0xc000000e errors

Schaub Law Blog · Oct 1, 2020

Hey folks,

I'm getting a lot of these errors lately. It happens at least once pretty much every time I boot up the PC after it's been powered off for a few hours. But after the initial crash it generally runs with relative stability for the rest of the session. Dump logs attached.

System Manufacturer? Self-built
Laptop or Desktop? Desktop
OS ? (Windows 10, 8.1, 8, 7, Vista) Windows 10 home
x86 (32bit) or x64 (64bit)? 64 bit
What was original installed OS on system? Same as above
Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Retail
Age of system? (hardware) 2-3 years for most parts
Age of OS installation? ~1.5 years on current install
Have you re-installed the OS? Yes
CPU Intel i5 8400
RAM (brand, EXACT model, what slots are you using?) Corsair Vengeance LPX 16 GB (2 x 8 GB) DDR4-3000 CL15 (CMK16GX4M2B3000C15); slots 1 & 2
Video Card - Radeon RX 590
MotherBoard - (if NOT a laptop) Gigabyte Z370P D3-CF (U3E1)
Power Supply - brand & wattage (if laptop, skip this one) Corsair TX850W
Is driver verifier enabled or disabled? Not sure.
What security software are you using? (Firewall, antivirus, antimalware, antispyware, and so forth) Windows defender
Are you using proxy, vpn, ipfilters or similar software? No
Are you using Disk Image tools? (like daemon tools, alcohol 52% or 120%, virtual CloneDrive, roxio software) No
Are you currently under/overclocking? Are there overclocking software installed on your system? No

Other detail: I'm booting from an NVMe drive and I have a separate SATA drive attached for storage/overflow.

philc43 · Oct 1, 2020

This is a recovery error rather than a BSOD error. There are no records in the logs of any BSOD crash or any crash dump being created.

Most likely this is to do with a boot configuration file error. You should try to repair the boot files.

Advanced Troubleshooting for Windows Boot Problems

Schaub Law Blog · Oct 1, 2020

Thanks for moving this to the proper location.

I have tried all of the startup repair options and bootrec commands in that walkthrough but I'm still having issues.

To describe the problem a little bit further: my computer does load windows. I'm not stuck in a permanent loop or anything. I generally have no issues within the first 45 seconds to a minute of powering on the computer. It's almost like my crashes are on a timer; they generally happen about a minute after I've turned on the computer from a cold state. Whether I'm sitting at the login screen, loading startup programs, or even have a program open. It seems more timer-based than dependent upon where I am in the process. But after that initial crash, it seems to run just fine...

It just makes me wonder if this is more hardware related, but I wouldn't know where to start. I've reseated my M2 drive and gone over all power cables.

zbook · Oct 1, 2020

There were approximately 45 non-BSOD crashes during the past month.

The BIOS is old:
Version/Date American Megatrends Inc. F2, 11/9/2017

Missed upgrades:
Update CPU Microcode to address a potential security vulnerability in CPUs, see more: INTEL-SA-00233
Support JEDEC DDR4 native 3200MHz memory
Update iRST to improve Optane compatibility with future 9th Gen CPU
Support of future 9th Generation Intel® Core™ processors
Update CPU microcode
Update Intel IRST version
Improved system performance and stability
Update CPU microcode
Improved system performance and stability
Optimized for Intel® 9th Gen Core™ Processors
Update CPU microcode for upcoming CPU
Improve windows boot time
Support Optane memory
Update CPU Microcode
Improve graphic card compatibility
Update intel ME for security vulnerabilities

1) Upgrade the BIOS to the most up to date non-beta BIOS:

F2 > F14

Z370P D3 (rev. 1.0) | Motherboard - GIGABYTE U.S.A.

2) Consider swap testing the PSU

philc43 · Oct 2, 2020

Schaub Law Blog said:
Thanks for moving this to the proper location.

I have tried all of the startup repair options and bootrec commands in that walkthrough but I'm still having issues.

To describe the problem a little bit further: my computer does load windows. I'm not stuck in a permanent loop or anything. I generally have no issues within the first 45 seconds to a minute of powering on the computer. It's almost like my crashes are on a timer; they generally happen about a minute after I've turned on the computer from a cold state. Whether I'm sitting at the login screen, loading startup programs, or even have a program open. It seems more timer-based than dependent upon where I am in the process. But after that initial crash, it seems to run just fine...

It just makes me wonder if this is more hardware related, but I wouldn't know where to start. I've reseated my M2 drive and gone over all power cables.

I had not realised the system was booting successfully so thanks for clarifying. Does the crash occur if you use Safe Mode?
https://support.microsoft.com/en-gb/help/12376/windows-10-start-your-pc-in-safe-mode

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0xc000000e errors

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philc43

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philc43

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