[SOLVED] The array bounds are invalid

PrestonM · Mar 21, 2024

Error 1734
The array bounds are invalid

I have attached the DISM Log. Can you help me with this?

Its from windows server 2016.

Maxstar · Mar 26, 2024

Hi and welcome to Sysnative,

Upload a copy of the CBS folder

Open Windows Explorer and browse to the C:\Windows\Logs folder.
Right-click on the CBS folder and choose Send to > Compressed (zipped) folder.
Now the message will appear, "Windows cannot create the Compressed (zipped) Folder here. Do you want it to be placed on the desktop instead?"
Click on the Yes button here.

Attach the file CBS.zip to your next reply. If the file is too large to attach, upload the CBS.zip file to www.wetransfer.com and post the link in your next reply.

PrestonM · Mar 26, 2024

There ya go, thanks for the reply. Looking forward to a solution.

Maxstar · Mar 26, 2024

Hi,

Please provide also the previous CbsPersist logs to look at.

PrestonM · Mar 26, 2024

I think I sent the wrong file. I was remoted into server but may have zipped my local CBS.zip file rather than from the server in question. I am resending the CBS file and DSM file to insure I sent the right ones. Also I am unable to find the folder you are requesting I send. I only found a .cab file with that name. I sent that as well.

PrestonM · Mar 26, 2024

Yes I originally sent the wrong file. Please forgive. The correct files are the last 3 attachements in Thread #5 prior to this msg.

Maxstar · Mar 26, 2024

No problem at all.

Follow these instructions to remove an update.

Open the Start menu of Windows and type the command CMD
When you see Command Prompt on the list, right-click on it and select Run as administrator.
When command prompt opens, copy and paste the following command into it, then press enter.

Code:

wusa /uninstall /KB:4580346

Let me know if it says it was successful or you get the message: The update KB4580346 is not installed on this computer.

PrestonM · Mar 26, 2024

The update KB4580346 is not installed on this computer.

Maxstar · Mar 26, 2024

Download the

Farbar Recovery Scan Tool and save it to your Desktop:

Download the 64 bit version: - Farbar Recovery Scan Tool Link

Open the startmenu and type the command cmd.
After you find the Command Prompt, right click on it and select Run as Administrator.
Copy and paste the following into the Command Prompt and press enter.

Code:

reg load HKLM\COMPONENTS C:\WINDOWS\SYSTEM32\CONFIG\COMPONENTS

Right-click on the file FRST64.exe and choose Run as administrator.

Copy and paste the following (code) into the Search box and click the Search Registry button.

Code:

KB4580346

When the scan is complete, a message will display that SearchReg.txt is saved in the same folder FRST was started from.
Post the logfile SearchReg.txt as attachment in your next reply.

PrestonM · Mar 26, 2024

I did not find a file names SearchReg.txt I did attach the file it created, is this what your asking for?

Maxstar · Mar 26, 2024

You have started a regular scan instead of a registry search as described in my previous post.

PrestonM · Mar 26, 2024

going into a meeting, will be out and back here at 8am CST

PrestonM · Mar 26, 2024

ok will try again, I see what I did wrong... Just a moment

PrestonM · Mar 26, 2024

Currently searching, going into meeting, will post soon as I get out.

Maxstar · Mar 26, 2024

That's fine, I will see the result later today..

PrestonM · Mar 26, 2024

There we go.. Hope this is what you are needing..

Maxstar · Mar 26, 2024

Yes, this is the correct file. Below the fix to remove the remnants of this update.

Start the

Farbar Recovery Scan Tool again.

Warning: This script was written specifically for this system. Do not run this script on another system.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST.exe and select "Run as administrator".
Press the Fix button.
If for some reason the tool needs a restart, please make sure you let the system restart normally.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.

PrestonM · Mar 26, 2024

Here you go...

Maxstar · Mar 26, 2024

Great, please run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

PrestonM · Mar 26, 2024

seems to be stuck here. Maybe give it more time?

[SOLVED] The array bounds are invalid

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