J JonTessG New member Joined Apr 20, 2020 Posts 1 Apr 20, 2020 #1 ... Please help fix his Windows 10 computer. I downloaded and ran the SFCFix app. Logs have been provided. The computer is a i5 with 16GB ram and plenty of space. Please tell me if there is anything else I can send. Thanks in advance. Attachments CBS.zip 4.6 MB · Views: 2 dism.zip 1.1 MB · Views: 1
... Please help fix his Windows 10 computer. I downloaded and ran the SFCFix app. Logs have been provided. The computer is a i5 with 16GB ram and plenty of space. Please tell me if there is anything else I can send. Thanks in advance.
bassfisher6522 Sysnative Staff Staff member Joined Jul 22, 2012 Posts 345 Apr 20, 2020 #2 I would perform a windows recover "Reset This PC" keeping all data......from the settings menu, then recovery on the left side, then select keep all data.
I would perform a windows recover "Reset This PC" keeping all data......from the settings menu, then recovery on the left side, then select keep all data.
S Sysnative Windows Update Inactive Joined Oct 9, 2014 Posts 773 Apr 20, 2020 #3 Hi! The HDD needs to be tested for bad sectors prior to doing anything: GSmartControl Follow the instructions below to check your SMART status with GSmartControl: Download the portable version of GSmartControl and save it on your Desktop; Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program. Identify your drive in the list (if recognized by the tool), and hover your mouse over it. You should see something called: SMART status. It will either read: Enabled, in which case you should do the following: Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name); Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete); Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot; Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply; Please note: If the SMART Status reads: Unsupported, stop and let me know.
Hi! The HDD needs to be tested for bad sectors prior to doing anything: GSmartControl Follow the instructions below to check your SMART status with GSmartControl: Download the portable version of GSmartControl and save it on your Desktop; Extract the zip file to your Desktop. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program. Identify your drive in the list (if recognized by the tool), and hover your mouse over it. You should see something called: SMART status. It will either read: Enabled, in which case you should do the following: Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name); Go to the Self-Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete); Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your next reply or take a screenshot; Also, go in the Attributes tab and if you have any entries highlighted in red or pink, take a screenshot of the GSmartControl window and attach it in your next reply; Please note: If the SMART Status reads: Unsupported, stop and let me know.