[SOLVED] Windows Server 2016 update fail with Error code: (0x80073712)

MattiasE · Sep 6, 2022

Operating system: Windows server 2016 Datacenter version 1607 (OS build 14393.3630)

Step #2
sfc /scannow can not complete without error

Step #3
Dism /Online /Cleanup-Image /RestoreHealth does not work
DISM /Online /Cleanup-Image /RestoreHealth /Source:wim:E:\Sources\install.wim:1 /LimitAccess with same verrsion of OS does not work

Step #4
SFCFix crash with following error:

SFCFix version 3.0.2.1 by niemiro.
Start time: 2022-09-06 13:25:49.780
Microsoft Windows Server 10 Build 14393 - amd64
Not using a script file.

SFCFix version 3.0.2.1 by niemiro has encountered an unhandled exception.
Currently storing 0 datablocks.
Finish time: 2022-09-06 13:34:55.321
----------------------EOF-----------------------

Here is the CBS.zip file

CBS.zip

Maxstar · Sep 30, 2022

Hi and welcome to Sysnative,

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

MattiasE · Oct 3, 2022

Here are the SFCFix.txt and CBS.log file.

The error when running the DISM command:

Deployment Image Servicing and Management tool
Version: 10.0.14393.3241

Image Version: 10.0.14393.3241

[===========================85.7%================= ]
Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature.
For more information on specifying a source location, see Configure a Windows Repair Source.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

Maxstar · Oct 3, 2022

Here's the next fix, but I'm still searching for some other files. So DISM will fail, and hopefully only because of these files I'm still searching for.

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

MattiasE · Oct 4, 2022

Hi again
Here are the new SFCFix.txt, CBS.log file and the DISM error:

C:\Windows\system32>DISM /online /cleanup-image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.14393.3241

Image Version: 10.0.14393.3241

[===========================85.7%================= ]
Error: 0x800f081f

The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature.
For more information on specifying a source location, see Configure a Windows Repair Source.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

Maxstar · Oct 4, 2022

Hi,

Step 1.
Warning: This fix was written specifically for this system. Do not run this fix on another system.

Save any work you have open, and close all programs.
Download the attachment SFCFix.zip and save it to your desktop.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.

SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Post the logfile (SFCFix.txt) as attachment in your next reply.

Step 2. Run the following DISM command and post the result. If it fails attach a new copy of the CBS log.

Code:

DISM /online /cleanup-image /RestoreHealth

MattiasE · Oct 4, 2022

Thank you!
The DISM /Restorehealth is now 100% and the missing components has been restored

C:\Windows\system32>DISM /online /cleanup-image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.14393.3241

Image Version: 10.0.14393.3241

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

Maxstar · Oct 4, 2022

Hi,

Great, please try to update the server. If it fails attach a new copy of the CBS log.

MattiasE · Oct 4, 2022

The server is updated now and everything worked great. Thank you for fixing the update-issue on the server!

Maxstar · Oct 4, 2022

Hi,

You're welcome. Glad to hear everything is up and running...

I'll mark this thread as solved.

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[SOLVED] Windows Server 2016 update fail with Error code: (0x80073712)

MattiasE

Member

Maxstar

Windows Update Moderator, Security Analyst

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MattiasE

Member

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Maxstar

Windows Update Moderator, Security Analyst

Attachments

MattiasE

Member

Attachments

Maxstar

Windows Update Moderator, Security Analyst

Attachments

MattiasE

Member

Maxstar

Windows Update Moderator, Security Analyst

MattiasE

Member

Maxstar

Windows Update Moderator, Security Analyst