[SOLVED] Windows Update failing, drivers failing, BSODs, SFC and DISM failing.

SparkleKitty · Apr 12, 2024

Ok no problem, thanks for helping me!

Maxstar · Apr 13, 2024

Hi,

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

SparkleKitty · Apr 13, 2024

Attached.

The DISM came back 100% completed, no failures!

Maxstar · Apr 13, 2024

SFCfix completed successfully, so let me know if DISM completed as well, if not attach the latest CBS logs.

SparkleKitty · Apr 13, 2024

Yes, DISM completed without any failures.

Maxstar · Apr 13, 2024

Great (I've missed you're edit), please run the following tool and post the result.

Download

ComponentsScanner and save it to your desktop.

Right-click ComponentsScanner.exe and select "Run as administrator", click Yes on the UAC (User Account Control) prompt which appears.
Follow the on-screen instructions.
Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
Post the logfile ComponentsScanner.txt as attachment into your next reply.

SparkleKitty · Apr 13, 2024

Here you go.

Maxstar · Apr 13, 2024

Here's the next fix.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFixScript.txt and save it to your desktop.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Reboot the system and run

ComponentsScanner again.

Right-click ComponentsScanner.exe and select "Run as administrator", click Yes on the UAC (User Account Control) prompt which appears.
Follow the on-screen instructions.
Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
Post the logfile ComponentsScanner.txt as attachment into your next reply.

SparkleKitty · Apr 13, 2024

Attached.

Maxstar · Apr 13, 2024

Rich (BB code):

== f! Mark Count Mismatch ==
amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.22621.2423_none_e946dbb842dfcc3f has 22 f! marks, expected 12

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Reboot the system and run

ComponentsScanner again.

Right-click ComponentsScanner.exe and select "Run as administrator", click Yes on the UAC (User Account Control) prompt which appears.
Follow the on-screen instructions.
Once complete, a report will be saved to your desktop called ComponentsScanner.txt.
Post the logfile ComponentsScanner.txt as attachment into your next reply.

SparkleKitty · Apr 13, 2024

Attached.

Maxstar · Apr 13, 2024

This looks much better, please attempt to update using the following tool and post the result.

Download the

Windows 11 Installation Assistant to your desktop.

Right-click on Windows11InstallationAssistant.exe and select the option: Run as administrator.
Press the Update now button, click after the compatibility check on Next.
The Update Assistant will now download the latest Feature Update.
After verifying the download, the Feature Update will be installed.
When this process is ready, click on the Restart now button to complete the installation.

SparkleKitty · Apr 13, 2024

Running this now. It asked me to 'Accept and Install' which I'm assuming is correct, but I just want to make sure I'm not doing something wrong.

Maxstar · Apr 13, 2024

Yes, that's correct...

SparkleKitty · Apr 13, 2024

Ok it just finished and I rebooted.

Maxstar · Apr 13, 2024

Are there any remaining issues or is everything working as it should be?

SparkleKitty · Apr 13, 2024

Windows Update is showing these 2 as failed still. I just retried both and they both failed.

Maxstar · Apr 13, 2024

Please attach the latest CBS logs.

Upload a copy of the CBS folder

Open Windows Explorer and browse to the C:\Windows\Logs folder.
Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
Click on the Yes button here.

Attach the file CBS.zip to your next reply. If the file is too large to attach, upload the CBS.zip file to www.wetransfer.com and post the link in your next reply.

SparkleKitty · Apr 13, 2024

Attached.

Maxstar · Apr 13, 2024

Please do the following:

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Warning: This script was written specifically for this system. Do not run this script on another system.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST.exe and select "Run as administrator".
Press the Fix button.
If for some reason the tool needs a restart, please make sure you let the system restart normally.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.

After the reboot attempt to update again and post the result as well as the latest CBS logs.

[SOLVED] Windows Update failing, drivers failing, BSODs, SFC and DISM failing.

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Windows Update Moderator, Security Analyst

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Windows Update Moderator, Security Analyst

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Windows Update Moderator, Security Analyst

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Windows Update Moderator, Security Analyst

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Windows Update Moderator, Security Analyst

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Windows Update Moderator, Security Analyst

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