1. #1

    Slow Download Speeds

    I have an HP Pavilion g6 Series laptop and i just go my internet speeds upgraded from 30Mbps down / 5Mbps up TO 200Mbps down / 20Mbps up. My ISP sent a tech over to switch my modem to an upgraded modem capable of those speeds. When i'm hardwired to the modem I get about 100Mbps down and 20up...wireless i get around 35-40down and 20up. I am currently hooked up to a Belkin Play Wireless N router because i can get a little bit better speeds when connected wireless. I have changed the settings on the router multiple times I have done a ipconfig/flushdns & netsh winsock reset catalog in the cmd and changed the network adapter properties multiple times through the Device Manager...my Network Adapters are: Ralink RT5390 802.11b/g/n WiFi Adapter & Realtek PCIe FE Family Controller. Please help...i have been working on this for about 2 months now


    OS Name Microsoft Windows 7 Ultimate
    Version 6.1.7601 Service Pack 1 Build 7601
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Manufacturer Hewlett-Packard
    System Model HP Pavilion g6 Notebook PC
    System Type x64-based PC
    Processor AMD A4-3300M APU with Radeon(tm) HD Graphics, 1900 Mhz, 2 Core(s), 2 Logical Processor(s)
    BIOS Version/Date Hewlett-Packard F.44, 11/14/2011
    SMBIOS Version 2.7
    Windows Directory C:\Windows
    System Directory C:\Windows\system32
    Boot Device \Device\HarddiskVolume1
    Hardware Abstraction Layer Version = "6.1.7601.17514"
    Time Zone Central Daylight Time
    Installed Physical Memory (RAM) 4.00 GB
    Total Physical Memory 3.48 GB
    Available Physical Memory 1.70 GB
    Total Virtual Memory 6.96 GB
    Available Virtual Memory 4.72 GB
    Page File Space 3.48 GB
    Page File C:\pagefile.sys

    Name [00000007] Ralink RT5390 802.11b/g/n WiFi Adapter
    Adapter Type Ethernet 802.3
    Product Type Ralink RT5390 802.11b/g/n WiFi Adapter
    Installed Yes
    PNP Device ID PCI\VEN_1814&DEV_5390&SUBSYS_1636103C&REV_00\4&16F9DD14&0&00A9
    Last Reset 7/30/2016 12:35 AM
    Index 7
    Service Name netr28x
    IP Subnet 255.255.255.0, 64
    Default IP Gateway 192.168.2.1
    DHCP Enabled Yes
    DHCP Server 192.168.2.1
    DHCP Lease Expires 1/18/2038 9:14 PM
    DHCP Lease Obtained 7/30/2016 1:54 AM
    MAC Address CC:AF:78:15:3B:E6
    Memory Address 0xF0300000-0xF030FFFF
    IRQ Channel IRQ 4294967291
    Driver c:\windows\system32\drivers\netr28x.sys (5.0.46.0, 2.36 MB (2,472,136 bytes), 4/23/2015 5:14 PM)


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  2. #2

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    Re: Slow Download Speeds

    Hi RibDigger870

    What's the exact model number of your notebook (g6-....)?

    I found driver version 5.0.25.0 (April 27, 2013) for your system on HP.com for HP Pavilion g6 Notebook PC Series: HP Support Center - Ralink 802.11 b/g/n WiFi Adapter (click)

    Where did you get version 5.0.46.0 (4/23/2015) from?

    I'm not sure the correct driver could help, but I thought to start with this...
    Last edited by xilolee; 07-30-2016 at 05:11 AM.

  3. #3

    Re: Slow Download Speeds

    I don't remember where i downloaded the driver from...It was a link posted in a HP support forum. My model number is g6-1b60us. I have updated my driver several times, i've deleted driver and software and re-installed...I have attached an image of the driver details

    Slow Download Speeds-capture-jpg

  4. #4

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    Re: Slow Download Speeds

    I'd try to remove that new driver and to install the version I found on HP website for your notebook.
    You can always reinstall the new driver later, if that shouldn't work.

  5. #5

    Re: Slow Download Speeds

    I'll try it, but I've had this problem for a while now...even before I updated to the new driver. I've tried several drivers from both the HP site and from the Microsoft Support site.

  6. #6

    Re: Slow Download Speeds

    So i deleted the driver i had installed and installed the one from the link you provided, but no improvement...it's actually worse than before. Down is at 22Mbps & 14Mbps up. I really hope I can get this fixed soon, I've been struggling with this for a while and it's really starting to piss me off.

  7. #7

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    Re: Slow Download Speeds

    In device manager, network adapter, double-click your WLAN adapter, select the advanced tab, try to enable 802.11N only (i.e.: enable 802.11b, disable 802.11b and disable 802.11g).
    Get a screenshot of your actual default settings, in case you should change them anew.
    By the way, you shouldn't obtain more than 150 Mbps; it seems 802.11N is limited to 150Mbps (obviously in the best conditions).
    And your router does not support gigabit ethernet (I suppose...), hence your hardwired and wireless connections shouldn't go over 100Mbps...
    Last edited by xilolee; 08-01-2016 at 03:02 PM.

  8. #8

    Re: Slow Download Speeds

    there isn't an option to switch to "N" only. From the research i've done on b/g/n/ac, Wireless N supports a maximum theoretical transfer rate of 300mbps with 2 antennas (which i have). It can reach up to450mbps with 3 antennas. Though typical speeds are more accurately around 130mbps or less without

  9. #9

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    Re: Slow Download Speeds

    Sometimes it is called wireless mode.
    You could also show us what settings are present in your WIFI network adapter, advanced properties...
    You can also try to modify the wireless settings in your router.
    An example with mine (sitecom wl118): interface setup, wireless, advanced setting, 802.11b/g.

    Read More:
    Last edited by xilolee; 08-01-2016 at 05:09 PM.

  10. #10

    Re: Slow Download Speeds

    there isn't an option to switch to "N" only. From the research i've done on b/g/n/ac, Wireless N supports a maximum theoretical transfer rate of 300mbps with 2 antennas (which i have). It can reach up to450mbps with 3 antennas. Though typical speeds are more accurately around 130mbps or less without

    here is the router/modem i'm using...TC8717 - Technicolor

  11. #11

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    Re: Slow Download Speeds

    Read previous reply, I was editing it.
    For your ethernet adapter, there should be the possibility to switch from 100Mbps to 1Gbps, same path (device manager, ethernet adapter, properties, advanced).
    My adapter (intel 82579V) has got this setting: speed and duplex.
    Last edited by xilolee; 08-01-2016 at 05:18 PM.

  12. #12

    Re: Slow Download Speeds

    For the ethernet adapter, there is no option for 1Gbps. Only 100Mbps full duplex, 100Mbps half duplex, 10Mbps full duplex & 10Mbps half duplex...also Auto Negotiation (which is what it's set on). Here the screens of my wireless settings

    Slow Download Speeds-capture-jpgSlow Download Speeds-capture1-jpgSlow Download Speeds-capture2-jpgSlow Download Speeds-capture3-jpg

  13. #13
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    Re: Slow Download Speeds

    If your Ethernet adapter only supports 10/100, then you're never going to be able to get more than 100Mbps with a wired connection from the laptop to the router.

    How are you testing your wireless speeds? Speedtest.net by Ookla - The Global Broadband Speed Test is a quick way to get a decent speed estimate if you're not using it.

    Wireless connections will almost always be slower than wired. If you can find the setting in the router admin page, try changing the wireless channel to either 1, 5 or 11. Try each channel and see if the wireless performance increases.

    In Windows, open Network and Sharing Centre -> Change adapter settings. Double click on the WiFi adapter. What speed is it showing? Here's mine as an example:



    Regards,
    Stephen


  14. #14

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    Re: Slow Download Speeds

    Like Tekno Venus - Sthephen - said, that's why you get:
    Quote Originally Posted by RibDigger870 View Post
    When i'm hardwired to the modem I get about 100Mbps down and 20up
    I found the screenshots for the technicolor TC8717T, and the wifi mode I was talking about is in Gateway - connection - wi-fi - (lower pane) 2.4GHz wifi basic setting: http://m.setuprouter.com/router/technicolor/tc8717t/wifi-setup-68303-large.htm

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