[SOLVED] Server 2022 Unable to install update kb5034770 errors with 0x80073701

TD316 · Feb 17, 2024

Hello,
I have a Win 2022 server that I've been struggling with for the past few days and it won't install the kb5034770 update.I get error 0x80073701.
I wanted to install the update via Windows Update as well as locally.I went through the normal steps to fix the problem and now I've run out of ideas.

I ran an SFC scan, no problems were found.
I ran DISM on Restore Health and that doesn't show any problems either. I've run the component scanner list on this site and it doesn't show any problems either.I really hope you can help me here. It still drives me crazy

Thank you

TD316 · Feb 18, 2024

ComponentsScanner

TD316 · Feb 20, 2024

This is my DISM.LOG

Code:

2024-02-20 10:14:27, Info                  DISM   DISM.EXE: <----- Starting Dism.exe session ----->
2024-02-20 10:14:27, Info                  DISM   DISM.EXE:
2024-02-20 10:14:27, Info                  DISM   DISM.EXE: Host machine information: OS Version=10.0.20348, Running architecture=amd64, Number of processors=32
2024-02-20 10:14:27, Info                  DISM   DISM.EXE: Dism.exe version: 10.0.20348.681
2024-02-20 10:14:27, Info                  DISM   DISM.EXE: Executing command line: "C:\Windows\system32\Dism.exe" /online /add-package /packagepath:C:\updatefix\expanded\Windows10.0-KB5034770-x64.cab
2024-02-20 10:14:28, Info                  DISM   DISM Manager: PID=29848 TID=5108 physical location path: C:\ - CDISMManager::CreateImageSession
2024-02-20 10:14:28, Info                  DISM   DISM Manager: PID=29848 TID=5108 Event name for current DISM session is Global\{A8370A53-6E3D-49C5-8E65-39263FC862DE} - CDISMManager::CheckSessionAndLock
2024-02-20 10:14:28, Info                  DISM   DISM Manager: PID=29848 TID=5108 Create session event 0x23c for current DISM session and event name is Global\{A8370A53-6E3D-49C5-8E65-39263FC862DE}  - CDISMManager::CheckSessionAndLock
2024-02-20 10:14:28, Info                  DISM   DISM Manager: PID=29848 TID=5108 Copying DISM from "C:\Windows\System32\Dism" - CDISMManager::CreateImageSessionFromLocation
2024-02-20 10:15:42, Info                  DISM   DISM Manager: PID=29848 TID=5108 Successfully loaded the ImageSession at "C:\Users\ADMINI~1.CHR\AppData\Local\Temp\F5E40F89-BA0D-42A1-AF7F-0D614F9286D0" - CDISMManager::LoadRemoteImageSession
2024-02-20 10:15:42, Info                  DISM   DISM Image Session: PID=44232 TID=23052 Instantiating the Provider Store. - CDISMImageSession::get_ProviderStore
2024-02-20 10:15:42, Info                  DISM   DISM OS Provider: PID=44232 TID=23052 Defaulting SystemPath to C:\ - CDISMOSServiceManager::Final_OnConnect
2024-02-20 10:15:42, Info                  DISM   DISM OS Provider: PID=44232 TID=23052 Defaulting Windows folder to C:\Windows - CDISMOSServiceManager::Final_OnConnect
2024-02-20 10:15:44, Info                  DISM   DISM Provider Store: PID=44232 TID=23052 Attempting to initialize the logger from the Image Session. - CDISMProviderStore::Final_OnConnect
2024-02-20 10:15:44, Info                  DISM   Initialized Panther logging at C:\Windows\Logs\DISM\dism.log
2024-02-20 10:15:44, Info                  DISM   DISM Provider Store: PID=44232 TID=23052 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger
2024-02-20 10:15:44, Info                  DISM   Initialized Panther logging at C:\Windows\Logs\DISM\dism.log
2024-02-20 10:15:44, Info                  DISM   Initialized Panther logging at C:\Windows\Logs\DISM\dism.log
2024-02-20 10:15:44, Info                  DISM   DISM Manager: PID=29848 TID=5108 Image session successfully loaded from the temporary location: C:\Users\ADMINI~1.CHR\AppData\Local\Temp\F5E40F89-BA0D-42A1-AF7F-0D614F9286D0 - CDISMManager::CreateImageSession
2024-02-20 10:15:44, Info                  DISM   DISM.EXE: Target image information: OS Version=10.0.20348.2227, Image architecture=amd64
2024-02-20 10:15:44, Info                  DISM   DISM.EXE: Image session version: 10.0.20348.1
2024-02-20 10:15:45, Info                  DISM   DISM Transmog Provider: PID=44232 TID=23052 Current image session is [ONLINE] - CTransmogManager::GetMode
2024-02-20 10:15:45, Info                  DISM   DISM Transmog Provider: PID=44232 TID=23052 Audit Mode: [No] - CTransmogManager::Initialize
2024-02-20 10:15:45, Info                  DISM   DISM Transmog Provider: PID=44232 TID=23052 GetProductType: ProductType = [LanmanNT] - CTransmogManager::GetProductType
2024-02-20 10:15:45, Info                  DISM   DISM Transmog Provider: PID=44232 TID=23052 Product Type: [LanmanNT] - CTransmogManager::Initialize
2024-02-20 10:15:45, Info                  DISM   DISM Transmog Provider: PID=44232 TID=23052 Determined WinDir path = [C:\Windows] - CTransmogManager::GetWinDirPath
2024-02-20 10:15:45, Info                  DISM   DISM Transmog Provider: PID=44232 TID=23052 Treating Domain Controller as Server. - CTransmogManager::Initialize
2024-02-20 10:15:45, Info                  DISM   DISM Transmog Provider: PID=44232 TID=23052 Product Type ServerNT : [Yes] - CTransmogManager::Initialize
2024-02-20 10:15:45, Info                  CSI    00000001 Shim considered [l:126]'\??\C:\Windows\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.20348.2305_none_b1d3a584f9838052\wcp.dll' : got STATUS_OBJECT_PATH_NOT_FOUND
2024-02-20 10:15:45, Info                  CSI    00000002 Shim considered [l:123]'\??\C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.20348.2305_none_b1d3a584f9838052\wcp.dll' : got STATUS_SUCCESS
2024-02-20 10:15:45, Info                  DISM   DISM Driver Manager: PID=44232 TID=23052 Further logs for driver related operations can be found in the target operating system at %WINDIR%\inf\setupapi.offline.log - CDriverManager::Initialize
2024-02-20 10:15:45, Info                  CSI    00000001 Shim considered [l:126]'\??\C:\Windows\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.20348.2305_none_b1d3a584f9838052\wcp.dll' : got STATUS_OBJECT_PATH_NOT_FOUND
2024-02-20 10:15:45, Info                  CSI    00000002 Shim considered [l:123]'\??\C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.20348.2305_none_b1d3a584f9838052\wcp.dll' : got STATUS_SUCCESS
2024-02-20 10:15:45, Info                  DISM   DISM OS Provider: PID=44232 TID=23052 Determined System directory to be C:\Windows\System32 - CDISMOSServiceManager::get_SystemDirectory
2024-02-20 10:15:45, Info                  DISM   DISM Package Manager: PID=44232 TID=23052 Finished initializing the CbsConUI Handler. - CCbsConUIHandler::Initialize
2024-02-20 10:15:45, Info                  CSI    00000001 Shim considered [l:126]'\??\C:\Windows\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.20348.2305_none_b1d3a584f9838052\wcp.dll' : got STATUS_OBJECT_PATH_NOT_FOUND
2024-02-20 10:15:45, Info                  CSI    00000002 Shim considered [l:123]'\??\C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.20348.2305_none_b1d3a584f9838052\wcp.dll' : got STATUS_SUCCESS
2024-02-20 10:15:45, Info                  DISM   DISM Package Manager: PID=44232 TID=23052 CBS is being initialized for online use. More information about CBS actions can be located at: %windir%\logs\cbs\cbs.log - CDISMPackageManager::Initialize
2024-02-20 10:15:45, Info                  DISM   DISM Package Manager: PID=44232 TID=23052 Loaded servicing stack for online use only. - CDISMPackageManager::CreateCbsSession
2024-02-20 10:15:45, Info                  DISM   DISM Package Manager: PID=44232 TID=23052 Processing the top level command token(add-package). - CPackageManagerCLIHandler::Private_ValidateCmdLine
2024-02-20 10:15:45, Info                  DISM   DISM Package Manager: PID=44232 TID=23052 Attempting to route to appropriate command handler. - CPackageManagerCLIHandler::ExecuteCmdLine
2024-02-20 10:15:45, Info                  DISM   DISM Package Manager: PID=44232 TID=23052 Routing the command... - CPackageManagerCLIHandler::ExecuteCmdLine
2024-02-20 10:15:45, Info                  DISM   DISM Package Manager: PID=44232 TID=23052 Encountered the option "packagepath" with value "C:\updatefix\expanded\Windows10.0-KB5034770-x64.cab" - CPackageManagerCLIHandler::Private_GetPackagesFromCommandLine
2024-02-20 10:15:59, Info                  DISM   DISM Package Manager: PID=44232 TID=23052 Package Multiple_Packages~~~~0.0.0.0 with CBS state 0(CbsInstallStateAbsent) being mapped to dism state 1(DISM_INSTALL_STATE_NOTPRESENT) - CDISMPackage::LogInstallStateMapping
2024-02-20 10:15:59, Info                  DISM   DISM Package Manager: PID=44232 TID=23052 Initiating Changes on Package with values: 4, 7 - CDISMPackage::Internal_ChangePackageState
2024-02-20 10:16:07, Info                  DISM   DISM Package Manager: PID=44232 TID=23052 CBS session options=0x100! - CDISMPackageManager::Internal_Finalize
2024-02-20 10:50:55, Info                  DISM   DISM Package Manager: PID=44232 TID=27564  Error in operation: (null) (CBS HRESULT=0x80073701) - CCbsConUIHandler::Error
2024-02-20 10:50:56, Error                 DISM   DISM Package Manager: PID=44232 TID=23052 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x80073701)
2024-02-20 10:50:56, Error                 DISM   DISM Package Manager: PID=44232 TID=23052 Failed processing package changes - CDISMPackageManager::ProcessChanges(hr:0x80073701)
2024-02-20 10:50:56, Info                  DISM   DISM Package Manager: PID=44232 TID=23052 Loaded servicing stack for online use only. - CDISMPackageManager::CreateCbsSession
2024-02-20 10:50:57, Error                 DISM   DISM Package Manager: PID=44232 TID=23052 Failed while processing command add-package. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x80073701)
2024-02-20 10:50:57, Info                  DISM   DISM Package Manager: PID=44232 TID=23052 Further logs for online package and feature related operations can be found at %WINDIR%\logs\CBS\cbs.log - CPackageManagerCLIHandler::ExecuteCmdLine
2024-02-20 10:50:57, Error                 DISM   DISM.EXE: DISM Package Manager processed the command line but failed. HRESULT=80073701
2024-02-20 10:50:57, Info                  DISM   DISM Package Manager: PID=44232 TID=23052 Finalizing CBS core. - CDISMPackageManager::Finalize
2024-02-20 10:53:44, Info                  DISM   DISM Manager: PID=29848 TID=5108 Closing session event handle 0x23c - CDISMManager::CleanupImageSessionEntry
2024-02-20 10:53:44, Info                  DISM   DISM.EXE: Image session has been closed. Reboot required=no.
2024-02-20 10:53:44, Info                  DISM   DISM.EXE:
2024-02-20 10:53:44, Info                  DISM   DISM.EXE: <----- Ending Dism.exe session ----->

TD316 · Feb 22, 2024

This is my Components.zip. It would be very nice if someone had a solution. Unfortunately I can't get any further and can't find a solution :-(

@Gary R i think this is the same problem

TD316 · Feb 25, 2024

Hello,

I have a Win 2022 server that I've been struggling with for the past few days and it won't install the kb5034770 update. I get error 0x80073701.
I wanted to install the update via Windows Update as well as locally.

I went through the normal steps to fix the problem and now I've run out of ideas.

I ran an SFC scan, no problems were found.
I ran DISM on Restore Health and that doesn't show any problems either. I've run the component scanner list on this site and it doesn't show any problems either.I really hope you can help me here. It still drives me crazy

Thank you in advance for your help.

Unfortunately there was no reply to my original thread, I guess we're checking here to see how many answers there are. After having some additions, I'll just wait for a reply here in this thread.
Server 2022 Unable to install update kb5034770 errors with 0x80073701

Maxstar · Feb 25, 2024

Hi and welcome to Sysnative,

Could you please attach a new copy of the COMPONENTS hive, the ZIP-file is corrupted. Instead of uploading here you can also use WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free.

Note: I have merged both threads.

TD316 · Feb 25, 2024

Thank you very much. Here is the new file.

Maxstar · Feb 25, 2024

Thanks, here's the first fix.

Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update. If it fails attach a new copy of the CBS logs.

TD316 · Feb 25, 2024

Thank you, unfortunately the update did not go through. I uploaded CBS logs.

Maxstar · Feb 25, 2024

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

TD316 · Feb 25, 2024

Many thanks. DISM fails. Here the log files.

Maxstar · Feb 25, 2024

Here's the nest fix.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFixScript.txt and save it to your desktop.
Drag the SFCFixScript.txt file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

If DISM completed successfully attempt to update again and attach the latest CBS logs when it fails.

TD316 · Feb 25, 2024

Many thanks. Here is the logfile.

Thank you very much, DISM ran without any problems. When installing the update via Windows Update I now had the message: 0x800f0831

Maxstar · Feb 25, 2024

Here's the next fix.

Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update. If it fails attach a new copy of the CBS logs.

TD316 · Feb 25, 2024

Thank you, I have installed the fix. When installing the update via Windows Update I now had the message: 0x80073701

Maxstar · Feb 25, 2024

We'll need to replace several components, so here's the next fix.

Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update. If it fails attach a new copy of the CBS logs.

TD316 · Feb 25, 2024

Thank you, I have installed the fix. Unfortunately the update is not running yet, Many thanks for your help.

Maxstar · Feb 25, 2024

... the next fix.

Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update. If it fails attach a new copy of the CBS logs.

TD316 · Feb 25, 2024

Thank you, I have installed the fix. Unfortunately the update is not running yet, Many thanks for your help.

Maxstar · Feb 25, 2024

The update failed again with error 0x800f0831, so please do the following.

Download

SFCFix and save it to your desktop.

Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Afterwards attempt to update. If it fails attach a new copy of the CBS logs.

[SOLVED] Server 2022 Unable to install update kb5034770 errors with 0x80073701

Active member

Attachments

Active member

Attachments

Active member

Active member

Attachments

Active member

Attachments

Windows Update Moderator, Security Analyst

Active member

Attachments

Windows Update Moderator, Security Analyst

Attachments

Active member

Attachments

Windows Update Moderator, Security Analyst

Attachments

Active member

Attachments

Windows Update Moderator, Security Analyst

Attachments

Active member

Attachments

Windows Update Moderator, Security Analyst

Attachments

Active member

Attachments

Windows Update Moderator, Security Analyst

Attachments

Active member

Attachments

Windows Update Moderator, Security Analyst

Attachments

Active member

Attachments

Windows Update Moderator, Security Analyst

Attachments