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  1. #21

    Re: I think i need some help here...

    For the record I'm having issues with the app store yet... It's the component store that's corrupted and I don't the fix u asked me to look will fix that


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  2. #22

    Re: I think i need some help here...

    Can I send you a copy of my registry to look at? If u say it's normal I would have no more issues after that.... But to me the bulk of my issues come from there

  3. #23
    Corrine's Avatar
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    Re: I think i need some help here...

    Let's deal with one thing at a time. I forgot to mention that the log you posted for DISM appears to show that it was run on X: not C:

    Making certain you are on the C: drive, please do the following:

    1) Click Start, and then type cmd in the Start Search box.
    2) Right-click cmd in the Programs list, and then click Run as administrator. If you are prompted for an administrator password or confirmation, type your password or click Continue
    3) Run the following: DISM.exe /Online /Cleanup-image /Restorehealth (with the spaces before the backslash)
    4) Let the scan run until the end (100%). Depending on your system, it can take some time.

    As to your registry, the FRST logs you posted for C: did not indicate any errors and you have not provided any examples of the type of issues you are experiencing other than your recent mention of the component store.

    Regarding Avira:

    Did you follow my instructions from post 9 above to allow Controlled folder access with Windows Defender when attempting to uninstall Avira?


    Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

    Remember - A day without laughter is a day wasted.
    May the wind sing to you and the sun rise in your heart.

  4. #24

    Re: I think i need some help here...

    it runs until 91.5% then throws out error 0x800f081f the source files could not be found. sfc /scannow reports windows resource protection found corrupt files but was unable to fix some of them... attaching the logs... dism.log CBS.zip
    yes windows defender has access to the controlled folders but there seems to be issues with it as well now... when i open windows security from the settings page all i get is a blank window... I think i need some help here...-img_20181211_161547-jpg

  5. #25

    Re: I think i need some help here...

    this is what happens whereby the system just degrades overtime until a point its no longer bootable... also i seem to have encountered a folder that i cannt delete no matter what. it keeps changing name evertime i delete it...

  6. #26

    Re: I think i need some help here...

    i've got 5 hits from malwarebytes adwcleaner if that counts for anything... AdwCleaner[S00].txt

  7. #27
    Corrine's Avatar
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    Re: I think i need some help here...

    I'm going to ask other members of the team to take a look at the DISM and CBS logs you've posted.


    Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

    Remember - A day without laughter is a day wasted.
    May the wind sing to you and the sun rise in your heart.

  8. #28

    Re: I think i need some help here...

    how do i show you these folders that i cannot seem to delete. they have many subfolders and the name keeps changing to either numbers or alphabets when i delete it.

  9. #29
    Corrine's Avatar
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    Re: I think i need some help here...

    Based on consultation with other members of the team, the belief is that you are facing hardware failure. Please follow the instructions here: Hard Drive (HDD) Diagnostics (Sea Tools for DOS) & SSD Test.


    Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

    Remember - A day without laughter is a day wasted.
    May the wind sing to you and the sun rise in your heart.

  10. #30

    Re: I think i need some help here...

    the tests dont seem to indicate any hardware failure... everything checks out fine altho the smart results look a bit funny.... its a 2 month old ssd, it really shouldnt be failing so fast. also i cant seem to get rid of this hyper v virtual ethernet adapter thats on my network...I think i need some help here...-screenshot_1-pngI think i need some help here...-screenshot_2-pngI think i need some help here...-screenshot_3-pngI think i need some help here...-screenshot_4-png

  11. #31

    Re: I think i need some help here...

    also look at these files in my home local folder... they definitely cant be normal right.,. I think i need some help here...-screenshot_5-png

  12. #32

    Re: I think i need some help here...

    could you tell me how do i reset my registry so i can start an os from a blank state

  13. #33
    niemiro's Avatar
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    Re: I think i need some help here...

    Do you have another SATA slot you can plug your SSD into on your motherboard? Ideally on a totally different SATA controller.

    There is strong evidence in this thread of hardware failure - particularly HDD related failure. However, if we temporarily set aside the possibility of SSD failure (because it's new), there is the other possibility of other hardware failure, such as SATA controller failure on the motherboard. I have seen this in the past and it was almost indistinguishable from HDD failure.

  14. #34

    Re: I think i need some help here...

    actually i can hook it back up to the original cable... i added a split unit because i was trying to add back the original hd that came with the pc... for some reason now when ever i connect that hd to the pc, it refuses to power on... but other disk attached and theres no problem...

  15. #35

    Re: I think i need some help here...

    not sure how you guys view other scanners but this has yielded the most results so far... Click image for larger version. 

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