is going to be 5GB+
Should I be changing the options?

Kind Regards
Tom

blueglue · Feb 22, 2019

Here are the logs. Thankyou

CBSandLogfile.zip

Sysnative Windows Update · Feb 22, 2019

Thank you.

Retrieve Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to a file sharing service and just provide the link here.

blueglue · Feb 23, 2019

softwaremaniac said:
Thank you.

Retrieve Components Hive

Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.

Please copy this file to your desktop.

Note: If you receive an error that this file is in-use, simply reboot your computer and try again.

Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.

The file will likely be too large to upload here so please upload to a file sharing service and just provide the link here.

Apologies for the delay
Here is the components file COMPONENTS.zip

thanks
Tom

Sysnative Windows Update · Feb 23, 2019

Hello!

Unfortunately, I have very bad news. Your COMPONENTS hive is corrupt beyond repair. Unless you have an earlier backup, I am afraid your only option is performing a Repair Installation of the Server.

Let me know if you require assistance with that.

blueglue · Feb 23, 2019

softwaremaniac said:
Hello!

Unfortunately, I have very bad news. Your COMPONENTS hive is corrupt beyond repair. Unless you have an earlier backup, I am afraid your only option is performing a Repair Installation of the Server.

Let me know if you require assistance with that.

Hi Softwaremaniac. thanks for your help on this one. At least you confirmed that the server is beyond help before I rebuild it. my backups are in days and not years im afraid.

Thanks anyway

Sysnative Windows Update · Feb 23, 2019

Best of luck :)

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[SOLVED] 2012 R2 corrupt DISM datastore and update 80073712 error

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