1. Open the command prompt with the administrative privilege
2. Run the command: net stop wuauserv. (To stop the Windows update service) Close the Windows update console
3. Delete the following registry keys:
• Note: Export the targeted registry before deleting for safer side and as a best practice
- HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\SusClientId
- HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\SusClientIdValidation
4. Rename the file C:\Windows\WindowsUpdate.log as C:\Windows\WindowsUpdate_old.log
5. Rename the folder “C:\Windows\Software Distribution” as “C:\Windows\Software Distribution_old”
6. net start wuauserv (To start the Windows update service)
7. wuauclt /resetauthorization /detectnow (Windows update agent will initiate the connection (termed as contact) with WSUS, after a while, it will report with the WSUS )
Note: WSUS reporting and updating is a time-consuming process approximately 48 hours or more..
8. Confirm the new two key values appear on the path :
“HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate”
Check for the updates, once you got the confirmation the AD support team.
Delete the folder “C:\Windows\Software Distribution_old” and C:\Windows\WindowsUpdate_old.log without fail.
