1. #1

    [W10v1703b15063 x64] XPS 13 9343: Inabililty to connect to WIFI after recent update.

    Dell XPS 13 9343. After the recent update, computer can detect network, but unable to connect?
    Is it network driver problem? If so what do I need to do, I have tried resetting it but it did not work.

    Thank you!


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  2. #2
    Digerati's Avatar
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    Re: Inabililty to connect to WIFI after Windows 10 1703 update

    What do you mean by resetting?

    Did the problem start immediately after the recent update? Or did it work for awhile?

    Did you reboot?

    Can you access your router's admin menu?
    Bill (AFE7Ret)
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    MS MVP Windows and Devices for IT, 2007 - 2018

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  3. #3

    Re: Inabililty to connect to WIFI after Windows 10 1703 update

    Quote Originally Posted by Digerati View Post
    What do you mean by resetting?

    Did the problem start immediately after the recent update? Or did it work for awhile?

    Did you reboot?

    Can you access your router's admin menu?
    Oh like I tried following Top 7 Ways to Fix No WiFi after Windows 10 Creators Update | Driver Talent (STEP 1 - 5)
    How to fix Wi-Fi problems on the Windows 10 Creators Update • PUREinfoTech (STEP 1 - 2). I tried updating the driver but it said it was the newest one already. I still tried downloading an network adaptor from Dell's website, but I could not find it when I clicked 'Update driver' so I'm not sure whether I am doing correctly.
    The problem immediately started.

    I rebooted.

    Oh, where is the router's admin I have yet to tried accessing it.

  4. #4
    jcgriff2's Avatar
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    Re: [W10v1703b15063 x64] XPS 13 9343: Inabililty to connect to WIFI after recent upd

    Please run these instructions. We are after the 20+ system files in the output - nothing to do with BSODs -

    Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 & Vista

    Thank you.

    Regards. . .

    jcgriff2

    BSOD Posting Instructions - Windows 10, 8.1, 8, 7 & Vista ` ` `Carrona Driver Reference Table (DRT)
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  5. #5

    Re: [W10v1703b15063 x64] XPS 13 9343: Inabililty to connect to WIFI after recent upd

    Quote Originally Posted by jcgriff2 View Post
    Please run these instructions. We are after the 20+ system files in the output - nothing to do with BSODs -

    Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 & Vista

    Thank you.

    Regards. . .

    jcgriff2
    Thank you so much for your prompt replies!! I somehow managed to solve it after that.

  6. #6
    jcgriff2's Avatar
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      • Motherboard:
        HP Insyde 720265-501 6050A2549501-MB-A02
      • CPU:
        Intel Core i7-4700MQ Processor with Turbo Boost up to 3.4GHz.
      • Memory:
        12GB DDR3L SDRAM (2 DIMM)
      • Graphics:
        Intel HD graphics 4600 with up to 1792MB total graphics memory
      • Sound Card:
        Beats Audio quad speakers and two subwoofers
      • Hard Drives:
        1TB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
      • Disk Drives:
        Hitachi 500 GB SSD; 7 TB USB External
      • Power Supply:
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      • Case:
        Laptop
      • Display:
        17.3-inch diagonal HD+ BrightView LED-backlit touchscreen display (1600 x 900)
      • Operating System:
        Windows 8.1

    Re: [W10v1703b15063 x64] XPS 13 9343: Inabililty to connect to WIFI after recent upd

    You're welcome.

    The solve is great news!

    Please keep us in mind the next time you need help. We'll be here.

    Regards. . .

    jcgriff2

    BSOD Posting Instructions - Windows 10, 8.1, 8, 7 & Vista ` ` `Carrona Driver Reference Table (DRT)
    https://www.sysnative.com/
    Sysnative Hex-Decimal-UNIX Date Conversion

    Has Sysnative Forums helped you?
    Please consider donating to help support the forum.
    Thank You!

    Microsoft MVP 2009-2015

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