[SOLVED] "Corrupt : MpSvc.dll" & other errors

ArnO · Feb 15, 2019

Hello

I've got some problem with W7 64bits updates like :

Code 800700C1
Code 80073701

I can actually install 2 updates :

KB4486563
KB915597

After following Sysnative Instructions, there are results files for :

If U need some more information, I can give it.

Thanks for help

ArnO

ArnO · Feb 15, 2019

Update :

SFCFix result log : https://framadrop.org/r/OY2Ck1uUPQ#uSJJSBnk22dSqpQoP0FqLX7bcbbeJh5QCwwTf+z8lSQ=
CBS File : https://framadrop.org/r/Vniv4NPhXu#U7Su2UiHq7YWnP+PJa+ciq2pxNIzil6I7OlNJxq6Dvc=

Thanks for help

PeterJ · Feb 15, 2019

Hello and welcome,

Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.

ArnO · Feb 17, 2019

Hi Peter

Thanks for your help.

I followed the steps and there is the SFCFix.txt result file.

As U can see, the copy failed.
Should I copy by my own the dll ? Should I use the windows safe mode ?

PeterJ · Feb 17, 2019

Follow the instructions below please. Read them first completely.

Save all your work and close all programs.
Disable the realtime-protection in Windows Defender.
Run the fix displayed in message #3 again.
Enable the realtime-protection in Windows Defender.
Attach the log file SFCFix.txt to your next reply.

ArnO · Feb 17, 2019

I can't access to Windows Defender.

When I tried to start it, I've got an error with explorer.exe,
and when I try to start the service, I've got an "193 0xc1" error.

PeterJ · Feb 17, 2019

Do you have another antivirus program installed ?

Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.

ArnO · Feb 17, 2019

Clam Win is install. I stop it to do the instructions.

I had that result ...

PeterJ · Feb 17, 2019

Clam Win is install. I stop it to do the instructions.

Yes please. That is probably the reason Windows Defender is stopped/disabled.

The previous script didn't work.
Follow the instructions below please.

WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.

ArnO · Feb 17, 2019

Looks like it succeed this time :)
The windows update concerning WinDefender succeed also, even if it stay impossible to start winDef (which is not important for me)

ArnO · Feb 17, 2019

I tried to use SFCFix one more time, and the result give as corrupt ... the same file than in the beginning :-(

PeterJ · Feb 17, 2019

even if it stay impossible to start winDef (which is not important for me)

Do not try to start Windows Defender. It may conflict with your AV program ClamWin.

I tried to use SFCFix one more time, and the result give as corrupt ... the same file than in the beginning :-(

Copy and paste the content of that log in your next reply.

ArnO · Feb 17, 2019

Here are the new files

One more time Peter, thanks.

PeterJ · Feb 17, 2019

FRST Scan

Download the Farbar Recovery Scan Tool and save it to your Desktop:
64-bit: Downloading Farbar Recovery Scan Tool
Right-click to run the tool as administrator. When the tool opens click Yes to disclaimer.
Note: Ensure that the Addition.txt check box is checked at the bottom of the form within the Optional Scan area.
Press the Scan button.
Please wait for the tool to finish. It will produce two logfiles called FRST.txt and Addition.txt in the same directory the tool is run from (which should be the desktop)
Post the logfiles FRST.txt and Addition.txt as attachment in your next reply.

ArnO · Feb 22, 2019

Hi Peter

Here are the results of FRST Scan

Thanks

PeterJ · Feb 22, 2019

Warning: This script was written specifically for this user, for use on that particular machine. Do not run this script on another machine.

Download the attachment fixlist.txt and save it to your desktop.
Right-click on FRST64.exe and select "Run as administrator".
Press the Fix button.
The tool will now process fixlist.txt.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished, a log called Fixlog.txt will appear in the same directory the tool is run from.
Post the logfile Fixlog.txt as attachment in your next reply.

ArnO · Feb 23, 2019

Hi

There is the Fixlog file

Thx

PeterJ · Feb 23, 2019

Step 1:
Save all your work and close all programs.
Reboot the machine.

Step 2:
WARNING! The following fix is specific to the user's system in this thread only. No one else should follow these instructions, as it could damage your system.

Download the attachment SFCFix.zip and save it on your desktop.
Save any work you have open, and close all programs.
Drag the SFCFix.zip file over the SFCFix.exe executable and release it.
SFCFix will launch, let it complete.
Once done, a file will appear on your desktop, called SFCFix.txt.
Open the file, then copy and paste its content in your next reply.

ArnO · Feb 23, 2019

It seems that suceed :)
What's the next action ?

ArnO · Feb 23, 2019

I run SFC scannow & SFCFix one more time.
Looks that is repaired.

[SOLVED] "Corrupt : MpSvc.dll" & other errors

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