S SortAcontributor Well-known member Joined Nov 30, 2022 Posts 78 Jan 10, 2023 #101 PeterJ said: Attach the file cbs.log to your next reply. Click to expand... Attachments CBS.zip 7.2 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,614 Jan 10, 2023 #102 The latest log is clean. Restart the machine. Try to install KB5021294 only again and report the result. If it fails attach the cbs.log to your next reply.
The latest log is clean. Restart the machine. Try to install KB5021294 only again and report the result. If it fails attach the cbs.log to your next reply.
S SortAcontributor Well-known member Joined Nov 30, 2022 Posts 78 Jan 10, 2023 #103 restarted, attempted to install but failed - attached is screenshot & CBS.log Attachments CBS.zip 9.5 MB · Views: 1 KB-5021294-2.PNG 58.2 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,614 Jan 10, 2023 #104 FRST Search Click the Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste SearchAll:KB5018476 into the Search box and click the Search Files button. When the scan is complete, a message will display that 'Search.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'Search.txt' to your next reply. You may close any remaining open windows now.
FRST Search Click the Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste SearchAll:KB5018476 into the Search box and click the Search Files button. When the scan is complete, a message will display that 'Search.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'Search.txt' to your next reply. You may close any remaining open windows now.
S SortAcontributor Well-known member Joined Nov 30, 2022 Posts 78 Jan 10, 2023 #105 attached. Attachments Search.txt 82.3 KB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,614 Jan 11, 2023 #106 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Step 2: Restart the machine. Try to install KB5021294 only and report the result. If it fails attach the cbs.log to your next reply. Attachments fixlist.txt 38.8 KB · Views: 1
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Step 2: Restart the machine. Try to install KB5021294 only and report the result. If it fails attach the cbs.log to your next reply.
S SortAcontributor Well-known member Joined Nov 30, 2022 Posts 78 Jan 11, 2023 #107 this fixlist missing 'CreateRestorePoint:' at start of other fixed we applied - is that intentional? ran fine - see fixlog however, after reboot, i no longer see that KB5021294 listed in updates Attachments Fixlog.txt 85.9 KB · Views: 1 updateList.PNG 124.2 KB · Views: 4 Last edited: Jan 11, 2023
this fixlist missing 'CreateRestorePoint:' at start of other fixed we applied - is that intentional? ran fine - see fixlog however, after reboot, i no longer see that KB5021294 listed in updates
S SortAcontributor Well-known member Joined Nov 30, 2022 Posts 78 Jan 11, 2023 #108 CBS.log incase Attachments CBS.zip 20.4 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,614 Jan 11, 2023 #109 this fixlist missing 'CreateRestorePoint:' at start of other fixed we applied - is that intentional? Click to expand... The fixlist is created by a tool which adds the 'CreateRestorePoint:' directive. This tool doesn't know that the fix is for a Windows Server 2012 which doesn't support Restore Points. That's why the 'CreateRestorePoint:' fails. This is a difficult issue. Install KB890830 first. I expect that one installs normal. When completed do following. FRST Search Click the Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste SearchAll:KB5017365 into the Search box and click the Search Files button. When the scan is complete, a message will display that 'Search.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'Search.txt' to your next reply. You may close any remaining open windows now.
this fixlist missing 'CreateRestorePoint:' at start of other fixed we applied - is that intentional? Click to expand... The fixlist is created by a tool which adds the 'CreateRestorePoint:' directive. This tool doesn't know that the fix is for a Windows Server 2012 which doesn't support Restore Points. That's why the 'CreateRestorePoint:' fails. This is a difficult issue. Install KB890830 first. I expect that one installs normal. When completed do following. FRST Search Click the Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste SearchAll:KB5017365 into the Search box and click the Search Files button. When the scan is complete, a message will display that 'Search.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'Search.txt' to your next reply. You may close any remaining open windows now.
S SortAcontributor Well-known member Joined Nov 30, 2022 Posts 78 Jan 11, 2023 #110 Step-1: KB890830 got installed successfully Step-2: Search.txt is attached. Attachments Search.txt 62.3 KB · Views: 1 Capture.PNG 43.8 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,614 Jan 11, 2023 #111 Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Step 2: Restart the machine. Check Windows Update only and provide a screenshot of the important available updates. Attachments fixlist.txt 29.3 KB · Views: 1
Step 1: Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine. Download the attachment fixlist.txt and save it to your desktop. Right-click on FRST64.exe and select "Run as administrator". Press the Fix button. The tool will now process fixlist.txt. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished, a log called Fixlog.txt will appear in the same directory the tool is run from. Step 2: Restart the machine. Check Windows Update only and provide a screenshot of the important available updates.
S SortAcontributor Well-known member Joined Nov 30, 2022 Posts 78 Jan 13, 2023 #112 attached is log and restarted and took screenshot of available updates. Attached CBS.log as well - just in case Just FYI, Server manager stop loading at startup and I can not open it. well took longer to load eventually! Attachments Fixlog.txt 65.1 KB · Views: 1 availableUpdates-1-13-23.PNG 187.1 KB · Views: 7 CBS.zip 39.9 KB · Views: 1
attached is log and restarted and took screenshot of available updates. Attached CBS.log as well - just in case Just FYI, Server manager stop loading at startup and I can not open it. well took longer to load eventually!
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,614 Jan 13, 2023 #113 Did you try to install KB5017365 ?
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,614 Jan 13, 2023 #115 Install Update with DISM Download the update MSU here: https://catalog.s.download.windowsu..._a5cac06774aa080eba3a7ab7e43d4f005438f1c4.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows8.1-kb5017365-x64_a5cac06774aa080eba3a7ab7e43d4f005438f1c4.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows8.1-kb5017365-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log
Install Update with DISM Download the update MSU here: https://catalog.s.download.windowsu..._a5cac06774aa080eba3a7ab7e43d4f005438f1c4.msu Copy the MSU file to a convenient location (such as C:\temp). Click on the Start button and in the search box, type Command Prompt When you see Command Prompt on the list, right-click on it and select Run as administrator When command prompt opens, copy and paste the following commands into it, press enter after each cd C:\temp replace C:\temp with your path if different expand windows8.1-kb5017365-x64_a5cac06774aa080eba3a7ab7e43d4f005438f1c4.msu -f:* C:\temp DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows8.1-kb5017365-x64.cab You should receive the message: The operation completed successfully. Make sure to allow the computer to restart if prompted. If you receive any other message: Post a screenshot of the Commandprompt window. Zip and attach the file C:\Windows\Logs\CBS\CBS.log
S SortAcontributor Well-known member Joined Nov 30, 2022 Posts 78 Jan 13, 2023 #116 dism online perhaps wont work as its sitting in isolated environment but i tried. Attachments dism-online-install-attempt.PNG 154.2 KB · Views: 1 CBS (2).zip 100.5 KB · Views: 1
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,614 Jan 13, 2023 #117 Export registry as hive Click on the Start button and in the search box, type regedit When you see regedit on the list, right-click on it and select Run as administrator. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing Once selected, click File > Export.... Change the Save as type: to Registry Hive Files (*.*). Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop. Right-click on the saved file and choose Send To -> Compressed (zipped) Folder. Attach the .ZIP file to your next post. If the file is too large to upload here, please upload to Gofile or WeTransfer and just provide the downloadlink here.
Export registry as hive Click on the Start button and in the search box, type regedit When you see regedit on the list, right-click on it and select Run as administrator. When regedit opens, using the left pane, navigate to the following registry key and select it by clicking on it once. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing Once selected, click File > Export.... Change the Save as type: to Registry Hive Files (*.*). Name this file ComponentBasedServicing (with no file extension) and save it to your Desktop. Right-click on the saved file and choose Send To -> Compressed (zipped) Folder. Attach the .ZIP file to your next post. If the file is too large to upload here, please upload to Gofile or WeTransfer and just provide the downloadlink here.
S SortAcontributor Well-known member Joined Nov 30, 2022 Posts 78 Jan 13, 2023 #118 ComponentBasedServicing hive attached. Attachments ComponentsBasedServicings.zip 8 MB · Views: 2
P PeterJ Moderator, Windows Update Expert, Security Analyst Staff member Joined Dec 14, 2014 Posts 12,614 Jan 13, 2023 #119 This is curious. The update fails due to a missing entry in a newer update. Step 1: Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:3013410 Let me know if it says it was successful or if there are any errors. Step 2: FRST Search Click the Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste SearchAll:KB3013410 into the Search box and click the Search Files button. When the scan is complete, a message will display that 'Search.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'Search.txt' to your next reply. You may close any remaining open windows now.
This is curious. The update fails due to a missing entry in a newer update. Step 1: Remove Update Manually Click on the Start button and in the search box, type Command Prompt. When you see Command Prompt on the list, right-click on it and select Run as administrator. When command prompt opens, copy and paste the following command into it, then press enter. wusa /uninstall /KB:3013410 Let me know if it says it was successful or if there are any errors. Step 2: FRST Search Click the Start button and choose Control Panel. In the upper right corner ensure the View by: is set to Category. Select the Programs group. Click the Turn Windows features on or off link. This will bring up the Server Manager dialog. Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open. Right-click on the file FRST64.exe and choose Run as administrator. Copy and paste SearchAll:KB3013410 into the Search box and click the Search Files button. When the scan is complete, a message will display that 'Search.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'Search.txt' to your next reply. You may close any remaining open windows now.
S SortAcontributor Well-known member Joined Nov 30, 2022 Posts 78 Jan 13, 2023 #120 KB3013410 ? seems for window7..no? Attachments Search.txt 318 bytes · Views: 1