Windows 2012 R2 fails to install Monthly rollup updates

synax · Dec 11, 2019

I have uploaded the cbs.zip with the following link CBS.zip

Sysnative Windows Update · Dec 11, 2019

Hello and welcome!

Please attach C:\Windows\Inf\setupapi.dev.log.

synax · Dec 11, 2019

setupape.dev.log

Sysnative Windows Update · Dec 11, 2019

Do the updates fail with an error code or at the configuration phase over reboot?

synax · Dec 11, 2019

Sometimes it finish installing updates and next time you check for updates it show that update again to be installed as you can see in my windows updates log picture posted earlier.

Sysnative Windows Update · Dec 11, 2019

Okay.

Please navigate to C:\Windows\System32\DriverStore\FileRepository and let me know whether there is a folder starting with cpu.inf. If there is, please copy it to your Desktop and then zip it and attach it here.

synax · Dec 11, 2019

Please ignore my last upload setupapi.dev.log as I think I might have uploaded the file from the wrong computer. Please find the correct file below with CPU.info as requested.

Sysnative Windows Update · Dec 11, 2019

Thank you.

This setupapi.dev.log makes much more sense.

Please do the following:

Step#1 - FRST Fix
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
1. Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the 64-bit Version so please ensure you download that one.
2. Download the attached fixlist.txt and save it to the Desktop.
Note. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work (in this case...the desktop).
3. Run FRST64 by Right-Clicking on the file and choosing Run as administrator.
4. Press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
5. When finished FRST64 will generate a log on the Desktop (Fixlog.txt). Please post the contents of it in your reply.

synax · Dec 11, 2019

I have downloaded the file but it doesn't mention Windows Server 2012 R2 is that still ok to run it?

Sysnative Windows Update · Dec 11, 2019

synax · Dec 11, 2019

Please find attach logs as requested

Sysnative Windows Update · Dec 11, 2019

Thank you.

The Fixlog.txt was enough.

Please run the following fix now. It will automatically reboot the Server!. Please ensure that you can reboot prior to running this.

When done, retry updates again and attach CBS.log and setupapi.dev.log along with the Fixlog.txt if the updates fail/revert again.

Thank you.

synax · Dec 12, 2019

Hi,
Ok so you want me to replace the original fixlist.txt with this and run it again?

Sysnative Windows Update · Dec 12, 2019

Correct.

Search

Search

Windows 2012 R2 fails to install Monthly rollup updates

synax

Member

Attachments

Sysnative Windows Update

Inactive

synax

Member

Attachments

Sysnative Windows Update

Inactive

synax

Member

Sysnative Windows Update

Inactive

synax

Member

Attachments

Sysnative Windows Update

Inactive

Attachments

synax

Member

Sysnative Windows Update

Inactive

synax

Member

Attachments

Sysnative Windows Update

Inactive

Attachments

synax

Member

Sysnative Windows Update

Inactive