[SOLVED] Unable to install packages KB4534310 and KB4539601 on Windows 7 Starter 32-bit

Peixe · Jul 30, 2021

I installed almost all packages. There are only those two left in Windows Update.

I downloaded the packages from the Catalog, and still couldn't install them. No error messages. It just says that the package wasn't installed.

I tried to install other packages, but I lost track of what I did.

I already executed the following commands:

sfc /scannow
"Windows Resource Protection did not find any integrity violations"

I've tried to install the KB947821 hotfix.

A window popped up saying that my activation key is invalid. I closed the window.

This is the SFCFix log:

SFCFix version 3.0.2.1 by niemiro.
Start time: 2021-07-30 20:50:51.106
Microsoft Windows 7 Service Pack 1 - x86
Not using a script file.

AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.2.1 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2021-07-30 20:51:55.180
----------------------EOF-----------------------

I didn't know what to do anymore, and then I found you guys.

I hope you can help me out here.

PeterJ · Aug 3, 2021

Hello and welcome,

Remove Update Manually

Click on the Start button and in the search box, type Command Prompt.
When you see Command Prompt on the list, right-click on it and select Run as administrator.
When command prompt opens, copy and paste the following command into it, then press enter.
wusa /uninstall /KB:4534310
Let me know if it says it was successful or if there are any errors.

Peixe · Aug 4, 2021

Hi, PeterJ! Thank you for the help!

A window opened saying that the update is not installed in this computer.

PeterJ · Aug 4, 2021

FRST Registry Search

Click the Start button and choose Control Panel.
In the upper right corner ensure the View by: is set to Category.
Select the Programs group.
Click the Turn Windows features on or off link. This will bring up the Server Manager dialog.
Note: This loads your components hive which is what we want. Please keep this dialog open while you perform the remaining steps. You can minimize it if you wish but keep it open.
Download the Farbar Recovery Scan Tool and save it to your Desktop:
32-bit: Downloading Farbar Recovery Scan Tool
Right-click on the file FRST.exe and choose Run as administrator.
Copy and paste KB4534310 into the Search box and click the Search Registry button.
When the scan is complete, a message will display that 'SearchReg.txt' is saved in the same folder FRST was started from. Notepad will open this file also. Close Notepad and attach the file 'SearchReg.txt' to your next reply.
You may close any remaining open windows now.

Peixe · Aug 4, 2021

Here it is.

The Avast antivirus was preventing the program from writing to the file, but I've fixed it.

PeterJ · Aug 5, 2021

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Restart the machine.
Try to install KB4534310 only.
If it fails attach the zipped cbs.log to your next reply.

Peixe · Aug 5, 2021

Failed.

PeterJ · Aug 5, 2021

Provide the Components Hive
1. Navigate to C:\Windows\System32\Config and locate the COMPONENTS file.
2. Please copy this file to your desktop.
Note: If you receive an error that this file is in-use, simply reboot your computer and try again. Note: If you find that you need to reboot and are unable to because this is a server then try Option#2 below.
3. Right-click on this file on your desktop and select Send To...Compressed (zipped) folder. This will create a file named COMPONENTS.ZIP on your desktop.
4. The file will likely be too large to upload here so please upload to Filedropper or WeTransfer and just provide the link here.

Option#2 (only if you are unable to follow the previous instructions)

Please download the Freeware RegBak from here: Acelogix Software - Download products
You will find it at the bottom of the page that the link brings you to.
Go ahead and install this program and accept all the defaults. After the last install screen the program should open.
Click the New Backup button. Accept the defaults and simply click Start.
When it says Finished successfully, click the Close button.
This will bring you back to the main screen of the program. You will see one entry in this list with the date that you did it. Right-click on this line-item and select Explore Backup...
This will bring you into the folder where the backup was made. You should see a Users folder and a Windows folder along with a couple other files. Double-click on the Windows folder to open it. Then open the System32 folder and then config folder. You should see around 6 files in here, one of which is named COMPONENTS.
Copy the COMPONENTS file to your Desktop. If the COMPONENTS file does not exist, please fetch it instead from C:\Windows\System32\config\COMPONENTS.
Now right-click on the COMPONENTS file that is on your desktop and select Send to > Compressed (zipped) folder.
Then please upload the zip file (COMPONENTS.zip) to your favourite file sharing website (it will be too big to upload here). Examples of services to upload to are Filedropper or One Drive or WeTransfer and then just provide the link in your reply.
You can close any open windows you have as well as the RegBak program now.

Peixe · Aug 5, 2021

I had to reboot.

http://www.filedropper.com/components_1

PeterJ · Aug 5, 2021

Step 1:
Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.

Step 2:
Restart the machine.
Try to install KB4534310 only.
If it fails attach the zipped cbs.log to your next reply.

Peixe · Aug 5, 2021

It worked! Update installed.

What should I do now?

PeterJ · Aug 6, 2021

Nice. Try to install KB4539601 only.
If it fails attach the zipped cbs.log to your next reply.

Peixe · Aug 6, 2021

Update KB4539601 installed!

After this, I updated KB3185319, KB2676562, KB2813347, KB3123479, KB2952664 and KB3118401.

I think that's it! No more updates.

You helped me A LOT, PeterJ!

Thank you! Thank you! Thank you!

PeterJ · Aug 6, 2021

Your welcome. I will mark this thread as solved.

Have a nice weekend.

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[SOLVED] Unable to install packages KB4534310 and KB4539601 on Windows 7 Starter 32-bit

Peixe

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PeterJ

Moderator, Windows Update Expert, Security Analyst

Peixe

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PeterJ

Moderator, Windows Update Expert, Security Analyst

Peixe

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PeterJ

Moderator, Windows Update Expert, Security Analyst

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Peixe

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PeterJ

Moderator, Windows Update Expert, Security Analyst

Peixe

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PeterJ

Moderator, Windows Update Expert, Security Analyst

Attachments

Peixe

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PeterJ

Moderator, Windows Update Expert, Security Analyst

Peixe

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PeterJ

Moderator, Windows Update Expert, Security Analyst