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Windows 7 update fails after reboot

OK. I am glad my problem is solved finally. Thank you for your help these days.
- ted1030
- Post #49
- May 27, 2019
- Forum: Windows Update
Windows 7 update fails after reboot

Sorry, I forgot to say that I have installed KB4499164 successfully in previous steps, so the only problem is KB2984972 now. Windows still ask me whether I want to install KB2984972. Should I hide it directly? I am afraid that the remains of KB2984972 would cause some negative effect.
- ted1030
- Post #47
- May 27, 2019
- Forum: Windows Update
Windows 7 update fails after reboot

No error occurred when I installed KB2984972, Windows just said it needed to reboot. After reboot, I checked the installation logs in Windows Update, and it said KB2984972 didn' t install with error 80070490. It happened repeatedly these days.
- ted1030
- Post #45
- May 27, 2019
- Forum: Windows Update
Windows 7 update fails after reboot

Is the file helpful? Maybe I accidentally deleted some registry keys for KB2984972 before, which made me not be able to reinstall KB2984972.
- ted1030
- Post #43
- May 26, 2019
- Forum: Windows Update
Windows 7 update fails after reboot

CBS.zip
- ted1030
- Post #42
- May 25, 2019
- Forum: Windows Update
Windows 7 update fails after reboot

CBS.log
- ted1030
- Post #40
- May 25, 2019
- Forum: Windows Update
Windows 7 update fails after reboot

setupapi.dev.log
- ted1030
- Post #38
- May 24, 2019
- Forum: Windows Update
Windows 7 update fails after reboot

By the way, I searched KB2984972 in registry, and FRST found lots of registry key. Is that the reason which I couldn't install KB2984972?
- ted1030
- Post #35
- May 23, 2019
- Forum: Windows Update
Windows 7 update fails after reboot

Farbar Recovery Scan Tool (x64) Version: 19-05.2019 Ran by ted (24-05-2019 09:37:39) Running from D:\下載\程式 Boot Mode: Normal ================== Search Files: "KB4480970" ============= ====== End of Search ======
- ted1030
- Post #34
- May 23, 2019
- Forum: Windows Update
Windows 7 update fails after reboot

I had loaded the HKLM\Components before I ran FRST.exe last time
- ted1030
- Post #32
- May 23, 2019
- Forum: Windows Update
Windows 7 update fails after reboot

SearchReg.txt Farbar Recovery Scan Tool (x64) Version: 19-05.2019 Ran by ted (23-05-2019 08:34:51) Running from D:\下載\程式 Boot Mode: Normal ================== Search Registry: "KB4480970" =========== ====== End of Search ======
- ted1030
- Post #30
- May 22, 2019
- Forum: Windows Update
Windows 7 update fails after reboot

CBS.zip If the file is useless, the following is a CBS folder backup on May 17th. CBS(5.17).zip
- ted1030
- Post #28
- May 22, 2019
- Forum: Windows Update
Windows 7 update fails after reboot

Is cbs.log produced automatically? Or should I run what program?
- ted1030
- Post #26
- May 21, 2019
- Forum: Windows Update
Windows 7 update fails after reboot

There is no problem in CheckSUR.log now, but I still can not install KB2984972 with Windows Update Error 80070490.
- ted1030
- Post #24
- May 21, 2019
- Forum: Windows Update
Windows 7 update fails after reboot

CheckSUR.log ================================= Checking System Update Readiness. Binary Version 6.1.7601.22471 Package Version 26.0 2019-05-21 20:25 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking...
- ted1030
- Post #22
- May 21, 2019
- Forum: Windows Update

ted1030