[SOLVED] KB3191566 update failed on Windows 7 x64

goozyee · Dec 4, 2021

I'm trying to upgrade Powershell, and this update is required for it.
But the update somehow failed to install

PeterJ · Dec 5, 2021

Hello and welcome,

Just a question, is KB4088875 installed ?

goozyee · Dec 6, 2021

PeterJ said:
Hello and welcome,

Just a question, is KB4088875 installed ?

thanks.

KB4088875 is not installed. Should I install it?

PeterJ · Dec 6, 2021

No.

FRST Registry Search

Click the Start button and choose Control Panel.
In the upper right corner ensure the View by: is set to Category.
Select the Programs group.
Click the Turn Windows features on or off link. This will bring up the Server Manager or Windows Features dialog.
Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.
Download the Farbar Recovery Scan Tool and save it to your Desktop:
64-bit: Downloading Farbar Recovery Scan Tool
Note: Your antivirus program may report FRST incorrectly as an infection. If so, disable the real-time protection when downloading and running FRST.
Right-click on the file FRST64.exe and choose Run as administrator.
Copy and paste KB4088875 into the Search box and click the Search Registry button.
When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
You may close any remaining open windows now.

goozyee · Dec 6, 2021

All right, here's the .txt file

PeterJ · Dec 7, 2021

Install Update with DISM

Download the update MSU here: http://download.windowsupdate.com/c..._8a9779c594fec5a8ec70e49de467de3c67cf5829.msu
Copy the MSU file to a convenient location (such as C:\temp).
Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

cd C:\temp
replace C:\temp with your path if different

expand windows6.1-kb4088875-x64_8a9779c594fec5a8ec70e49de467de3c67cf5829.msu -f:* C:\temp

DISM.exe /Online /Add-Package /PackagePath:C:\temp\windows6.1-kb4088875-x64.cab
You should receive the message:
The operation completed successfully.
Make sure to allow the computer to restart if prompted.

Only if you receive any other message:
Post a screenshot of the error message.
Zip and attach the file C:\Windows\Logs\CBS\CBS.log

goozyee · Dec 7, 2021

Okay, no problem so far

PeterJ · Dec 8, 2021

Try to install KB3191566 again and report the result.
If it fails attach the zipped cbs.log to your next reply.

goozyee · Dec 9, 2021

The update still fails

here's the CBS.log file
CBS.log

PeterJ · Dec 9, 2021

Remove Update Manually

Click on the Start button and in the search box, type Command Prompt.
When you see Command Prompt on the list, right-click on it and select Run as administrator.
When command prompt opens, copy and paste the following command into it, then press enter.
wusa /uninstall /KB:4471318
Let me know if it says it was successful or if there are any errors.

goozyee · Dec 9, 2021

it says the update is not installed

PeterJ · Dec 10, 2021

FRST Registry Search

Click the Start button and choose Control Panel.
In the upper right corner ensure the View by: is set to Category.
Select the Programs group.
Click the Turn Windows features on or off link. This will bring up the Server Manager or Windows Features dialog.
Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.
Right-click on the file FRST64.exe and choose Run as administrator.
Copy and paste KB4471318 into the Search box and click the Search Registry button.
When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
You may close any remaining open windows now.

goozyee · Dec 11, 2021

Okay, here it is

PeterJ · Dec 11, 2021

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.

Step 2:
Try to install KB3191566 again and report the result.
If it fails attach the zipped cbs.log to your next reply.

goozyee · Dec 12, 2021

it's still failed

cbs.zip

PeterJ · Dec 12, 2021

Remove Update Manually

Click on the Start button and in the search box, type Command Prompt.
When you see Command Prompt on the list, right-click on it and select Run as administrator.
When command prompt opens, copy and paste the following command into it, then press enter.
wusa /uninstall /KB:4054518
Let me know if it says it was successful or if there are any errors.

goozyee · Dec 13, 2021

here's the result

PeterJ · Dec 13, 2021

FRST Registry Search

Click the Start button and choose Control Panel.
In the upper right corner ensure the View by: is set to Category.
Select the Programs group.
Click the Turn Windows features on or off link. This will bring up the Server Manager or Windows Features dialog.
Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.
Right-click on the file FRST64.exe and choose Run as administrator.
Copy and paste KB4054518 into the Search box and click the Search Registry button.
When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
You may close any remaining open windows now.

goozyee · Dec 13, 2021

here's the txt file

PeterJ · Dec 14, 2021

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Attach the logfile Fixlog.txt to your next reply.

Step 2:
Try to install KB3191566 again and report the result.
If it fails attach the zipped cbs.log to your next reply.

[SOLVED] KB3191566 update failed on Windows 7 x64

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