Hi. . .
Please run -
https://www.sysnative.com/forums/bs...ng-instructions-windows-10-8-1-8-7-vista.html
Attach the resulting zip file to your next post in this thread.
Don't be concerned with "BSOD" in the title of the sticky thread. Yes, the Sysnative/jcgriff2 app (step #1) is used by ALL BSOD OPs seeking BSOD help, but the system files (info + reports) that the app generates is a very valuable troubleshooting tool that I use to figure out non-BSOD issues.
It should take between 3 and 15 minutes to run, depending on your system's specifications.
Please provide answers for the following questions:
- Who is your Internet Service Provider? Is it Cable company; FIOS, or DSL?
- How many devices are connected to your home network (incl phones, tablets, etc...)?
- Do you normally use Ethernet or wifi?
- How long have you had this problem for?
- What firewall do you use?
- What anti-virus app do you have installed?
- Which Internet browser do you normally use - e.g., Internet Explorer, Firefox, Chrome, etc...)
- Have you tried other browsers?
- If YES, do the same problems occur?
- Have you tried to browse web sites under Safemode with Networking? ¹
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¹ To boot into Safemode w/Networking, re-start your computer; upon re-boot, repeatedly press the F8 key until a constant beep is heard.
When given a list of choices, select "Safemode with Networking" The video may appear strange to you. No worries -- the video driver does not load installing instead an old Microsoft driver from the days of DOS called vga.sys
Give your browser a try now. You can go to any site that you wish to.
Does the system seem to load pages faster; is performance much better?
To get things back to "regular", simply re-boot your system, but do not select "Safemode with Networking" this time.
Regards. . .
jcgriff2