1. #1

    Computer is crazy - think it has a virus or malware

    My computer is acting berserk - programs going missing, won't update and gives me error codes when I try to load Windows 10, freezes up on IE and now on Chrome a LOT - I have run Windows Defender and it doesn't find anything. Ran another program (Advanced System Care) and it found nothing. Ran Malwarebytes and it found nothing. Now I'm lost. I am afraid to run more without some guidance in case that isn't the cause. I need some guidance now, this is getting crazy.


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  2. #2
    Corrine's Avatar
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    Feb 2012
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    Upstate, NY
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    Re: Computer is crazy - think it has a virus or malware

    Hi, glittergirltjh.

    I don't recommend Advanced System Care based on the past practices of IOBIT. Once trust is lost, it is very difficult to gain it back. See the following for additional information:
    -- IOBit Steals Malwarebytes' Intellectual Property
    -- IOBit’s Denial of Theft Unconvincing
    -- IOBit Theft Conclusion

    Was your computer working fine before updating to Windows 10?

    In order to determine if there is malware on your computer, I need to see some logs. Please follow the instructions in this topic and copy/paste the logs here as a reply: Malware Removal Posting Instructions.


    Take a walk through the "Security Garden" -- Where Everything is Coming up Roses!

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    May the wind sing to you and the sun rise in your heart.

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